Access Guide
Victoria's Secret Introduction
- Victoria's Secret store opening times and services available link (new tab) - click here.
- The store is located within Churchill Square Shopping Centre.
- The details within this access guide relate to the Victoria's Secret store and not the shopping centre.
- Churchill Square Shopping Centre link (new tab) - click here.
Getting Help and Assistance
- There is a team member available for help and assistance.
- There is not a home delivery service available from the store.
- All items available in store are available online and deliverable to store.
- There is an Order and Collect service in the store.
- Customers can obtain online Order and Collect items from the Lingerie till point.
- The store does play background music.
- There is a/are hearing assistance system(s) located at the Lingerie till point(s).
Public Transport and Parking
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Public Transport
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- There is not a bus stop within approximately 150m of the store.
- The nearest train station is Brighton Station.
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Parking
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- The store does not have its own car park.
- The store shares a car park/parking facilities.
- The car park type is multi-storey.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Information including payment terms, is provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
- There is a/are designated Blue Badge parking bay(s) available.
- There is/are 10+ designated parking bay(s) within the car park.
- Designated parking bays are clearly marked/signposted.
- The dimensions of the designated parking bay(s) are 240cm x 485cm (7ft 10in x 15ft 11in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Clearly marked/signposted parent and child parking bays are available.
- The car park surface is concrete.
- There is a dropped kerb from the car park to the store.
- The dropped kerb does not have tactile paving.
Approach
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Approach
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- The surface of the approach is tiled.
- There is step free access via lift to the store from the main entrance of Churchill Square.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has a handrail on the left going up.
- There is a level landing at the top of the ramp/slope.
Outside Access (Victoria's Secret)
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Entrance
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- This information is for the entrance located on the first floor of Churchill Square Shopping Centre.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There are no doors at this entrance.
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Comments
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- There is an advertising board in the middle of the entrance which reduces the opening to 210cm (as shown in photograph 3).
Outside Access (Victoria's Secret - PINK)
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Entrance
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- This information is for the entrance located on the first floor of Churchill Square Shopping Centre.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There are no doors at this entrance.
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Comments
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- There are boxes in the centre of the entrance which reduces the opening width to 166cm.
Lingerie
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Lingerie
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- Lingerie is located straight ahead after the Victoria's Secret entrance, at the rear of the store.
- There is step free access to Lingerie.
- Main routes should have a width of 100cm with side aisles at a width of 75cm.
- There is step free access throughout the Lingerie aisle(s).
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
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Till Point(s)
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- There is step free access to the Lingerie till point(s).
- The nearest Lingerie till point(s) is/are approximately 20m from the Victoria's Secret entrance.
- The till point(s) is/are not clearly signed.
- The height of the Lingerie till point(s) is/are 98cm.
- There is a lowered section at the till point(s).
- The height of the lowered section at the till point(s) is 77cm.
- There is a clear knee recess beneath the lowered section(s) of the till point(s).
- There is a hearing assistance system at the till point(s).
- The hearing assistance system is signed.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 06/08/2021.
- The hearing loop was working at the time of testing.
- There are windows, TVs, glazed screens or mirrors behind the till point(s) which could adversely affect the ability of someone to lip read.
- The till point(s) is/are placed in front of a background which is patterned.
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Accessible Fitting Room(s)
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- There is/are 13 fitting room(s) in total within Lingerie, 2 of which are accessible fitting rooms.
- There is step free access to the accessible fitting room(s).
- The accessible fitting room(s) is/are not clearly signed.
- The name/number of the accessible fitting room surveyed is Showstopper.
- There is not a curtain opening to access the accessible fitting room(s).
- The clear width of the fitting room opening is 85cm.
- The dimensions of the accessible fitting room(s) are 190cm x 330cm.
- There is clear manoeuvring space in the accessible fitting room(s).
- There is not a/are not wall mounted rail(s) in the accessible fitting room(s).
- There is not a drop down rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 28cm from the floor.
- There are coat hooks in the accessible fitting room(s) at 120cm and 165cm from the floor.
- There is a functional emergency alarm in the accessible fitting room(s).
- There is a bench seat in the accessible fitting room(s).
- The height of the chair from the floor is 45cm.
- There is a functional assistance bell in the accessible fitting room(s).
- The height of the assistance bell from the floor is 100cm.
- There is an/are additional accessible fitting room(s) in this area, however details may vary.
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Standard Fitting Room(s)
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- There is/are 11 standard fitting room(s) within Lingerie.
- There is step free access to the standard fitting room(s).
- The fitting room(s) is/are not clearly signed.
- There is a chair/stool/changing bench in the standard fitting room(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) for public use.
Standard Toilet(s)
- Standard toilet facilities are not available.