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Westminster Lodge Leisure Centre

Holywell Hill, St Albans, Hertfordshire, AL1 2DL

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Access Guide

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Introduction

  • Services / facilities within the building include a main pool, training pool, confidence pool, sports hall, fitness suite, youth gym, multi-purpose studios, cycling studios, climbing wall, crèche, children's soft play area, Verulamium Spa and a café/bistro.
  • Related link Shopping Area Guide St Albans - Holywell Hill.
  • Https://www.accessable.co.uk/venues/shopping-area-guide-st-albans-holywell-hill

Opening Times (Leisure Centre)

  • Monday 06:00 - 22:00.
  • Tuesday 06:00 - 22:00.
  • Wednesday 06:00 - 22:00.
  • Thursday 06:00 - 22:00.
  • Friday 06:00 - 22:00.
  • Saturday 07:00 - 21:00.
  • Sunday 07:00 - 22:00.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is St Albans Abbey.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Parking is free for 2 hours if users display a free issue pay and display ticket.
      Parking is free for 3 hours for users displaying a Blue Badge bay.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 550cm (11ft 6in x 18ft 1in).
    • The nearest Blue Badge bay is 24m (26yd 9in) from the main entrance.
    • The furthest Blue Badge bay is 150m (164yd 2in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • This is a public pay and display car park operated by St Albans Council.
    • There is a row of 10 Blue Badge Bays located in front of the building in the car park, approximately 25m from the main entrance.
    • For more information on the car park please click here.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 160cm (5ft 3in).
  • Comments View
    • There is level access into this building from the nearest row of Blue Badge bays in the car park.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located between the service road and the main entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading up to the entrance.
  • There is/are 6 step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Reception (Main)

  • The desk/counter is 11m (12yd 1in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are not trained to use the system.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.
  • Comments View
    • There are turnstiles and barriers at the reception desk.
    • These are used to enter and exit the leisure centre.
    • The turnstiles are 52cm wide and the barriers are 94cm wide.
    • The turnstiles and barriers are swipe card operated, although this can be overridden by the staff on the reception desk.
    • The turnstiles and barriers are shown in photographs 3 and 4.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the leisure centre.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • Photograph 4 shows the seating in the reception area facing the climbing wall.

Accessible Toilet (Reception)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
    • This accessible toilet is located on the left of the reception desk.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 580cm x 350cm (19ft x 11ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 460cm.
    • The lateral transfer space on the right is 82cm.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 102cm (3ft 4in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change table once extended is 92cm (3ft).
  • Comments View
    • The accessible toilet is also equipped with an accessible shower, with a height adjustable shower head, twist/turn controls and a fold down seat.
    • The seat is at a height of 50cm.
    • There is also a ceiling track hoist which covers all areas within the accessible toilet.

Standard Toilet(s) (Reception)

Entrance (Crussh Café/Bistro)

  • This information is for the entrance located to the left as you enter the building, on the ground floor.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 90cm from floor level.
    • The door(s) is/are single width with a locked extension leaf.
    • The width of the door opening is 95cm.

Eating and Drinking (Crussh Café/Bistro)

  • The following information is for the café.
  • The café is located on the left of the building as you enter.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the Crussh Café/Bistro entrance.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Opening Times View
    • Monday 08:00 - 19:30.
    • Tuesday 08:00 - 19:30.
    • Wednesday 08:00 - 19:30.
    • Thursday 08:00 - 19:30.
    • Friday 08:00 - 19:30.
    • Saturday 08:00 - 19:00.
    • Sunday 08:00 - 19:00.

Sports Hall

  • This facility is located on the ground floor, at the rear right of the building. A viewing area is on the right-hand side of the first floor.
  • This facility consists of large multi-use sports hall, used for indoor football, basketball, netball, badminton and volleyball.

Swimming Pool (Main Pool)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There is a pool platform lift for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 6 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • The main pool has a lift which can lower a wheelchair user into the water.
    • The floor in the main pool can be raised and lowered to a maximum depth of 2m.

Swimming Pool (Training Pool)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is hydraulic.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • There is also a confidence water area for children.
    • The hoist from the main pool can be used for this pool.

Changing Village

  • The changing village is located to the left after you pass the reception security barriers.
  • The changing village is accessed by automatic doors, which are double, open towards you and are 120cm wide.
  • As you enter the changing village you are requested to use plastic overshoes which are dispensed from 2 machines fitted to the wall.

