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Burnside Station

Burnside Road, Rutherglen, South Lanarkshire, G73 3SA

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Access Guide

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Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.

Assisted Travel Contact Information

  • Assisted Travel Helpline telephone number: 0800 912 2 901
  • Assisted Travel Text Relay service (for the hard of hearing): 18001 0800 912 2 901
  • Http://www.scotrail.co.uk/facilities/disability-and-inclusion.

Opening Times

  • Monday 06:40 - 13:45.
  • Tuesday 06:40 - 13:45.
  • Wednesday 06:40 - 13:45.
  • Thursday 06:40 - 13:45.
  • Friday 06:40 - 13:45.
  • Saturday 06:40 - 13:45.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (Stonelaw Road Entrance)

  • This information is for the entrance located on Stonelaw Road.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 183cm (6ft).

Level Change (Stonelaw Road Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp/slope is easy.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 15+ step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does not bypass the step(s).

Outside Access (Victoria Road / Glenlui Avenue Entrance)

  • This information is for the entrance located leading down to platforms 1 and 2 from the footbridge.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 147cm (4ft 10in).

Level Change (Victoria Road / Glenlui Avenue Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located immediately beyond the steps.
  • The ramp/slope is easy.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at either end of the footbridge, leading down to platforms 1 and 2.
  • There is/are 15+ step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does not bypass the step(s).

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located in the centre of platforms 1 and 2.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 79cm (2ft 7in).

Reception (Ticket Office)

  • The desk/counter is 50m (54yd 2ft) from the Stonelaw Road entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • The station is not staffed between 13:45 - 06:40 and all day Sunday.
  • There is a ticket office.
  • The ticket office is located between platform 1 and 2.
  • The train companies that operate within this station include:.
  • Please click here for access information for Scotrail.
  • There is not a taxi rank at the station.
  • All key concourse shops and services have level access.
  • There are 1-2 platform(s) in the station.
  • The platform(s) accessed by steps only is / are 1-2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1-2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • Assistance can only be provided if booked in advance via the helpline.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.