You are on Getting To The Hospital (Royal Blackburn Hospital). Skip to the next section.

Getting To The Hospital (Royal Blackburn Hospital)

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• By Road View
  • The Royal Blackburn Hospital is located on Haslingden Road.
    Use the postcode BB2 3HH if using a sat-nav device.
    From Blackburn Bus Station continue along Salford, heading away from the town centre.
    When passing the traffic lights veer right and head along Cicely Lane until you reach the T-junction (Higher Audley Street/A6078).
    Turn right onto Higher Audley Street/A6078 and continue until the next junction.
    Turn left onto Bennington Street where the Hospital is signposted.
    Follow Bennington Street until the T junction for Haslingden Road.
    Turn left onto Haslingden Road and the Hospital is located on the left.
  • A designated disabled parking area is available at the main hospital reception, next to Visitor Car Park O.
    The main visitors car park is Car Park N, opposite the main hospital entrance. Limited places are also available at Car Park J.
    Entry to Car Park J for external visitors can only be accessed by credit or debit card. On entry, insert a credit or debit card into the barrier reader. The card will be read, the entry date and time recorded, the card will then be returned. When the card has been removed the entry barrier will be raised to allow access.
    On exit, please insert the same card into the barrier reader. The card will be read, the exit date and time recorded, and the cost calculated and receipt produced. When the card has been removed the barrier will be raised to exit.
    
    Please note - Car Park J cannot be accessed via the M65.
• By Bus View
  • There is a bus stop located close to the main entrance.
    You can use Metro's online journey planner to start to plan your journey by bus.
    The Hospital Trust has made a commitment to provide free transport services between Burnley General Hospital and the Royal Blackburn Hospital for patients and visitors.
    The service is now operational, running from 06:15 to 21:30 (the last bus) Monday to Friday. A reduced service will operate on weekends and bank holidays.
  • There is not an onsite bus stop.
• By Train View
  • The nearest rail station is Blackburn, 1.2 miles away.
    To view the route please use the google map link below.
• Useful Links View
  • Traveline Journey Planner.
  • To view the web page described above click here (opens in new tab).
  • Blackburn and Darwen Council Bus Services.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • East Lancashire Hospitals NHS Trust Transport Service.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the Customer Relations desk at the main hospital reception.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact main reception.
• Other languages, documents and interpreters can be requested in advance.
• Additional hospital services link (new tab) - click here.

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• Comments View
  • There is a Customer Relations Team located within the hospital.
  • The Customer Relations Team is located at the main hospital reception desk.
  • The telephone number for the Customer Relations Team is 0800 587 2586.
  • The email address for patient advice, concerns and complaints is [email protected]
  • The email address for general enquiries is [email protected].

You are on Hospital Parking (Main Visitor Parking). Skip to the next section.

Hospital Parking (Main Visitor Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the right of the main hospital building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the main hospital entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park and at the payment machines in the hospital building.
  • Payment machines are located outside the main hospital entrance.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
• Comments View
  • There is a time limit of 10 minutes at the drop off point outside the main hospital entrance.

You are on Hospital Parking (Main Accessible Parking). Skip to the next section.

Hospital Parking (Main Accessible Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located to the right of the main hospital building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm (12ft 2in x 15ft 5in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the main hospital entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located at the front of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the main hospital entrance.
• Comments View
  • If the accessible car park is full Blue Badge holders can park in the main visitor car park or Old Bank Lane car park.

You are on Getting To (Wards B22/24). Skip to the next section.

