Access Guide
Introduction
- Services / facilities within the building include The Titanic Museum, Galley Café, Pantry Restaurant and conference suites.
- Services / facilities within the grounds include Hickson's Point.
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Comments
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- We're proud to be consistently recognised as industry leaders on a local, national and international level for our accessibility standards.
- As recognised ambassadors, we are continually working to further develop our five-star customer service by ensuring that all of our visitors' access requirements are not only fully met, but exceeded.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Titanic Quarter.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- There are pay stations on both levels of the car park, as seen in photograph 3.
The highest function on these machines is 145cm. - The car park is located on underground levels -1 and -2.
- The car park type is underground.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 500cm (7ft 7in x 16ft 5in).
- The nearest Blue Badge bay is 2m (2yd 7in) from the Level -2 entrance.
- The furthest Blue Badge bay is 20m (21yd 2ft) from the Level -1 entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does have a height restriction barrier.
- The maximum height is 410cm (13ft 5in).
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are 6 designated spaces on level -1.
- There are 4 designated spaces on level -2.
- Photographs 12 and 13 show the lockers available located beyond both car park entrances.
- The lowest locker is 34cm, the highest is 149cm.
Outside Access (Level -2 Car Park Entrance)
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Entrance
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- This information is for the entrance located in the level -2 car park.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 189cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 218cm.
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Comments
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- The width of the bollards in front of the entrance is 108cm, as seen in photograph 4.
Accessible Changing Room (Level -2 Car Park - Right Transfer)
- There are accessible changing rooms available.
- The accessible changing room is located ahead as you enter from the level -2 car park entrance.
- The facility is 17m (18yd 1ft) from the level -2 car park entrance.
- The door opens outwards.
- The width of the door is 86cm (2ft 10in).
- The door is locked by a twist lock.
- The dimensions of the accessible changing room are 300cm x 396cm (9ft 10in x 12ft 12in).
- The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 240cm (7ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 68cm (2ft 3in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is a locker within the accessible changing room.
- The locker is within reach for a wheelchair user.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head and a flip-down seat.
- The height of the seat is 48cm (1ft 7in).
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Comments
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- There is a slight slope at the entrance threshold, as seen in photograph 2.
Other Floors (Car Parks)
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Steps
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- The floors which are accessible by stairs are level -2, level -1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are level -2, level -1.
- The escalators steps are not clearly marked.
- The foot and head of the escalators are not clearly marked.
- The lighting levels are moderate to good.
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Comments
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- The width of the bollards in front of the escalators is 51cm.
Lift (Car Parks)
- The lift is located beyond the level -1 and level -2 car park entrances.
- The lift is a standard lift.
- The floors which are accessible by this lift are -2 -1, G.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 14m (15yd 11in) from the level -2 and level -1 car park entrances.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 150cm x 180cm (4ft 11in x 5ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- Photograph 3 shows this lift on the ground floor, located to the left of the main entrance.
Outside Access (Level -1 Car Park Entrance)
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Entrance
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- This information is for the entrance located in the level -1 car park.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 189cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 218cm.
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Comments
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- The width of the bollards in front of this entrance are 108cm.
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Comments
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- The width of the bollards in front of this entrance are 108cm.
Changing Places
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Location and Access
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- The Changing Places facility surveyed is located on level -1.
- The Changing Places toilet is in addition to other toilet facilities.
- The most accessible route to the Changing Places facility has step-free level access, a lift, manual doors and automatic doors.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards.
- The width of the door opening is 108cm.
- The door has a locking handle (with a RADAR key to access).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet .
- The transfer space on the right as you face the toilet is 162cm.
- The transfer space on the left as you face the toilet is 88cm.
- There is a push button flush on top of the cistern.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- There are dropdown rails on both sides of the toilet.
- The toilet seat is 49cm from the floor.
- There is a wall mounted toilet roll holder.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 191cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- The shower has an adjustable shower head which can be detached, a wall-mounted grab rail, a dropdown rail and an emergency alarm.
- The shower controls are lever.
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Other Facilities
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- There is a height adjustable wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a hand dryer available.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- There is a pull cord emergency alarm within 10cm from the floor.
- The facility has a nappy/incontinence items bin and a sanitary bin.
- Additional features include: a full length mirror, coat hooks and a privacy screen.
- A radar key can be obtained from the visitor reception desk or any member of staff.
Toilet with Adaptations (Level -1 Car Park Entrance - Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the level -1 entrance.
