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Whitfield Community Project

The Crescent, 71 Lothian Crescent, Whitfield, Dundee, DD4 0HU

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Access Guide

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Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Broughty Ferry.

Opening Times

  • Monday 09:00 - 21:00.
  • Tuesday 09:00 - 21:00.
  • Wednesday 09:00 - 21:00.
  • Thursday 09:00 - 21:00.
  • Friday 09:00 - 21:00.
  • Saturday 08:00 - 13:00.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located to the rear of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
    • The nearest designated bay is 18m (19yd 2ft) from the main entrance.
    • The furthest designated bay is 37m (40yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • The patron does have to cross a road.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is a designated drop off point.
    • The drop off point is located to the right of the main entrance at the rear.
    • There is a dropped kerb from the drop off point.
    • There is tactile paving on the dropped kerb.
  • Comments
    • The road through the car park is mainly for parking but is also used by local buses.

Outside Access (Main Entrance)

  • This information is for the entrance located at the rear of the building from the car park.
  • There is level access into the venue.
  • The main door(s) open automatically (away from you).
  • The automatic doors are push pad activated.
  • The doors are single width.
  • The door opening is 87cm (2ft 10in) wide.
  • There is a small raised threshold in the doorway.
  • Comments
    • There are also revolving automatic doors to the left which are 140cm wide.

Outside Access (The Crescent Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open automatically (away from you).
  • The doors are single width.
  • The door opening is 87cm (2ft 10in) wide.
  • There is a small raised threshold in the doorway.
  • Comments
    • There are automatic revolving doors to the left which are 140cm wide.

Reception

  • The desk is 11m (12yd 1in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located to the right, opposite reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 10m (10yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 94cm x 130cm (3ft 1in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • The accessible toilet is 16m (17yd 1ft) from the main entrance.
    • The accessible toilet is located to the right beyond reception.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 170cm x 240cm (5ft 7in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 110cm (3ft 7in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 110cm (3ft 7in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 89cm (2ft 11in).
  • Comments
    • There is a similar accessible toilet in the GP Surgery waiting room on the first floor.

Standard Toilet(s)

Standard Toilet(s) (First Floor)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.