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University College

Palace Green, Durham, DH1 3RS

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Access Guide

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Introduction

  • Services / facilities within the building include catered student halls of residence.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Durham.
  • The nearest mainline station is Durham.
  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • Parking for disabled visitors can be arranged. Please contact the college to request this.
  • There is not a designated drop-off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 95cm (3ft 1in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 76cm (2ft 6in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading to the entrance.
  • There is/are 8 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Outside Access (Side Entrance)

  • This information is for the entrance located in the courtyard.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 90cm (2ft 11in).

Level Change (Side Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading to and beyond the entrance.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are low.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Outside Access (Chapel Entrance)

  • Entrance View
    • This information is for the entrance located to the rear of the courtyard.
    • There is ramped/sloped and stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are permanently held open.
    • The width of the door opening is 70cm (2ft 4in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located leading down from the courtyard.
    • The ramp or slope does not bypass the step(s).
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located leading down beyond the entrance.
    • There is / are 1 step(s) to access the entrance.
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium (11cm - 17cm).
    • The steps do not have handrails.
  • Comments View
    • There is a similar door to the right which has 15+ steps leading up to the main chapel.
    • The steps are clearly marked and offer a handrail on the right.
    • There are some cobbled surfaces near the entrances.

Outside Access (Accommodation Entrance)

  • Entrance View
    • This information is for the entrance located to the left as you enter the courtyard.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 90cm (2ft 11in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located immediately beyond the entrance.
    • There is / are 15+ step(s) to access the entrance.
    • The step(s) is / are clearly marked.
    • The step(s) is / are medium (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on the right going up.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the bar.
  • The lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG, G, 1, 2 and 3.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do not have handrails.
    • There is a landing.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are additional bedrooms.
  • Comments View
    • There are many sets of stairs and steps throughout the building.

Restaurant

  • The following information is for the refectory.
  • Once inside, there is level access to the service.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the service counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 20m (22yd) from the main entrance.
  • The distance between the floor and the lowest dining table is 74cm (2ft 5in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accommodation

  • Auxiliary Aids - general
  • Some of the rooms have auxiliary aids for people with sensory impairments.
  • Flashing alarms are available.
  • Vibrating pillows are available.
  • Flashing fire alarms are available on request.
  • Vibrating fire alarms are available on request.
  • The accommodation does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with residents in standard rooms.
  • Standard Rooms
  • Ground Floor Standard Rooms
  • Ground floor rooms do not have level access.
  • Adjoining rooms are not available.
  • Standard Rooms on Other Floors
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • Adjoining rooms are not available.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are not Text Relay aware.