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Zizzi

The O2, Peninsula Square, Greenwich, London, SE10 0UZ

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Access Guide

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Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located to the south of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 370cm x 480cm (12ft 2in x 15ft 9in).
    • The nearest Blue Badge bay is 300m (328yd 3in) from the main entrance.
    • The furthest Blue Badge bay is 450m (492yd 5in) from the main entrance, in car park 1.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located in front of the venue.
    • There is a dropped kerb from the drop off point.
    • There is tactile paving on the dropped kerb.
  • Comments View
    • There is a moderate 130cm wide ramp with handrails both sides leading from the car park to the path to the arena.
    • If you require assistance please phone customer services on 020 84632211 from doors opening
    • time (stated on ticket). This is for point to point assistance at arena events only.
    • The O2 also operates a dedicated accessible drop off point for cars or coaches. The drop off point is approximately 150m from the main entrance of The O2.
  • Comments View
    • There is a moderate 130cm wide ramp with handrails both sides leading from the car park to the path to the arena.
    • If you require assistance please phone customer services on 020 84632211 from doors opening
    • time (stated on ticket). This is for point to point assistance at arena events only.
    • The O2 also operates a dedicated accessible drop off point for cars or coaches. The drop off point is approximately 150m from the main entrance of The O2.

Introduction

  • Services / facilities within the building include an Italian restaurant.
  • Comments View
    • Please see The O2 Arena Detailed Access Guide for parking details.

Location

  • The venue is in a pedestrian area.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Westcombe Park.
  • The nearest underground station is North Greenwich.
  • The nearest DLR station is Royal Victoria (via IFS Cloud Cable Car).

Opening Times

  • Monday 11:00 - 22:00.
  • Tuesday 11:00 - 22:00.
  • Wednesday 11:00 - 22:00.
  • Thursday 11:00 - 22:00.
  • Friday 11:00 - 23:00.
  • Saturday 11:00 - 23:00.
  • Sunday 11:00 - 22:00.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue, on Entertainment Avenue.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 73cm from floor level.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 90cm.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played everywhere.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Eating and Drinking

  • The following information is for the restaurant.
  • The restaurant is located straight ahead as you enter.
  • Full table service is available.
  • Food or drinks are not ordered from the service counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the main entrance.
  • The standard height for tables is 72cm.
  • There is not ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Italian.

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 21m (22yd 2ft) from the main entrance.
    • This accessible toilet is located diagonally to the right as you enter the restaurant.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 93cm (3ft 1in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 147cm x 219cm (4ft 10in x 7ft 2in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, general domestic waste, clinical waste and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a medium colour contrast between the external door and wall.
    • There is a medium colour contrast between the internal door and wall.
    • There is a medium colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a medium colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change table once extended is 83cm (2ft 9in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located diagonally to the right as you enter the restaurant.
    • The female and male toilets are approximately 21m (22yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 83cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.