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Westminster Lodge Leisure Centre

Holywell Hill, St Albans, Hertfordshire, AL1 2DL

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Access Guide

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Introduction

  • Services / facilities within the building include a main pool, training pool, confidence pool, sports hall, fitness gym, youth gym, multi-purpose studios, cycling studios, climbing wall, creche, children's soft play area, Verulamium Spa and a Cafe/Bistro.

Opening Times (Leisure Centre)

  • Monday 06:00 - 22:00..
  • Tuesday 06:00 - 22:00..
  • Wednesday 06:00 - 22:00..
  • Thursday 06:00 - 22:00..
  • Friday 06:00 - 22:00..
  • Saturday 07:00 - 20:00..
  • Sunday 07:00 - 20:00..

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in St Albans.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is St Albans Abbey.

Parking

  • The venue does not have its own car park.
  • Public Car Parks
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Abbey Theatre.
  • On Street Parking and Drop-off Details
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 520cm x 380cm (17ft 1in x 12ft 6in).
    • On street Blue Badge parking is located on the service road opposite the main entrance.
  • Public Car Parks
    • Car park websitehttp://www.stalbans.gov.uk/transport-and-streets.
  • On Street Parking and Drop-off Details
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 160cm (5ft 3in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the service road and the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located leading up to the entrance.
  • There is / are 6 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • Comments
    • The ramp overcomes the steps.

Reception (Main)

  • The reception desk is 11m (12yd) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Comments
    • There are turnstiles and barriers at the reception desk.
    • These are used to enter and exit the leisure centre.
    • The turnstiles are 50cm wide and the barriers are 92cm wide.
    • The turnstiles and barriers are swipe card operated, although this can be overridden by the staff on the reception desk.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the leisure centre.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.

Outside Access (Cafe/Bistro)

  • This information is for the entrance located on the ground floor.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 96cm (3ft 2in) wide.
  • Comments
    • This entrance is push pad operated and the push pad is at a height of 90cm.

Inside Access (Cafe/Bistro)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the cafe.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.

Eating and Drinking (Cafe/Bistro)

  • The following information is for the cafe.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 3m (9ft 10in) from the ground floor entrance.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is breakfast, hot and cold meals and snacks.
  • Comments
    • There is also an outside seating area, which is accessed through bi-folding doors.
  • Opening Times
    • Monday 08:00 - 20:00..
    • Tuesday 08:00 - 20:00..
    • Wednesday 08:00 - 20:00..
    • Thursday 08:00 - 20:00..
    • Friday 08:00 - 20:00..
    • Saturday 08:00 - 20:00..
    • Sunday 08:00 - 20:00..

Sports Hall

  • Within the leisure centre there is a multi use sports hall, used for indoor football, basketball, netball, badminton and volleyball.

Swimming Pool (Main Pool)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments
    • The main pool has a lift which can lower a wheelchair user into the water.
    • The floor in the main pool can be raised and lowered to a maximum depth of 2m.

Swimming Pool (Training Pool)

  • There is level access from the changing area to the swimming pool.
  • There is a wet side chair available.
  • Comments
    • The floor in the training pool can be raised and lowered.
    • There is also a confidence water area for children.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located opposite the reception desk.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 12m (13yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 205cm x 100cm (6ft 9in x 3ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Outside Access (Fitness Suite)

  • This information is for the entrance located on the first floor.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 180cm (5ft 11in) wide.

Reception (Fitness Suite)

  • The reception desk is 2m (6ft 7in) from the first floor entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Comments
    • There are barriers and turnstiles to both enter and exit the fitness suite.
    • The turnstiles are 52cm wide and the barriers 90cm.

Fitness Suite

  • Access to Fitness Suite
    • The fitness suite is located on the first floor.
    • The fitness suite is 7m (22ft 12in) from the lift entrance.
    • There is level access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open automatically.
    • The opening is 180cm (5ft 11in) wide.
  • Fitness Suite (General)
    • Staff receive some training in assisting disabled people.
    • Training provided is basic level.
    • Equipment suitable for mobility or sensory impaired users includes cardiovascular machines and weight machines.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Opening Times
    • Monday 06:00 - 22:00.
    • Tuesday 06:00 - 22:00.
    • Wednesday 06:00 - 22:00.
    • Thursday 06:00 - 22:00.
    • Friday 06:00 - 22:00.
    • Saturday 07:00 - 20:00.
    • Sunday 07:00 - 20:00.

Group Studios

  • There are 2 studios located on the first floor.
  • These can be used for dance and fitness classes or for meetings.