Changing Places (Swimming Pool)

  • Location and access View
    • The facility is located within the changing village, adjacent to the learner pool.
    • The facility is approximately 12m (13yd 4in) from the changing village entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The door opens outwards.
    • The width of the door is 113cm (3ft 8in).
    • The dimensions of the facility are 366cm x 325cm (12ft x 10ft 8in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 184cm (6ft).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 247cm (8ft 1in).
    • The transfer space on the right as you face the toilet is 82cm (2ft 8in).
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided for the toilet.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is available.
  • Comments View
    • The changing places is also equipped with a baby changing facility.
    • The baby changing table is at a height of 90cm.
    • There is a shower available with lever style controls and an adjustable height shower head which can be used with the changing bed.
    • This room contained two poolside wheelchairs at the time of the survey.

Accessible Changing Room (Swimming Pool)

  • There are accessible changing rooms available.
  • The accessible changing room is located to the rear right of the changing village.
  • The facility is 16m (17yd 1ft) from the changing village entrance.
  • The door opens outwards.
  • The width of the door is 94cm (3ft 1in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 243cm x 253cm (7ft 12in x 8ft 4in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 174cm (5ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 75cm (2ft 6in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The alarm did not sound when tested.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are handrails and a flip-down seat.
  • The height of the seat is 43cm (1ft 5in).
  • Comments View
    • The shower also has a dropdown rail.
    • This accessible changing room contains a baby change unit which is 90cm high when fully extended as shown in photograph 4.

Standard Changing Room (Swimming Pool)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 29m (31yd 2ft) from the main entrance.
  • The standard changing room(s) is/are approximately 18m (19yd 2ft) from the reception desk.
  • The standard changing room(s) surveyed is/are located within the changing village.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • The standard male changing rooms are 18m from the swimming pool.
    • The standard female changing rooms are 27m from the swimming pool.

Standard Shower (Swimming Pool)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located within the changing village.
  • There is level access to the shower facilities.
  • Comments View
    • There are standard showers located in the separate female and male standard changing rooms.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Comments View
    • Photograph 2 shows a similar staircase within the Verulamium Spa to access the ground floor spa area.

Lift

  • There is a lift for public use.
  • The lift is located opposite the reception desk.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 12m (13yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 211cm (3ft 7in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Group Studios

  • There are 2 studios located on the first floor.
  • These can be used for dance and fitness classes or for meetings.

Accessible Toilet (Group Studios)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 64m (69yd 2ft) from the lift.
    • This accessible toilet is located at the far end of the first floor corridor, ahead as you exit the lift.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 92cm (3ft).
    • The door is heavy.
    • The dimensions of the accessible toilet are 150cm x 224cm (4ft 11in x 7ft 4in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 102cm (3ft 4in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 101cm (3ft 4in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change table once extended is 88cm (2ft 11in).

Swimming Pool Viewing Area

  • The entrance door to this area is single with an unlocked extension leaf, automatic and 118cm wide.
  • The door opens towards you via push pad.
  • The viewing area consists of flip down seating with no armrests.
  • There are unmarked designated wheelchair spaces at the rear with level access from the entrance.
  • There are 12 deep steps with looped handrails to access the front of the viewing area.

Accessible Changing Room (Sports Hall - Front of Building)

  • There are accessible changing rooms available.
  • The accessible changing room is located opposite the sports hall.
  • The facility is 34m (37yd 7in) from the main entrance.
  • The door opens outwards.
  • The width of the door is 90cm (2ft 11in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 263cm x 254cm (8ft 8in x 8ft 4in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 196cm (6ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 73cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 44cm (1ft 5in).
  • Comments View
    • The shower has also has dropdown rails.
    • This room contains a baby change unit which is 90cm high when fully extended.

Accessible Changing Room (Sports Hall - Rear of Building)

  • There are accessible changing rooms available.
  • The accessible changing room is located opposite the sports hall, towards the rear of the building.
  • The facility is 56m (61yd 9in) from the main entrance.
  • The door opens outwards.
  • The width of the door is 89cm (2ft 11in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 415cm x 290cm (13ft 7in x 9ft 6in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 77cm (2ft 6in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • The accessible changing room has a ceiling tracking hoist.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are handrails and a flip-down seat.
  • The height of the seat is 42cm (1ft 5in).
  • Comments View
    • The shower also has dropdown rails.
    • The given transfer space is for the right side of toilet, the transfer space on the left side of the toilet is 295cm.
    • There are dropdown and grab rails on both sides of the toilet.
    • There is a baby change unit is 91cm high.

Standard Changing Room (Sports Hall)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 51m (55yd 2ft) from the main entrance.
  • The standard changing room(s) is/are approximately 40m (43yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the sports hall.
  • The standard changing room(s) surveyed is/are located off the ground floor corridor, opposite the sports hall.
  • There is level access to the standard changing room(s).
  • Comments View
    • There are additional standard changing rooms located on the first floor.
    • This changing room contains standard toilets with an ambulant cubicle that has horizontal handrails on both sides.

