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Xscape Yorkshire

Colorado Way, Glasshoughton, Castleford, WF10 4TA

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Access Guide

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Introduction

  • Services / facilities within the building include Snozone’s real indoor snow slope, 4D Golf and adventure golf, a gym, Cineworld cinema with 4DX screen, Tenpin bowling, laser tag, a children's play area, Funstation carnival games, specialist outdoor brands and eateries / restaurants.
  • Services / facilities within the grounds include a children’s funfair, benches and seats.

Opening Times

  • Monday 06:30 - 00:00.
  • Tuesday 06:30 - 00:00.
  • Wednesday 06:30 - 00:00.
  • Thursday 06:30 - 00:00.
  • Friday 05:30 - 00:00.
  • Saturday 06:30 - 00:00.
  • Sunday 06:30 - 00:00.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Castleford.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest National Rail station is Glasshoughton.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located surrounding the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 355cm x 500cm (11ft 8in x 16ft 5in).
    • The nearest designated bay is 23m (25yd 6in) from the main entrance.
    • The furthest designated bay is 54m (59yd 2in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • There are 10+ Parent and Child bays in this car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open automatically (away from you).
  • The doors are double width.
  • The door opening is 216cm (7ft 1in) wide.
  • Second set of doors
    • There is a small raised threshold in the doorway.
  • Comments
    • There are 3 sets of automatic doors opening inwards at this entrance.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope does not bypass the step(s).
  • The ramp or slope is located in front of the entrance and from the car park leading to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does not have handrails.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • The lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.
  • Customers can charge scooters or wheelchairs at the venue.
  • Route finding signage is available.
  • The type of flooring in walkways and corridors is laminate.

Other Floors (Main Entrance)

  • Steps
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Escalators
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G-1.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are medium.

Other Floors (Rear)

  • Steps
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The lighting levels are low.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Escalators
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G-1.
    • The escalators steps are clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are medium.
  • Comments
    • The escalators go up only.

Lift (Cactus)

  • There is a lift for public use.
  • The lift is located to the left of the main stairway and escalators as you enter the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 137cm x 154cm (4ft 6in x 5ft 1in).
  • The clear door width is 89cm (2ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • Comments
    • The entrance to the lift faces away from the Main Entrance.

Lift (Rear Lift)

  • There is a lift for public use.
  • The lift is located to the rear of the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 70m (76yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 137cm x 154cm (4ft 6in x 5ft 1in).
  • The clear door width is 89cm (2ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • Comments
    • There is a small lip on the threshold of the lift entrance.

Outside Access (Toilets)

  • This information is for the entrance located to the left of the main concourse.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 183cm (6ft) wide.

Accessible Toilet

  • Location and Access
    • There are accessible toilet facilities within this venue.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 45m (49yd 8in) from the main entrance.
    • This accessible toilet is located through the doors to the left of the main concourse.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 153cm x 222cm (5ft x 7ft 3in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 87cm.
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Baby Change Facilities
    • Baby changing facilities are not available within this accessible toilet.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilets are available.
  • Access to Standard Female Toilet(s)
    • The female toilets are located throught the doors to the left of the main concourse.
    • The female toilets are 47m (51yd 1ft) from the Main Entrance.
    • Inside the venue, there is level access to the female toilet.
    • An ambulant toilet cubicle with wall mounted grab rails is not available.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s)
    • The male toilets are located throught the doors to the left of the main concourse.
    • The male toilets are 44m (48yd 4in) from the Main Entrance.
    • Inside the venue, there is level access to the male toilet.
    • An ambulant toilet cubicle with wall mounted grab rails is not available.
    • Lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located through the doors to the left of the main concourse.
    • The height of the baby change table once extended is 96cm (3ft 2in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Staff do not receive Deaf Awareness training.
  • Water bowls for assistance dogs are available.
  • There is a dog toilet or toileting area.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.