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Your Life Conversation Point - Mexborough Family Hub

Mexborough Family Hub, Wath Road, Mexborough, Doncaster, S64 9ED

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Access Guide

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Introduction

  • Comments View
    • Your Life Community Conversation Points offers an opportunity to have a chat with a Stronger Communities or Wellbeing Officer.
    • These drop-in sessions do not require an appointment and are available in a number of venues during weekdays in Doncaster.
    • These sessions offer the latest information and advice covering topics that are important to you and your family.
    • The officers work with a wide range of other services on your behalf including children and adults social services, St Ledger Homes, pastoral school officers, Department of Work and Pensions and health and wellbeing professionals.
    • These sessions can also be offered on a one to one basis by appointment, or if preferred a home visit can be arranged.
    • This session is held in the café area in conjunction with the weekly foodbank at this venue.

Opening Times

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday Closed.
  • Thursday Closed.
  • Friday 10:00 - 12:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Mexborough.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the right of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
    • The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 28m (30yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is a gate to exit the car park.
    • The gate is single, 114cm wide, light and opens away from you (push).
    • The height to the sliding bolt on the gate is 128cm (photograph 6).

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is step-free access at this entrance.
    • The height of the bell/buzzer is 138cm (4ft 6in).
    • The height of the intercom is 125cm (4ft 1in).
    • The main door(s) open(s) automatically (towards you).
    • The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 89cm.
  • Comments View
    • The door can only be opened by reception.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the reception and café area.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Café Area

  • This area is to the left of reception, 7m from the main entrance.
  • The counter is 90cm high with a lowered section.
  • The lowered section is 76cm high and has a wheelchair space of 43cm.
  • The height of the tables in this area is 70cm.
  • Chairs with armrests are available.
  • This area is used for the weekly foodbank and also for the "Your Life Conversation Point".

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • This accessible toilet is located at the rear of the café area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 163cm x 210cm (5ft 4in x 6ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 94cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, general domestic waste and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located at the rear of the café area.
    • The female toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located at the rear of the café area.
    • The male toilet(s) is/are approximately 13m (14yd 8in) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.

Parent and Baby Room

  • There is a parent and baby room for public use.
  • The parent and baby room is located in the café area to the left.
  • The parent and baby room is approximately 7m from the main entrance.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is written text signage on or near the parent and baby room door.
  • The baby change table is set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 87cm (2ft 10in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 87cm.
  • The wash basin tap type is push.
  • There is/are not chair(s) in the parent and baby room.
  • There is not a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are good.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are available.