Access Guide
Introduction
- Services / facilities within the building include museum exhibitions, cinema, Red Box education area, galleries, café and shop.
- Services / facilities within the grounds include a courtyard.
- Route Guide - Dundee Station to Verdant Works link (new tab) - click here.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Dundee.
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Comments
View
- Verdant Works is located north west of the city centre, approximately 0.7 miles from Dundee Station.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- The car park is located to the rear of the museum, accessed from Bunshall Street.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
View
- There is not a designated drop off point.
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Comments
View
- Car registration numbers must be recorded at the reception.
Access Point (Courtyard Entrance)
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Access Point
View
- This information is for the access point located on West Henderson's Wynd.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens towards you (pull).
- The gate is permanently held open.
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Ramp/Slope
View
- The ramp/slope is located before and after the entrance.
- The gradient of the ramp/slope is slight.
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Comments
View
- The paving at this entrance is stone cobbles which are uneven in places.
Outside Access (Reception, Shop and Cafe Entrance)
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Entrance
View
- This information is for the entrance located to the left as you enter the courtyard.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 170cm.
- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 76cm.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Reception (Reception and Shop)
- The desk/counter is 9m (9yd 2ft) from the reception, shop and cafe entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Eating and Drinking
- The following information is for the café.
- The café is located to the left as you enter the courtyard, next to the reception.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the reception, shop and café entrance.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is homemade and locally sourced hot and cold snacks.
Outside Access (Lift and High Mill Entrance)
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Entrance
View
- This information is for the entrance located to the left as you exit the reception area.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 111cm.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Entrance (High Mill Entrance)
- This information is for the entrance located on the ground floor to the right past the lift.
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Entrance
View
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 83cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 83cm.
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Ramp/Slope
View
- The ramp/slope is located beyond the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 123cm (4ft).
- The lighting levels at the ramp/slope are good.
- The ramp/slope does bypass the step(s).
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Step(s)
View
- The step(s) is/are located on the left beyond the entrance.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 150cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are good.
Outside Access (Glazed Alley and Red Box Entrance)
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Entrance
View
- This information is for the entrance located to the left at the rear of the courtyard as you exit the reception area.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 91cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located beyond the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The lighting levels at the ramp/slope are good.
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Comments
View
- The ramp has a cobbled finish. An alternative access via ramp can be made past the lift and into the High Mill via the internal entrance.
Outside Access (Cinema and Toilets Entrance)
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Entrance
View
- This information is for the entrance located at the rear of the courtyard to the left as you exit the reception area.
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 252cm.
- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 91cm.
Outside Access (Ground Floor Exhibition Entrance)
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Entrance
View
- This information is for the entrance located directly ahead and to the right at the far end of the courtyard.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 84cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located to the right as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
- The width of the ramp/slope is 107cm (3ft 6in).
- The ramp/slope does bypass the step(s).
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Step(s)
View
- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Inside Access (Ground Floor)
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
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Comments
View
- Floors in the courtyard and other areas are uneven, with natural stone in many areas.
Level Change (Ground Floor Exhibition)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located between the main exhibition rooms on the main wooden walkway.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 110cm (3ft 7in).
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Comments
View
- The left handrail is not continuous for the whole ramp.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Touch tours are not available.
- Video tours are not available.
- There is not a hearing assistance system.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, please ask at reception.
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Comments
View
- There is audio description by headsets at exhibits in the ground floor exhibition area.
Level Change (Ground Floor - Jute Exhibition)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located as you access the Jute exhibition.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- The ramp does have handrails.
- The handrails are on the left going up.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located next to the ramp to the side of the jute exhibition.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- The ramp/slope does bypass the step(s).
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Comments
View
- There are also slight ramps within the exhibition in doorways.
Level Change (Ground Floor - Jute Exhibition Exit)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the lower exhibition room behind the cinema.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the left going up.
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Comments
View
- There is a light push gate barrier half way up the ramp.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter the courtyard from the reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are 0, 1 and 2.
- Wall mounted information boards are provided at lift landings.
- There are manual, single doors which may be difficult to open to access the lift lobby on all floors.
- The lift is approximately 3m (3yd 10in) from the lift entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 108cm x 144cm (3ft 7in x 4ft 9in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Other Floors (High Mill)
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Steps
View
- The floors which are accessible by stairs are 0, 1 and 2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are moderate to good.
Entrance (Balcony Link to Social History Gallery)
- This information is for the entrance located on the first floor between High Mill and the Social History Gallery.
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Entrance
View
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 87cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 81cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located on the bridge link and internally in the Social History Gallery.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a/are not handrail(s) at the ramp.
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Comments
View
- There are railings externally to the bridge link.
Other Floors (External Staircase - Social History Gallery)
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Steps
View
- The floors which are accessible by stairs are 0 and 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
Outside Access (External Staircase Entrance - Social History Gallery)
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Entrance
View
- This information is for the entrance located on the first floor level at the top of the external staircase in the courtyard.
- There is stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 120cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 81cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Step(s)
View
- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 22cm.
- There is not a/are not handrail(s) at the step(s).
Inside Access (Upper Floors)
- There is level access to the service(s).
- There is not a hearing assistance system.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
View
- The upper floors include the High Mill viewing galleries at first and second floor levels (photographs 1 to 5) and the Social History Gallery above the cinema and Jute Exhibition (photographs 6 to 10).
Toilet with Adaptations (Glazed Alley Rear - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is written text signage on or near the toilet door.
- This accessible toilet is approximately 40m (43yd 2ft) from the Glazed Alley, Red Box and High Mill entrance.
- This accessible toilet is located at the rear of the Red Box education cabin.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 177cm x 246cm (5ft 10in x 8ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 108cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Toilet with Adaptations (Glazed Alley Side - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is written text signage on or near the toilet door.
- This accessible toilet is approximately 36m (39yd 1ft) from the Glazed Alley, Red Box and High Mill entrance.
- This accessible toilet is located to the rear left of the Glazed Alley, on the left hand side of the Red Box education cabin.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 175cm x 246cm (5ft 9in x 8ft 1in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 95cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
View
- There is a second door that opens into the Red Box education cabin that opens outward.
Toilet with Adaptations (Ambulant Cubicle)
- Accessible toilet facilities are available.
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Location and Access
View
- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 11m (12yd 1in) from the cinema entrance.
- This accessible toilet is located to the right as you enter the cinema entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is easy to open.
- The dimensions of the accessible toilet are 137cm x 257cm (4ft 6in x 8ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the ambulant accessible cubicle.
- The height of the baby change table once extended is 95cm (3ft 1in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located to the right as you enter via the cinema entrance.
- The female toilet(s) is/are approximately 10m (10yd 2ft) from the cinema entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located to the right as you enter via the cinema entrance.
- The male toilet(s) is/are approximately 13m (14yd 8in) from the cinema entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.