- This accessible toilet is located ahead as you enter from level -1 car park entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 210cm x 290cm (6ft 11in x 9ft 6in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 140cm (4ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is sensor.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 137cm and 144cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Toilet with Adaptations (Level -1 Car Park Entrance - Left Transfer - Baby Change)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the level -1 car park entrance.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 210cm x 278cm (6ft 11in x 9ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 140cm (4ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is sensor.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 136cm and 143cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are low to moderate.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Standard Toilet(s) (Level -1 Car Park Entrance)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located ahead as you enter the level -1 car park entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are good.
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Comments
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- There is a stoma shelf in the standard female ambulant toilet, as seen in photograph 2.
- The height of this shelf is 97cm.
- There are lowered urinals in the male standard toilets.
- The height of the lowered sinks in the standard male and female toilets are 70cm.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
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Comments
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- Photographs 5 and 6 show the third set of entrance doors.
- These doors open automatically and are 206cm wide.
Outside Access (North Entrance)
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Entrance
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- This information is for the entrance located to the north side of the building.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 128cm.
Outside Access (West Entrance)
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Entrance
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- This information is for the entrance located to the west side of the building.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 178cm.
Reception (Ticket Desk)
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 17/07/2021.
- The hearing assistance system was working at the time of testing.
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Comments
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- There are 4 ticket desks available and all are fitted with a hearing loop.
Reception (Visitor Services)
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 17/07/2021.
- The hearing assistance system was working at the time of testing.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played There are videos and sound effects throughout the museum and galleries.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- All doors in the venue are at least 75cm wide.
- Some of the doors open away from you or towards you, and some are permanently held open.
- Photograph 6 and 7 show the mobility scooters and one of the wheelchairs available to borrow whilst at the venue.
Eating and Drinking (The Galley - Ground Floor)
- The following information is for the café.
- The café is located ahead as you enter the main entrance.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 117cm (3ft 10in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Eating and Drinking (The Pantry - Ground Floor)
- The following information is for the restaurant.
- The restaurant is located ahead as you enter the main entrance.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 25m (27yd 1ft) from the main entrance.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Titanic Store - Ground Floor
- The store is 12m ahead and to the right as you enter the main entrance.
- The counter is medium height with a lowered section of 76cm.
Toilet with Adaptations (Ground Floor - Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- This accessible toilet is located to the left of the main foyer, in a staff-only area.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 168cm x 230cm (5ft 6in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is sensor.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 129cm and 135cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- There is a low colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are moderate to good.
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Comments
View
- Staff need to be notified if use of this toilet is required.
Other Floors (Ground Floor)
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Steps
View
- The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, 6.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are G, 1, 2, 3, 4, 5, 6.
- The escalators steps are not clearly marked.
- The foot and head of the escalators are not clearly marked.
- The lighting levels are good.
Lift (Ground Floor - Scenic Lift)
- There is a lift for public use.
- The lift is located ahead and to the right as you enter from the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 12m (13yd 4in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 108cm (3ft 7in).
- The dimensions of the lift are 160cm x 195cm (5ft 3in x 6ft 5in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
View
- There are 2 similar lifts side by side.
- As you leave the lift on level 1, the entrance to the museum is ahead and to the left.
Toilet with Adaptations (Level 1 - Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 23m (25yd 6in) from the scenic lift.
- This accessible toilet is located on level 1, before the entrance to the first gallery.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 148cm x 210cm (4ft 10in x 6ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is sensor.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are low to moderate.
Standard Toilet(s) (Level 1)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located on level 1, before the entrance to the first gallery.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are good.
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Comments
View
- The height of the lowered sinks in the standard male and female toilet are 73cm.
- There are lowered urinals in the standard male toilet.
Parent and Baby Room (Level 1)
- There is a parent and baby room for public use.
- The parent and baby room is located on level, 1 before the entrance to the first gallery.
- The parent and baby room is approximately 23m from the scenic lift.
- There is step-free access to the parent and baby room, via lift.
- Staff do not need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 93cm (3ft 1in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 80cm.
- The wash basin tap type is sensor.
- There is/are not chair(s) in the parent and baby room.
- There is a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are low to moderate.
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Comments
View
- The height of the stoma shelf in this room is 97cm.
Museum
- Exhibits can be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is available.
- Touch tours are not available.
- Video tours are not available.
- There is a hearing assistance system.
- The hearing assistance system is a fixed loop.
- Staff are trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, please ask a member of staff.
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Comments
View
- The route covers galleries 1 to 18.
- The route begins on level 1, before taking the Arrol Gantry lift to level 4 for the next part of the route.
