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Twyford Court Residences

Stag Hill Campus, Guildford, Surrey, GU2 7XH

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Access Guide

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Introduction

  • Services / facilities within the building include accessible and standard accommodation.
  • Related link For information regarding Mobile Connect and Assisted Listening.
  • Http://www.surrey.ac.uk/mobileconnect

Getting Here

  • By Road View
    • Guildford is 30 miles South West of London and can be accessed from the A3. If approaching from London or the M25 (Junction 10), the University exit is signed from the A3 bypass.
      If accessing from the A322 or A323 from Bagshot or Aldershot, at the A3 roundabout take the exit signed to Portsmouth, and then turn off the A3 at the first exit (signed to the Cathedral and University).
      If entering Guildford from Horsham (A281) or Godalming (A3100), leave the central gyratory system at the exit signed for Farnham (A31).
      After approximately 200 yards, at the mini-roundabout, take the first turning right into Guildford Park Road, and continue along Madrid Road and The Chase for a mile. At the next roundabout, take the third exit for the University entrance.
    • Parking is very limited on site. There is a pay and display car park, other car parks operate a permit system.
      Vehicles displaying a Blue Badge may park free in the car parks and in Blue Badge bays for up to 6 hours, unless the University host or driver has made arrangements with the Security Office for a longer stay.
  • By Bus View
    • On site bus stops are available and ARRIVA buses operate a regular service to the campus from the train station. Services 3, 17, 27 and 37 run approximately every ten minutes during the day.
  • By Train View
    • Guildford Station is approximately 1.2 miles from the University. It is on the main line between London Waterloo and Portsmouth. Half-hourly train services run from Guildford to Waterloo, with a journey time of around half-an-hours.
      To get to the University from the station, exit by footbridge and the rear (western) exit. Turn right from the station along Guildford Park Road and take the second turning on the right (just past the Evangelical Church). Follow the path through the council car park to the campus.
  • Useful Links View

Useful Information (Accommodation)

  • To see more information on Security Out of Hours Number please click here (opens new tab).
  • Telephone Number: 01483 682 002.
  • Staff undertake essential e-learning courses on diversity, which includes a module of disability.
  • Each court of residence has a warden team who are responsible for residents’ welfare and for disciplinary matters within University Accommodation. They all have a day-job within the University but outside of that, they live amongst students in the courts and are available to support them at any time during their stay on campus.

Building Parking (Twyford Court Residences)

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by Blue Badge holders.
    • There are no parking charges that apply on the day.
    • The car park is located to the side of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 2 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) markings are faded.
    • The dimensions of the designated parking bay(s) are 390cm x 510cm (12ft 10in x 16ft 9in).
    • The dimensions of the designated bays do vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 14m (15yd 11in) from the accessible entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The dropped kerb between the car park and the building does not have tactile paving.
    • The car park surface is tarmac.
  • Site/Campus Car Parks View
    • There is not a site/campus car park within approximately 200m.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 165cm (5ft 5in).
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 120cm (3ft 11in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm (2ft 9in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located on the path leading to the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • The key card reader doubles up as a key code to access the building.

Outside Access (Accessible Entrance)

  • Entrance View
    • This information is for the entrance located at the side of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 80cm (2ft 7in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated when exiting.
    • The door(s) is / are single.
    • The width of the door opening is 103cm (3ft 5in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does not have handrails.
  • Comments View
    • The height of the push button on exit is 114cm as shown in photograph 5.
    • There is a new storage facility by the accessible entrance which you need a key for. Residents will receive a key for this from Stag Hill Reception or from the warden (photograph 6).

Getting Around

  • Access View
    • There is step free access throughout the ground floor.
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.
  • Comments View
    • Photographs 1-5 show one of the doors in the corridors and the corridors themselves.
    • Photograph 6-9 shows the kitchen on the ground floor which has lowered facilities which include a hob and a sink.
    • The counter with the hobs is 78cm high, and the one with the sink is 85cm high. They both have a knee recess 69cm, whilst the rest of the counter is 91cm high and has no recess.
    • The kitchen has some lower cupboards and the handle to open the oven is 110cm high.
    • The dining table is 80cm, with 74cm clear space underneath with various chairs with no armrests.
    • There is similar kitchens on the other floors with no lowered counters (Photographs 10 & 11).
    • There is a separate room with a heavy, single, manual door that is 85cm wide that has washing machines and a counter that is 90cm high (Photographs 12 & 13).