Getting To (Wards B22/24)

• Wards B22/24 is/are located on level 2.
• Access to Wards B22/24 is via the main hospital entrance.
• Enter via the main hospital entrance and bear right down the corridor. Follow the corridor as it turns left, go through the double doors and continue on to the lifts. Take the lift to level 2, turn left on exiting then go right down the corridor. Follow the corridor and Wards B22/24 is located on the right.
• There is step free access, via lift, to Wards B22/24.
• Wards B22/24 is approximately 80m from the lifts.
• There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 131cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 203cm.
• Ramp/Slope Details View
  • The ramp/slope is located leading to the main entrance.
  • The ramp/slope gradient is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
• Comments View
  • Due to Covid, the entrance doors have been temporarily designated as separate entrance and exit doors to promote social distancing. Therefore the first set of door surveyed is the entrance and the second set of doors surveyed is the exit.
  • There is a free-standing sanitiser station just inside the entrance with the dispenser at a height of 117cm.
  • There is a free-standing sanitiser station near this entrance. this is 137cm high.

You are on Other Floors (Main Stairwell). Skip to the next section.

Other Floors (Main Stairwell)

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• Steps View
  • The floors which are accessible by stairs are 0, 1, 2, 3.
  • The stairs are located in the main hospital corridor.
  • The stairs are approximately 98m from the main hospital entrance.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift (Main Hospital Lifts). Skip to the next section.

Lift (Main Hospital Lifts)

• There is a lift for public use.
• The lift is located in the main hospital corridor.
• The lift is approximately 100m (109yd 1ft) from the main hospital entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are 0, 1, 2, 3.
• Staff do not need to be notified for use of the lift.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 180cm x 270cm (5ft 11in x 8ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 18m from the Ward entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is carpet.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is not space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Opening Times (Visiting Hours). Skip to the next section.

Opening Times (Visiting Hours)

• Monday 11:00 - 20:00.
• Tuesday 11:00 - 20:00.
• Wednesday 11:00 - 20:00.
• Thursday 11:00 - 20:00.
• Friday 11:00 - 20:00.
• Saturday 11:00 - 20:00.
• Sunday 11:00 - 20:00.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an orthopaedic ward.
  • This is a shared ward.
  • There is/are 4 bay(s) available.
  • There is/are 7 side room(s) available.
  • There is/are 23 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm (4ft 11in).
  • The hand sanitiser is not in a suitable position for wheelchair users.
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 104cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 72cm.
  • There is a hearing assistance system available at the desk.
• Relatives' Room View
  • There is a relatives room for the ward.
  • The width of the door opening into the relatives room is over 75cm.
  • There is not a clear turning space in the relatives room.
  • There is a/are chair(s) with armrests available within the relatives room.
• Ward Features and Patient Facilities View
  • A hearing assistance system is available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located outside the ward in the hospital corridor.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located outside the ward in the hospital corridor.

You are on Washroom (Shower Room). Skip to the next section.

Washroom (Shower Room)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 3 washroom(s) of this type in the ward.
  • There is/are also 1 washroom(s) which has/have a height adjustable bath, a toilet and a wash basin.
  • The washroom surveyed is located on the main hospital corridor.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is an interchangeable between male and female washroom.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The dimensions of the washroom are 255cm x 190cm (8ft 4in x 6ft 3in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 170cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 80cm.
  • As you face the wash basin the wall-mounted grab rails are on the right.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 133cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 135cm.
  • There is a flush on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 105cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • There are wall-mounted grab rails available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Washroom (Bathroom). Skip to the next section.

Washroom (Bathroom)

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• Washroom Details View
  • The washroom surveyed has a height adjustable bath, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 3 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
  • The washroom surveyed is located on the main ward corridor.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is an interchangeable between male and female washroom.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 132cm (4ft 4in).
  • The dimensions of the washroom are 380cm x 340cm (12ft 6in x 11ft 2in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 170cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 82cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 122cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 123cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The cistern is not close coupled and no padded back rest is provided.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 63cm.
  • There is a flush on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 103cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Bath Details View
  • The bath is height adjustable.
  • The bath tap type is twist/turn. It is a mixer tap.
  • There is a shower over/for the bath.
  • The shower head is hand held.
  • There are wall-mounted grab rails available.
  • A bath hoist is available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the bath wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other access guides that are related to this one please use the links below.
• Royal Blackburn Hospital Main Building Guide link (new tab) - click here.