- From level 4 the route proceeds to level 3 then level 2, ending back at level 1.
- Lifts or stairs are available to each level.
- The lifts and toilets listed below are in the order of the route.
- There is a large viewing window on each level that over looks Belfast Lough, as seen in photograph 12.
Toilet with Adaptations (First Floor - Gallery 1 - Boomtown Belfast)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 22m (24yd 2in) from the scenic lift.
- This accessible toilet is located on level 1 in the Boomtown Belfast Gallery.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 147cm x 300cm (4ft 10in x 9ft 10in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 135cm and 143cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 96cm.
- The shelf is not located where it is reachable.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are moderate to good.
Level Change (Arrol Gallery)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the approach to the gallery.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
Lift (Arrol Gantry)
- There is a lift for public use.
- The lift is located at the end of the exhibition on the first floor.
- The lift is a standard lift.
- The floors which are accessible by this lift are level 1 and level 4 only.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 50m (54yd 2ft) from the scenic lift.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 200cm (3ft 7in x 6ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
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Comments
View
- There are 2 lifts side by side.
- These lifts gives access to the next part of the museum on level 4.
- To the left as you exit the lift on level 4 there is a wheelchair sizing gauge, as seen in photograph 4.
- The required wheelchair size is 75cm x 75cm or below to complete the route.
- The venue has a limited number of suitable wheelchairs, so please check and reserve a wheelchair when booking your entrance ticket.
Other Floors (Museum)
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Steps
View
- The floors which are accessible by stairs are 1, 2, 3, 4.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are low to moderate.
Lift (Museum Route Lifts)
- There is a lift for public use.
- The lift is located along the museum route.
- The lift is a standard lift.
- The floors which are accessible by this lift are 2, 3, 4.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 140cm x 160cm (4ft 7in x 5ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
View
- Photographs 1, 2 and 3 show the lift in the discovery theatre.
- There are 2 similar lifts on the route that gives access down to the third, second and first floors.
-
Comments
View
- Photographs 1, 2 and 3 show the lift in the discovery theatre.
- There are 2 similar lifts on the route that gives access down to the third, second and first floors.
Level Change (Shipyard Ride)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the approach to the shipyard ride.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 112cm (3ft 8in).
Shipyard Ride
- There is a wheelchair accessible car which can accommodate 1 wheelchair user at a time, as seen in photographs 1 and 2.
- Photograph 3, 4 and 5 show the ramped platform that staff slide from the car to allow wheelchair users to access the ride.
- The width of the wheelchair platform is 75cm x 83cm.
- Assistance dogs are welcome on the shipyard ride at the discretion of owners.
- Photograph 6 shows the standard car.
- Photograph 7 shows the clearly marked step, deep step without handrails to enter and leave the standard car.
- Due to dimensional and weight restrictions on the ride, mobility scooters unfortunately cannot be accommodated on the accessible car.
Toilet with Adaptations (Shipyard Ride - Left)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located opposite the shipyard ride.
- There is level access to this accessible toilet.
- This is by lift.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 206cm (4ft 11in x 6ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 82cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 118cm and 126cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- The shelf is not located where it is reachable.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 107cm (3ft 6in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Toilet with Adaptations (Level 4 - Promenade Gallery 5)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- There is level access to this accessible toilet.
- This is by lift.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The door is easy to open.
- The dimensions of the accessible toilet are 165cm x 245cm (5ft 5in x 8ft).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 120cm from the floor.
- There are coat hooks in the toilet at 135cm and 142cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 97cm.
- The shelf is located where it is reachable.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are moderate to good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 94cm (3ft 1in).
Toilet with Adaptations (Level 3 - Gallery 7)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 28m (30yd 1ft) from the lift.
- This accessible toilet is located next to gallery 6.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 147cm x 245cm (4ft 10in x 8ft).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 95cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 135cm and 142cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 97cm.
- The shelf is located where it is reachable.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Entrance (Museum Route Exit)
- This information is for the entrance located at the end of the museum route on level 1.
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Entrance
View
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 148cm.
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Ramp/Slope
View
- The ramp/slope is located on the approach to the exit.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The lighting levels at the ramp/slope are moderate to good.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on grass areas around the venue.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level (unknown at time of research).
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Titanic Boat Tours - Lagan Boat Tours link (new tab) - click here.
- Titanic Dock and Pump House - Café and Visitor Centre link (new tab) - click here.
- Titanic Quarter Station link (new tab) - click here.
- Titanic Quarter link (new tab) - click here.
- Titanic Trail link (new tab) - click here.