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Words of Wisdom

5 The Square, Cumnock, East Ayrshire, KA18 1BG

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Access Guide

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Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Cumnock.

Opening Times

  • Monday 10:00 - 16:00.
  • Tuesday 10:00 - 16:00.
  • Wednesday Closed.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday 10:00 - 15:00.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Tanyard.
    • The car park is located off New Bridge Street.
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 225cm x 500cm (7ft 5in x 16ft 5in).
    • On street Blue Badge parking is located to the left of the venue on Lugar Street.
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 225cm x 1800cm (7ft 5in x 59ft 1in).
    • Standard marked parking bays are located on Lugar Street.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 84cm (2ft 9in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is portable.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • The ramp/slope does bypass the step(s).
  • Comments View
    • The ramp is in 2 sections for each wheel and can be width adjusted.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the cafe.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Eating and Drinking

  • The following information is for the cafe.
  • The cafe is located to the left of the venue.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 11m (12yd 1in) from the main entrance.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accessible Toilet

  • There is not an/are not accessible toilet(s) within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.