Standard Shower (Sports Hall)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located within the standard female and male changing rooms.
  • There is level access to the shower facilities.
  • Comments View
    • There are standard showers located in the separate female and male standard changing rooms.
    • There is an accessible shower with a flip down chair at a height of 44cm.
    • The shower also has dropdown rails on both sides with vertical and horizontal wall mounted rails on the left only.
    • There is limited manoeuvring room within the accessible shower.

Reception (Fitness Suite)

  • The desk/counter is 2m (2yd 7in) from the fitness suite entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments View
    • There are barriers and turnstiles to enter and exit the fitness suite.
    • The turnstiles are 53cm wide and the barriers 96cm wide.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor.
    • The fitness suite is 7m (7yd 1ft) from the lift.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open automatically.
    • The doors are double.
    • The doors are heavy.
    • The opening is 85cm (2ft 9in) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is basic level training.
    • There is not clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Opening Times View
    • Monday 06:00 - 22:00.
    • Tuesday 06:00 - 22:00.
    • Wednesday 06:00 - 22:00.
    • Thursday 06:00 - 22:00.
    • Friday 06:00 - 22:00.
    • Saturday 07:00 - 20:00.
    • Sunday 07:00 - 20:00.

Accessible Changing Room (Fitness Suite)

  • There are accessible changing rooms available.
  • The accessible changing room is located on the first floor, to the right of the fitness suite.
  • The facility is 37m (40yd 1ft) from the lift.
  • The door opens outwards.
  • The width of the door is 91cm (2ft 12in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 490cm x 252cm (16ft 1in x 8ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 123cm (4ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 77cm (2ft 6in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The alarm did not sound when tested.
  • There is not a locker within the accessible changing room.
  • The accessible changing room has a ceiling tracking hoist.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 44cm (1ft 5in).
  • Comments View
    • The shower also has dropdown rails.
    • The given transfer space refers to the right of the toilet, the transfer space on the left is 330cm wide.
    • The ceiling track hoist covers all areas within the changing room.
    • There is a baby change table at a height of 88cm high within the changing room.

Standard Changing Room (Fitness Suite)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 28m (30yd 1ft) from the lift.
  • The standard changing room(s) is/are approximately 8m (8yd 2ft) from the fitness suite.
  • The standard changing room(s) surveyed is/are located on the first floor, to the right as you face the fitness suite.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Entrance (Verulamium Spa)

  • This information is for the entrance located ahead and to the right as you exit the lift on the first floor.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The door(s) is/are single width.
    • The width of the door opening is 93cm.

Reception (Verulamium Spa)

  • The desk/counter is 5m (5yd 1ft) from the Verulamium spa entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access (Verulamium Spa)

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the spa.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking (Verulamium Spa Bistro)

  • The following information is for the café.
  • The café is located in the centre of the spa area on the first floor.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 17m (18yd 1ft) from the Verulamium Spa entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 111cm (3ft 8in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are not available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is sandwiches, salads and snacks.

Lift (Verulamium Spa)

  • There is a lift for public use.
  • The lift is located in the centre of the spa area, opposite the Verulamium Spa Bistro.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 16m (17yd 1ft) from the Verulamium Spa entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Changing Room (Verulamium Spa)

  • There are accessible changing rooms available.
  • The accessible changing room is located to the left of the reception desk.
  • The facility is 7m (7yd 1ft) from the Verulamium Spa entrance.
  • The door opens outwards.
  • The width of the door is 92cm (3ft).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 242cm x 253cm (7ft 11in x 8ft 4in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 176cm (5ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 73cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head and handrails.
  • Comments View
    • The shower also has dropdown rails.
    • There is a dry chair available within the changing room.

Accessible Toilet (Verulamium Spa)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 2m (2yd 7in) from the Verulamium Spa lift.
    • This accessible toilet is located to the left as you exit the Verulamium Spa lift on ground floor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 92cm (3ft).
    • The door is heavy.
    • The dimensions of the accessible toilet are 153cm x 250cm (5ft x 8ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 83cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 102cm (3ft 4in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Changing Room (Verulamium Spa)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 17m (18yd 1ft) from the Verulamium Spa entrance.
  • The standard changing room(s) is/are approximately 12m (13yd 4in) from the reception desk.
  • The standard changing room(s) is/are approximately 2m (2yd 7in) from the spa treatment rooms.
  • The standard changing room(s) surveyed is/are located off the central spa area.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There is a wheel in shower available, shown in photograph 2, with drop down and wall mounted rails on both sides.

Additional Info

  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.