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York City Art Gallery

Exhibition Square, York, YO1 7EW

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Access Guide

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Introduction

  • Services / facilities within the building include changing exhibition spaces, an art gallery, a cafe and a shop.
  • Services / facilities within the grounds include a sensory garden and an artist garden.

Opening Times

  • Monday 10:00 - 17:00.
  • Tuesday 10:00 - 17:00.
  • Wednesday 10:00 - 17:00.
  • Thursday 10:00 - 17:00.
  • Friday 10:00 - 17:00.
  • Saturday 10:00 - 18:00.
  • Sunday 11:00 - 16:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is York.

Parking

  • The venue does not have its own car park.
  • Public Car Parks
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Bootham Row.
    • The car park is located on Bootham Row.
  • On Street Parking and Drop-off Details
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is a designated drop off point.
    • The drop off point is located at the front of the building.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The automatic doors are push pad activated.
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 197cm (6ft 6in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 163cm (5ft 4in).
  • Comments
    • The automatic doors are operated by sensor for entrance, and by touchpad for exit.
    • The height of the touchpad is 82cm.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to both sides of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The width of the ramp/slope is 125cm (4ft 1in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 3 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).
  • Comments
    • The handrails for the ramps are on the wall side.

Outside Access (no8 Cafe)

  • This information is for the entrance located at the front right of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 105cm (3ft 5in).

Level Change (no8 Cafe)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Outside Access (Sensory Gardens Front Entrance)

  • This information is for the entrance located at the front of the venue, to the right of the building.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 289cm (9ft 6in).
  • Comments
    • The passageway at the side of the building narrows to 212cm.

Outside Access (Marygate Sensory Garden Entrance)

  • This information is for the entrance located at the rear of the venue, on Marygate.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 126cm (4ft 2in).
  • Opening Times
    • Monday 10:15 - 16:30.
    • Tuesday 10:15 - 16:30.
    • Wednesday 10:15 - 16:30.
    • Thursday 10:15 - 16:30.
    • Friday 10:15 - 16:30.
    • Saturday 10:15 - 16:30.
    • Sunday 11:15 - 15:30.

Level Change (Marygate Sensory Garden Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Outside Access (Museum Gardens Sensory Garden Entrance)

  • This information is for the entrance located to the side of the venue, in the York Museum Gardens.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 154cm (5ft 1in).

Outside Access (Garden Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The width of the door opening is 108cm (3ft 7in).

Level Change (Garden Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading from the garden to the entrance.
  • There is/are 15+ step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Garden Entrance)

  • There is a lift for public use.
  • The lift is located at the rear of the building, in the sensory garden.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is approximately 7m (7yd 1ft) from the Garden Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 134cm x 276cm (4ft 5in x 9ft 1in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments
    • The lift has seperate entrance and exit doors, however the rear doors are only used for staff and require a keycard.
    • The front doors are used by patrons on both floors.

Reception (Main Ticket Desk)

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments
    • There are 2 identical ticket desks on each side of the main foyer as you enter.
    • There is a similar desk at the garden entrance 5m from entrance (photograph 4).

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments
    • Lighting levels in the ground floor galleries are low.
    • Lighting levels in the first floor galleries are medium to bright.
    • Some exhibits may have very low lighting due to their nature.
    • There are computers at the rear of CoCA which can be used for accessing the gallery website.

Outside Access (Ground Floor Galleries)

  • This information is for the entrance located at the rear of the foyer.
  • There is level access into the venue.
  • The main door(s) open(s) both ways.
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 158cm (5ft 2in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 178cm (5ft 10in).
  • Comments
    • The ground floor galleries contain changing exhibits and are climate controlled.
    • There is a side gallery with a separate 2nd entrance.
    • The 2nd entrance into the side gallery is single (with a locked extension leaf), permanently held open, with a clear width of 86cm.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are available.
  • The availability of touch tours depends on exhibition.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are available.
  • Comments
    • Large print information is available in folders in all galleries.
    • Interactive exhibits are available throughout the gallery.
    • Audio descriptions are available via the gallery website and can be downloaded in advance.
    • There are headphones with audio information in some of the first floor galleries.
    • Foldable stools are available on request.
    • Seating is available thoughout the galleries.
    • Some of the seating has armrests.
    • Hands on exhibits are available in the first floor galleries and are clearly marked.
    • Please see the gallery website for information on sensory tours.
    • There are curated drawings in drawers in the main first floor gallery.
    • The height to the drawer handles ranges from 22cm-86cm.
    • Subtitled videos are available in CoCA.
    • There are touchscreens in CoCA.
    • The height to the top of the touchscreens is 95cm.

Outside Access (no8 Cafe Foyer Entrance)

  • This information is for the entrance located to the right of the foyer as you enter.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 205cm (6ft 9in).

Eating and Drinking (no8 Cafe)

  • The following information is for the cafe.
  • The cafe is located to the left of the foyer as you enter the building.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the no8 Cafe Foyer Entrance.
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Comments
    • There is an emergency refuge at the top of the stairs.
    • The height to the button of the emergency refuge point is 102cm.

Lift

  • There is a lift for public use.
  • The lift is located to the rear left of the foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is approximately 10m (10yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 106cm x 219cm (3ft 6in x 7ft 2in).
  • There are separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (CoCA)

  • This information is for the entrance located on the first floor, to the right as you exit the lift.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single (with an unlocked extension leaf).
  • The door(s) is / are permanently held open.
  • The width of the door opening is 134cm (4ft 5in).
  • Comments
    • There are similar doors to enter all of the first floor galleries.
    • Photograph 2 shows the entrance to the Burton Gallery.

Level Change (Burton Gallery)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the first floor, to the left as you exit the lift, beyond the entrance to the Burton Gallery.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 137cm (4ft 6in).

Parks and Gardens (Sensory Garden and Artist Garden)

  • The park or garden does have footpaths.
  • The path(s) has a / have tarmac, concrete and gravel surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are easy slopes on the paths.
  • There are not any bench seats situated along the paths for people to rest.
  • Comments
    • There is bench seating available in the large area in front of the Artist Garden.
    • There are no bench seats available in the Sensory Garden.

Accessible Toilet (Ground Floor)

  • Location and Access
    • There are accessible toilet facilities within this venue.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
    • This accessible toilet is located on the ground floor, to the rear right of the foyer.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 221cm x 151cm (7ft 3in x 4ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet cubicle.
    • The height of the baby change table once extended is 83cm (2ft 9in).

Accessible Toilet (First Floor)

  • Location and Access
    • There are accessible toilet facilities within this venue.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the lift.
    • This accessible toilet is located on the first floor, ahead as you exit the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 151cm x 218cm (4ft 11in x 7ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 101cm (3ft 4in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet cubicle.
    • The height of the baby change table once extended is 76cm (2ft 6in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s)
    • The female and male toilet facilities that were surveyed are located on the ground floor, to the rear right of the foyer.
    • The female and male toilets are approximately 13m (14yd 8in) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Access to Standard Shared Toilet(s)
    • The shared toilets that were surveyed are located on the first floor, ahead as you exit the lift.
    • Inside the venue, there is level access to the shared toilet(s).
    • This is by lift.
    • Lighting levels are medium.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the garden.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level 1.