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Trinity Centre

155 Union Street, Aberdeen, AB11 6BE

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Aberdeen.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Aberdeen.

Opening Times

  • Monday 09:00 - 18:00.
  • Tuesday 09:00 - 18:00.
  • Wednesday 09:00 - 18:00.
  • Thursday 09:00 - 20:00.
  • Friday 09:00 - 18:00.
  • Saturday 09:00 - 18:00.
  • Sunday 11:00 - 17:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located on Rennie's Wynd.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 7 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 380cm x 480cm (12ft 6in x 15ft 9in).
    • The nearest Blue Badge bay is 8m (8yd 2ft) from the main accessible entrance.
    • The furthest Blue Badge bay is 20m (21yd 2ft) from the main accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The car park does have a height restriction barrier.
    • The maximum height is 188cm (6ft 2in).
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The doors are double width.
    • The door opening is 160cm (5ft 3in) wide.
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 180cm (5ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance from Union Street.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 500cm (16ft 5in).
  • There are not steps to access this area / service.

Outside Access (Union Street Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The doors are double width.
    • The door opening is 160cm (5ft 3in) wide.
    • There is a small raised threshold in the doorway.
    • There is not a second set of doors.

Outside Access (Car Park Entrance)

  • This information is for the entrance located at the side of the building from the car park.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 106cm (3ft 6in) wide.

Outside Access (Bridge Street Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 165cm (5ft 5in) wide.

Level Change (Bridge Street Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.

Outside Access (Guild Street Entrance)

  • This information is for the entrance located at the rear of the building.
  • There is not level access into the venue.
  • The main doors open both ways.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 170cm (5ft 7in) wide.

Level Change (Guild Street Steps)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located immediately after the steps, leading up to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.
  • There are steps to access this area / service.
  • The steps are located leading up to the entrance from Guild Street.
  • There is / are 15+ step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 2-3-4.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the shopping centre.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 2-3-4R-4L-5-6.
  • The lift is 10m (10yd 2ft) from the accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 170cm x 185cm (5ft 7in x 6ft 1in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • Please note that there are three standard lifts, all have the above specifications.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 17m (18yd 1ft) from the accessible entrance.
    • This accessible toilet is located on level 2.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 170cm x 180cm (5ft 7in x 5ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There is an intercom beside the toilet to unlock it for entry, operated by CCTV.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on level 2.
    • The female toilet(s) is/are approximately 13m (14yd 8in) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on level 2.
    • The male toilet(s) is/are approximately 14m (15yd 11in) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located beside the toilets on level 2.
    • The height of the baby change table once extended is 87cm (2ft 10in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.