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Twyford Court Residences

Stag Hill Campus, Guildford, Surrey, GU2 7XH

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Access Guide

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Introduction

  • Services / facilities within the building include accessible and standard accommodation.
  • Related link For information regarding Mobile Connect and Assisted Listening.
  • Http://www.surrey.ac.uk/mobileconnect

Getting Here

  • By Road
    • Guildford is 30 miles South West of London and can be accessed from the A3. If approaching from London or the M25 (Junction 10), the University exit is signed from the A3 bypass.
      If accessing from the A322 or A323 from Bagshot or Aldershot, at the A3 roundabout take the exit signed to Portsmouth, and then turn off the A3 at the first exit (signed to the Cathedral and University).
      If entering Guildford from Horsham (A281) or Godalming (A3100), leave the central gyratory system at the exit signed for Farnham (A31).
      After approximately 200 yards, at the mini-roundabout, take the first turning right into Guildford Park Road, and continue along Madrid Road and The Chase for a mile. At the next roundabout, take the third exit for the University entrance.
    • Parking is very limited on site. There is a pay and display car park, other car parks operate a permit system.
      Vehicles displaying a Blue Badge may park free in the car parks and in Blue Badge bays for up to 6 hours, unless the University host or driver has made arrangements with the Security Office for a longer stay.
  • By Bus
    • On site bus stops are available and ARRIVA buses operate a regular service to the campus from the train station. Services 3, 17, 27 and 37 run approximately every ten minutes during the day.
  • By Train
    • Guildford Station is approximately 1.2 miles from the University. It is on the main line between London Waterloo and Portsmouth. Half-hourly train services run from Guildford to Waterloo, with a journey time of around half-an-hours.
      To get to the University from the station, exit by footbridge and the rear (western) exit. Turn right from the station along Guildford Park Road and take the second turning on the right (just past the Evangelical Church). Follow the path through the council car park to the campus.
  • Useful Links

Useful Information (Accommodation)

  • To see more information on Security Out of Hours Number please click here (opens new tab).
  • Telephone Number: 01483 682 002.
  • Staff undertake essential e-learning courses on diversity, which includes a module of disability.
  • Each court of residence has a warden team who are responsible for residents’ welfare and for disciplinary matters within University Accommodation. They all have a day-job within the University but outside of that, they live amongst students in the courts and are available to support them at any time during their stay on campus.

Building Parking (Twyford Court Residences)

  • The building does have its own dedicated parking.
  • Building Car Park
    • The car park can be used by Blue Badge holders.
    • There are no parking charges that apply on the day.
    • The car park is located to the side of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 2 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) markings are faded.
    • The dimensions of the designated parking bay(s) are 390cm x 510cm (12ft 10in x 16ft 9in).
    • The dimensions of the designated bays do vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 14m (15yd 11in) from the accessible entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The dropped kerb between the car park and the building does not have tactile paving.
    • The car park surface is tarmac.
  • Site/Campus Car Parks
    • There is not a site/campus car park within approximately 200m.
  • Public Car Parks
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • The bell is in a suitable position to allow wheelchair users to gain access.
    • A key card is required for access at this entrance.
    • The card reader/lock is in a suitable position to allow wheelchair users to gain access.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 85cm (2ft 9in).
  • Ramp/Slope
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located on the path leading to the entrance.
    • The ramp/slope gradient is easy.

Outside Access (Accessible Entrance)

  • Entrance
    • This information is for the entrance located at the side of the building.
    • There is ramped/sloped access at this entrance.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 80cm (2ft 7in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated when exiting.
    • The door(s) is / are single.
    • The width of the door opening is 103cm (3ft 5in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does not have handrails.
  • Comments
    • The height of the push button on exit is 114cm as shown in photograph 5.

Getting Around

  • Access
    • There is step free access throughout the ground floor.
    • There are doors in corridors which have to be opened manually.
  • Getting Around
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.
  • Comments
    • Photograph 1 shows the kitchen which has lowered facilities which include a hob and a sink.
    • Photographs 2 and 3 show the corridors in the building.

Accommodation

  • Location of Accessible Accommodation
    • The establishment provides 2 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • This information refers to flats 1 and 2.
    • The accessible facilities are located in flats 1 and 2.
    • There is level access from an accessible entrance.
    • The room number viewed was 01.
    • The width of the door to the room is 83cm (2ft 9in).
    • The dimensions of the clear floor space are 200cm x 140cm (6ft 7in x 4ft 7in).
    • The bed is 52cm (1ft 8in) high.
    • The measurement between the bed base and floor is 60cm (1ft 12in).
    • Light switches are within 120cm (4ft) from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • Other accessible facilities available in the bedroom are a ceiling track hoist.
    • Assistance dogs are welcome to stay with residents in accessible accommodation.
  • Accessible Bathroom
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 160cm x 200cm (5ft 3in x 6ft 7in).
    • The door opens outwards.
    • The width of the door to the bathroom is 83cm (2ft 9in).
    • The door weight is heavy.
    • There is not a functional emergency alarm in the bathroom.
    • It is out of reach (higher than 10cm (4") from floor).
    • The door is locked by a twist lock.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a mixer tap.
    • The tap type is lever.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 85cm (2ft 9in).
    • As you face the toilet pan the transfer space is on the left.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet pan the wall mounted grab rails are on the right.
    • There are mirrors.
    • The mirrors are not placed at a lower level or at an angle for ease of use.
    • Disposal facilities are available.
  • Bath and Shower
    • There is not a bath.
  • Wheel In Shower
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The type of shower controls used are lever.
    • The shower seat is flip down.
    • The shower seat height is 51cm (1ft 8in).
    • There are handrails available.
  • Colour contrast and lighting in accessible rooms
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between external ensuite / bathroom door and wall is good.
    • The lighting levels are bright.
  • Colour contrast and lighting in accessible bathroom
    • The colour contrast between the internal bathroom door and wall is good.
    • The colour contrast between the walls and floor in the bathroom is good.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are bright.
  • Auxiliary Aids - General
    • Some of the rooms have auxiliary aids for people with sensory impairments.
    • Available auxiliary aids include flashing alarms and vibrating pillows.
    • Flashing fire alarms are available on request.
    • The accommodation does provide other auxiliary aids for people with mobility impairments.
    • Available mobility auxiliary aids include mobile hoists.
    • Assistance dogs are welcome to stay with residents in standard rooms.
    • There is / are 2 accessible room(s) with a wheel in shower.
  • Ground Floor Rooms
    • Ground floor rooms do have level access.
    • None of these rooms are accessed by platform lift.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • Adjoining rooms are not available.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G, 1 and 2.
    • The stairs are located just inside the main entrance.
    • The stairs are approximately 4m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Other
    • The area(s)/service(s) on the floors which are not accessible is/are additional flats.