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Welcome Centre

Bowland Avenue, Bailrigg, Lancaster, Lancashire, LA1 4YT

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Access Guide

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Introduction

  • Services / facilities within the building include 6 conference rooms available for hire.

Opening Times

  • Monday 08:00 - 21:00.
  • Tuesday 08:00 - 21:00.
  • Wednesday 08:00 - 21:00.
  • Thursday 08:00 - 21:00.
  • Friday 08:00 - 21:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • These opening times are for term time.
    • The centre closes at 23:00 during vacations..

Location

  • The venue is situated within the centre of the village.
  • This venue is situated in the North Campus.
  • The nearest mainline station is Lancaster.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is at the back of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 8 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 5.5m x 6m (18ft x 19ft 8in).
  • The nearest designated bay is 52m (57yd) from the side entrance.
  • The furthest designated bay is 70m (76yd) from the side entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb/non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.
  • For more information on parking available on campus, please see the University Car Parking Policy.

Outside Access (North Spine Entrance)

  • This information is for the entrance located off the North Spine, opposite the Faraday Building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 160cm (5ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 155cm (5ft 1in) wide.

Level Change (North Spine Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Reception Entrance)

  • This information is for the entrance located at the rear of the centre.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 158cm (5ft 2in) wide.

Level Change (Reception Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Reception

  • The reception desk is 4m (13ft 1in) from the reception entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Lighting levels are adjustable.
  • Motorised scooters are allowed in public parts of the venue.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 42m (45yd 2ft) from the reception entrance.
    • This accessible toilet is located within the standard toilets.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • The details here are for the male toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 149cm x 197cm (4ft 11in x 6ft 6in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There are towel dispensers in the main part of the toilets, 120cm high.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.