You are on Introduction. Skip to the next section.

Introduction

• A full range of activities and classes including Art, Craft, Ceramic, Mixed Media, Textiles, Collage and a choir!.
• Comfortable waiting and dining areas with internet access.
• A fully equipped new assessment centre for the Occupational Therapy Service, to complete a thorough assessment of people needs.
• An assessment and training centre for people with visual impairments, as well as other support enabling residents with disabilities and/or sensory impairment to manage their disability, maintain their independence and take control of their lives.
• A fully equipped training kitchen.
• Bathing facility fully equipped with hoists.
• A relaxing garden area with pond and seating; the perfect place for lunch in the spring and summer months.
• The centre is available for hire and is used by a number of groups for meetings and/or activities. Meeting rooms are fully equipped with whiteboards, fixed wall flip charts and projectors. Two of the rooms are equipped with smart boards.
• The centre is a registered wedding venue.
• Tottenham Hotspur run weekly Chair based Exercises and Massage/Physiotherapy classes in the Centre through its Foundation programme.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Alexandra Palace.
• The nearest underground station is Wood Green.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:45 - 17:00.
• Tuesday 08:45 - 17:00.
• Wednesday 08:45 - 17:00.
• Thursday 08:45 - 17:00.
• Friday 08:45 - 16:45.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the side and rear of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 300cm x 380cm (9ft 10in x 12ft 6in).
  • The nearest Blue Badge bay is 9m (9yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 19m (20yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located at the front of the venue.
  • There is not tactile paving on the dropped kerb.
• Comments View
  • The intercom at the security gate is 120cm high.
  • Visitors with hearing disabilities need to press twice at the intercom for deaf services.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• There is an intercom.
• The height of the intercom is 111cm (3ft 8in).
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 200cm (6ft 7in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 150cm (4ft 11in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.

You are on Outside Access (Outdoor Seating). Skip to the next section.

Outside Access (Outdoor Seating)

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• Entrance View
  • This information is for the entrance located within the foyer area.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 85cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 94cm.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 1m (3ft 3in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Outside Access (Green Pepper Cafe Entrance). Skip to the next section.

Outside Access (Green Pepper Cafe Entrance)

• This information is for the entrance located to the right of reception.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 140cm (4ft 7in).

You are on Eating and Drinking (Green Pepper Cafe). Skip to the next section.

Eating and Drinking (Green Pepper Cafe)

• The following information is for the café.
• The café is located to the right of reception.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• All chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the Green Pepper Cafe entrance.
• The distance between the floor and the lowest table is 40cm (1ft 4in).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Changing Places (Assessment Room A). Skip to the next section.

Changing Places (Assessment Room A)

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• Location and access View
  • The facility is located to the left side of the venue, after the reception.
  • The facility is approximately 15m (16yd 1ft) from the main entrance.
  • There is level access into the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The door opens inwards.
  • The door is not push pad activated.
  • The width of the door is 90cm (2ft 11in).
  • The dimensions of the facility are 340cm x 360cm (11ft 2in x 11ft 10in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 110cm (3ft 7in).
  • The transfer space on the right as you face the toilet is 90cm (2ft 11in).
  • Wall mounted grab rails are not available for the toilet.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is fixed.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is not available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.

You are on Changing Places (Assessment Room B). Skip to the next section.

Changing Places (Assessment Room B)

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• Location and access View
  • The facility is located to the rear of the venue.
  • The facility is approximately 17m (18yd 1ft) from the main entrance.
  • There is level access into the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The door opens inwards.
  • The door is not push pad activated.
  • The width of the door is 90cm (2ft 11in).
  • The dimensions of the facility are 340cm x 360cm (11ft 2in x 11ft 10in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the right as you face the toilet is 110cm (3ft 7in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on the right.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is not available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.

You are on Assessment Room C. Skip to the next section.

Assessment Room C

• The room has a single door opening inward with a width of 90cm.
• This assessment room is used to carry-out accessible facilities compatibility test such as stairs and stair lifts.

You are on Access to Toilets. Skip to the next section.

Access to Toilets

• This information is for the entrance located within the reception area.
• There is level access into the venue.
• The main door(s) open(s) automatically (away from you).
• The automatic doors are push pad activated.
• The door(s) is/are single.
• The width of the door opening is 80cm (2ft 7in).
• To exit the toilets there is a push pad to the right of the door.
• The height of the push pad is 76cm.

You are on Accessible Toilet (Reception Area - Female). Skip to the next section.

Accessible Toilet (Reception Area - Female)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
  • The accessible toilet is located in the reception area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is not a shared toilet.
  • There are separate female and male accessible toilets.
  • A key is not required for the accessible toilet.
  • The door opens outwards (automatically).
  • The door is push pad activated.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 220cm x 200cm (7ft 3in x 6ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 77cm (2ft 6in).
  • There are dropdown rails on both sides of the toilet.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Accessible Toilet (Right Hand Transfer - Male). Skip to the next section.

Accessible Toilet (Right Hand Transfer - Male)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the Main Entrance.
  • This accessible toilet is located Immediately to the right beyond the main entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is not a shared toilet.
  • Within the male toilets.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The dimensions of the accessible toilet are 190cm x 208cm (6ft 3in x 6ft 10in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 122cm (4ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 165cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 105cm (3ft 5in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the reception area.
  • The female and male toilets are approximately 5m (5yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is normally on duty.
• Staff are trained to BSL level 3.
• Home visits / services are not available.