Accommodation

  • Location of Accessible Accommodation View
    • The establishment provides 3 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • This information refers to Room 0/3. Other accessible rooms are 0/1 and 0/2.
    • The accessible facilities are located in flats 1, 2 and 3.
    • There is level access from an accessible entrance.
    • The room number viewed was 0/3.
    • The width of the door to the room is 68cm (2ft 3in).
    • The dimensions of the clear floor space are 340cm x 215cm (11ft 2in x 7ft 1in).
    • The bed is 48cm (1ft 7in) high.
    • The measurement between the bed base and floor is 30cm (12in).
    • Light switches are within 120cm (4ft) from floor level.
    • There is a functional emergency alarm in the room.
    • Other accessible facilities available in the bedroom are a lowered rail in the wardrobe.
    • Assistance dogs are welcome to stay with residents in accessible accommodation.
  • Accessible Bathroom View
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 216cm x 232cm (7ft 1in x 7ft 7in).
    • The door opens outwards.
    • The width of the door to the bathroom is 85cm (2ft 9in).
    • The door is easy to open.
    • There is a functional emergency alarm in the bathroom.
    • The door is locked by a locking handle.
    • The height of the toilet seat above floor level is 51cm (1ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The height of the wash basin is 82cm (2ft 8in).
    • There is not a mixer tap.
    • The tap type is lever.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 135cm (4ft 5in).
    • As you face the toilet pan the transfer space is on the right.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet pan the wall mounted grab rails are on both sides.
    • There are mirrors.
    • The mirrors are not placed at a lower level or at an angle for ease of use.
    • Disposal facilities are not available.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The type of shower controls used are twist/turn.
    • The shower seat is flip-down.
    • The shower seat height is 46cm (1ft 6in).
    • There are handrails available for the shower.
  • Colour contrast and lighting in accessible rooms View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between external ensuite / bathroom door and wall is good.
    • The lighting levels are good.
  • Colour contrast and lighting in accessible bathroom View
    • The colour contrast between the internal bathroom door and wall is good.
    • The colour contrast between the walls and floor in the bathroom is good.
    • The colour contrast between the dropdown rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are good.
  • Auxiliary Aids - General View
    • Some of the rooms have auxiliary aids for people with sensory impairments.
    • Available auxiliary aids include flashing alarms and vibrating pillows.
    • Flashing fire alarms are available on request.
    • The accommodation does provide other auxiliary aids for people with mobility impairments.
    • Available mobility auxiliary aids include mobile hoists and ceiling tracking hoists are available.
    • Assistance dogs are welcome to stay with residents in standard rooms.
    • There is / are 2 accessible room(s) with a wheel in shower.
  • Ground Floor Rooms View
    • Ground floor rooms do have level access.
    • None of these rooms are accessed by platform lift.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • Adjoining rooms are not available.
  • Comments View
    • The doorway before Room 0/3 is 73cm wide (Photograph 1). Photographs 2-9 show Room 0/3.
    • Room 0/3's wheel-in shower has drop down rails on both sides. The bathroom has an emergency alarm by the toilet which is fully functional. The sink (82cm high) has two vertical rails on both sides.
    • Photographs 10-14 show Room 0/2 and Photographs 15-21 show Room 0/1.
    • The door widths to Rooms 0/1 and 0/2 are over 75cm. They both have similar amenities with slight differences.
    • Rooms 0/1 and 0/2 both have ceiling hoists. 0/1 is only over the bed (Photograph 15), in 0/2 the hoist goes from the bed area right around and into the bathroom to the toilet (Photograph 10 & 11).
    • Room 0/1 had a new toilet, a seat for the shower and a slight lip central to the bathroom (Photographs 18-20).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • The stairs are located just inside the main entrance.
    • The stairs are approximately 4m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are additional flats.