Changing Village

  • The leisure centre has a changing village.
  • The changing village is accessed by automatic doors, which are double, open towards you and are 120cm wide.
  • As you enter the changing village you are requested to use plastic overshoes which are dispensed from 2 machines fitted to the wall.

Changing Places

  • Location and access
    • The facility is located within the changing village.
    • There is level access to the facility.
  • Dimensions and features
    • You do not need a key for the facility.
    • The dimensions of the facility are 550cm x 400cm (18ft 1in x 13ft 1in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the bench is 184cm (6ft 0in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers the changing bench and the toilet.
    • The sling is attached to the hoist by hook.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 300cm (9ft 10in).
    • The transfer space on the right as you face the toilet is 95cm (3ft 1in).
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rails are on both sides.
    • The type of sink is fixed.
    • Wall mounted hand rails are available at the sink.
    • As you face the sink, rails are available on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is available.
  • Comments
    • The changing places is also equipped with a baby changing facility.
    • The baby changing table is at a height of 90cm.

Accessible Changing Room (Swimming Pool)

  • There is a Changing Places facility available.
  • There are accessible changing rooms available.
  • The accessible changing rooms are located within the changing village.
  • The accessible changing room is 41m (45yd) from the main entrance.
  • The accessible changing room is 21m (23yd) from the swimming pool.
  • The accessible changing room is 30m (33yd) from the reception desk.
  • The dimensions of the accessible changing room are 350cm x 220cm (11ft 6in x 7ft 3in).
  • The facilities available in the accessible changing room are a wheel in shower, handrails and a ceiling tracking hoist.
  • There is level access to the changing room.

Standard Changing Room (Swimming Pool)

  • There are standard changing rooms available.
  • The standard changing rooms are located within the changing village.
  • There is level access to the standard changing rooms.
  • Comments
    • The standard male changing rooms are 18m from the swimming pool.
    • The standard female changing rooms are 27m from the swimming pool.

Standard Shower (Swimming Pool)

  • There are standard level access shower facilities available.
  • The showers are located within the changing village.
  • There is level access to the services from the shower facilities.
  • Comments
    • There are standard showers located in the separate male and female standard changing rooms.

Accessible Changing Room (Sports Hall)

  • There is a Changing Places facility available.
  • There are accessible changing rooms available.
  • The accessible changing rooms are located off the ground floor corridor.
  • The accessible changing room is 41m (45yd) from the main entrance.
  • The accessible changing room is 20m (22yd) from the sports hall.
  • The accessible changing room is 30m (33yd) from the reception desk.
  • The dimensions of the accessible changing room are 350cm x 220cm (11ft 6in x 7ft 3in).
  • The facilities available in the accessible changing room are a wheel in shower and handrails.
  • There is level access to the changing room.
  • Comments
    • There are additional adapted changing rooms located on the first floor.

Standard Changing Room (Sports Hall)

  • There are standard changing rooms available.
  • The standard changing room is 51m (56yd) from the main entrance.
  • The standard changing room is 40m (44yd) from the reception desk.
  • The standard changing room is 10m (32ft 10in) from the sports hall.
  • The standard changing rooms are located off the ground floor corridor.
  • Comments
    • There are additional standard changing rooms located on the first floor.

Standard Shower (Sports Hall)

  • There are standard level access shower facilities available.
  • The showers are located within the standard male and female changing rooms.
  • There is level access to the services from the shower facilities.
  • Comments
    • There are additional standard showers located on the first floor.
    • There are standard showers located in the separate male and female standard changing rooms.

Accessible Toilet (Reception)

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is 25m (27yd) from the main entrance.
    • The accessible toilet is located on the left of the reception desk.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 580cm x 350cm (19ft 0in x 11ft 6in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 102cm (3ft 4in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments
    • The accessible toilet is also equipped with a roll in shower, with a height adjustable shower head, twist/turn controls and a fold down seat.
    • The seat is at a height of 50cm.
    • There is also a ceiling tracking hoist which covers both the toilet and shower.
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the adapted toilet.
    • The height of the baby change table once extended is 92cm (3ft).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s) (Reception)

  • Availability and Location of Standard Toilets
    • Standard toilets are available.
  • Access to Standard Female Toilet(s)
    • The female toilets are located to the left of the reception desk.
    • The female toilets are 25m (27yd) from the main entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s)
    • The male toilets are located to the left of the reception desk.
    • The male toilets are 25m (27yd) from the main entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are bright.
  • Comments
    • The standard toilets also have a low height wash basin.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Comments
    • The photograph on the left shows one of the ceiling tracking hoists that are available in both the changing places facility and in the accessible changing rooms.
    • The photograph on the right shows the outdoor seating area for the Bistro.