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Warrington Bus Interchange

Winwick Street, Warrington, WA1 1XW

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Access Guide

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Opening Times (Bus Station)

  • Monday 05:00 - 23:45.
  • Tuesday 05:00 - 23:45.
  • Wednesday 05:00 - 23:45.
  • Thursday 05:00 - 23:45.
  • Friday 05:00 - 23:45.
  • Saturday 05:00 - 23:45.
  • Sunday 05:00 - 23:45.

Opening Times (Ticket Office)

  • Monday 07:30 - 18:00.
  • Tuesday 07:30 - 18:00.
  • Wednesday 07:30 - 18:00.
  • Thursday 07:30 - 18:00.
  • Friday 07:30 - 18:00.
  • Saturday 09:00 - 17:00.
  • Sunday Closed.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Warrington Central.

Parking

  • The venue does not have its own car park.

Outside Access (Winwick Street 1)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 140cm (4ft 7in).

Level Change (Winwick Street 1)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Outside Access (Winwick Street 2)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 150cm (4ft 11in).
  • Comments View
    • This entrance is located on Winwick Street opposite the Hop Pub.

Level Change (Winwick Street 2)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.

Outside Access (Rear Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 230cm (7ft 7in).

Level Change (Rear Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope is easy.

Reception (Information Centre and Ticket Office)

  • The desk/counter is 22m (24yd 2in) from the Winwick Street 2 entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Bus Station

  • The station is staffed.
  • There are generally 6 member(s) of staff on duty.
  • There is not an office to obtain help (other than the ticket office).
  • There are 18 stands / bays.
  • The stands which have level access are 18.
  • The bus companies operating within this station are Warrington, Ariva, First Manchester and National Express.
  • There is a taxi rank at the station.
  • The taxi rank is located in front of Winwick Street 1 entrance.
  • The taxi rank is 22m (24yd 2in) from the Winwick Street 1 entrance.
  • There is not a wheelchair for patrons to borrow.
  • Shops and services within the station include a newsagents, mobile phone shop, Minnie Moos Cafe and Froth Coffee Shop. There is also access to Golden Square Shopping Centre from within the bus terminal.
  • All key concourse shops and services have level access.

Other Floors

  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are Bus Station and Golden Square Shopping Centre.
    • The floors which are accessible by escalator are bus station and Golden Square Shopping Centre.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are bright.
  • Comments View
    • The entrance to the shopping centre is closed at 6pm daily.
  • Comments View
    • The entrance to the shopping centre is closed at 6pm daily.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the Bus Station.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Bus Station and Golden Square Shopping Centre.
  • The lift is approximately 46m (50yd 11in) from the rear entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Changing Places

  • Location and access View
    • The facility is located beyond the ticket office and to the left.
    • The facility is approximately 68m (74yd 1ft) from the Winwick Street 2 entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do need a key for the facility.
    • It is a radar key.
    • The key can be obtained from the information centre or a member of security staff.
    • The door opens outwards.
    • The width of the door is 90cm (2ft 11in).
    • The dimensions of the facility are 230cm x 270cm (7ft 7in x 8ft 10in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is corner.
    • The transfer space on the left as you face the toilet is 110cm (3ft 7in).
    • Wall mounted grab rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on the left.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on the left.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is not available.
    • The facility has not got a non slip floor.
    • A functioning emergency alarm is available.
    • It is a push button style alarm.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located beyond the ticket office and to the left.
    • The female and male toilets are approximately 70m (76yd 1ft) from the Winwick Street 2 entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located at either side of the female and male standard toilets.
    • The height of the baby change table once extended is 110cm (3ft 7in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There is a turnstile entrance to enter the standard toilets.
    • There is a charge of 20 pence at the turnstiles to enter.
    • The toilet facilities are closed at 21:00daily and 17:30 on Sundays and Bank Holidays.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.