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Overview

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• About View
  • This is a wildlife safari and adventure park with drive-thru animal reserves, animal enclosures, fairground rides, adventure play areas, activities, restaurant/cafes with BBQ/picnic areas and party/private hire function suite yurts and marquees.
  • Facilities available in the venue include: a ticket entry office, dog kennels, various car parks, staff guided animal talks, fairground help desk, gift shops, multiple toilet blocks with accessible toilets, parent and baby rooms, and a Changing Places toilet/shower facility with ceiling-track hoist.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Stirling.
  • For the latest travel options and information you can plan your travel using Traveline Scotland (opens new tab)
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the main car park.
  • The following areas have stepped access: the ticket office (step-free via kiosk windows).
  • Access throughout may include uneven surfaces and manual doors.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: mobility scooter charging facilities and a manual wheelchair.
  • Additional equipment which can be borrowed or hired includes: Noise cancelling headphones for adults and children.
  • View more information on borrowing or hiring equipment (opens new tab).
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located via any member of staff, using the Yurts (weekdays) or First Aid Room.
  • Documents are available in the following formats: audio.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
• Related Access Guides View
  • Additional guides exist for the following attraction areas: View information on the Blair Drummond dinosaur attraction (opens in a new tab) View information on the Blair Drummond elephant attraction (opens in a new tab) View information on the Blair Drummond giraffe attraction (opens in a new tab) View information on the Blair Drummond outdoor enclosures attraction (opens in a new tab) View information on the Blair Drummond pets farm attraction (opens in a new tab) View information on the Blair Drummond rhinoceros attraction (opens in a new tab) View information on the Blair Drummond birds of prey attraction (opens in a new tab) View information on the Blair Drummond drive through attraction (opens in a new tab) View information on the Blair Drummond playground and rides attraction (opens in a new tab) View information on the Blair Drummond sea lions attraction (opens in a new tab) View information on the Blair Drummond lily pond and lemur land attraction (opens in a new tab) View information on the Blair Drummond function suites and party yurts(opens in a new tab).

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

• There is a toilet with adaptations, standard toilets and parent and baby changing facilities in the Ticket Office toilet block to the right before you enter the kiosk lanes. There are toilets with adaptations, a Changing Places toilet/shower facility and parent and baby changing facilities in the central Blue Badge car park toilet blocks. There is a toilet with adaptations, standard toilets and parent and baby changing facilities in the Lily Pond toilet block to the south of the park. There is also a standard toilet block near the Marquees and Sheltered BBQ area. Please refer to the separate Toilets and Changing guide for details.

You are on Counter (Ticket Kiosks - Vehicle Entry). Skip to the next section.

Counter (Ticket Kiosks - Vehicle Entry)

• The counter is located as you enter, to the left or right.
• The height of the counter is 105cm.
• There is not a lowered section at the counter.
• The counter has windows which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Tickets must be purchased online before arrival. There are 5 entry lanes, with some kiosks on the passenger window side. At less busy times, use the kiosk signed 'Lane Open' in green, where others may be signed 'Lane Closed' in red. There is some parking near the toilet block on the right before the kiosks which can be used to cross to the ticket office for further enquiries.

You are on Access To (Pedestrian Entry from the Bus Stop). Skip to the next section.

Access To (Pedestrian Entry from the Bus Stop)

• There are bus stops on either side of the busy A84 near the road entrance to the park, with a tarmac pavement along Lime Avenue.
  There is no pavement along the park entry road.
  Before entering the park, tickets must be verified at the Ticket Office, which is located between the vehicular lanes.
• The distance from bus stop is 850m.
• The most accessible route has a very easy slope.

You are on Ticketing (Ticket Office). Skip to the next section.

Ticketing (Ticket Office)

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• Ticket Office View
  • The ticket office surveyed is located in the centre of the vehicular entrance lanes.
  • There is stepped access to the ticket office.
  • The step is unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 13cm.
  • There is a single manual door with a medium visual contrast.
  • The door opens away from you.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the ticket office.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Lighting levels were even at the time of the survey.
  • The height of the counter is 124cm.
  • There is not a lowered section at the counter.
  • The counter has windows and glazed screens which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.

You are on Access Point (Pedestrian Entry). Skip to the next section.

Access Point (Pedestrian Entry)

• This access point is located along the vehicle exit road from the park, to the left before the vehicular entry lanes and Ticket Office.
• The approach to the access point has uneven surfaces.
• The access point is not clearly signed.
• There is step-free access via a very easy slope.
• There is an open gap.
• Before entering, tickets must be verified at the Ticket Office, between the vehicular lanes.

You are on Parking (Ticket Office Toilets and Kennels). Skip to the next section.

Parking (Ticket Office Toilets and Kennels)

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• Car Park View
  • The car park is located along the access road into the park , outside the toilet and kennels block at the vehicular entrance.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Access Point (Self-Sevice Kennels). Skip to the next section.

Access Point (Self-Sevice Kennels)

• This access point is located to the right of the toilet block before the ticket office and kiosks.
• The access point is clearly signed.
• There is step-free level access.
• There is open access.
• There is a second single manual gate.
• The second gate opens away from you.
• The width of the opening is 115cm.
• The second gate has a medium visual contrast.

You are on Toilet with Adaptations (Ticket Office Inclusive Toilet - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ticket Office Inclusive Toilet - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the left hand side of the toilet block near the ticket office and vehicle entry kiosks.
  • The most accessible route to the toilet has a steep ramp or slope.
  • There is step-free access via ramp into the facility.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a medium visual contrast.
  • The width of the door opening is 85cm.
  • The door has a lever twist lock.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 147cm (width) x 296cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 80cm (from the side of the toilet pan to the wall).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 43cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 95cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the left as you face the wash basin.
  • The wash basin grab rail has a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 89cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 112cm from the floor.
  • There is no emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a pedal bin.
  • There is one coat hook.
  • The coat hook is 130cm from the floor.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Parent and Baby Room / Feeding Room (Ticket Office). Skip to the next section.

Parent and Baby Room / Feeding Room (Ticket Office)

• The most accessible route to the room has steps.
• There is stepped access into the room.
• There are 2 steps with no handrails.
• The steps are unmarked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 20cm.
• The depth of the steps is not between 30cm and 45cm.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a medium visual contrast.
• The width of the door opening is 75cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 97cm.
• There is a wash basin and a paper towel dispenser in the room.
• The wash basin has a lever mixer tap.
• The room has a pedal bin.
• The walls and floor have a medium visual contrast.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Parking (Main Car Park). Skip to the next section.

Parking (Main Car Park)

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• Car Park View
  • The car park is located on the right hand side of the access road within the park.
  • The car park is open air/surface.
  • The car park surface consists of loose chippings.
  • There are no designated Blue Badge parking bays available.
  • Vehicle width to enter this car park is restricted to 250cm due to a narrow bridge.
    The most accessible route from the car park has uneven surfaces and undulating ground.
• Charges and Restrictions View
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Blue Badge Car Park). Skip to the next section.

Parking (Blue Badge Car Park)

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• Car Park View
  • The car park is located on the left hand side of the access road within the park.
  • The car park is open air/surface.
  • The car park surface consists of tarmac and loose chippings.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted but have no markings.
  • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 470cm (depth).
  • The width of the marked zone is 130cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The most accessible route from the Blue Badge parking has a very easy slope.
• Charges and Restrictions View
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • There are 2 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 265cm (width) x 485cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is at a suitable height for a wheelchair user.
  • The charging points require tap and pay (contactless payment).
  • There are 2 electric vehicle charging points designated for Blue Badge holders.
  • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 355cm (width) x 485cm (depth).
  • The controls for the Blue Badge charging points are not at a suitable height for a wheelchair user.
  • The charging points designated for Blue Badge holders require tap and pay (contactless payment).
• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There are also some standard parking bays in this car park.

You are on Parking (Sheltered BBQ Area). Skip to the next section.

Parking (Sheltered BBQ Area)

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• Car Park View
  • The car park is located on the right hand side of the access road within the park, near the Sheltered BBQ area.
  • The car park is open air/surface.
  • The car park surface consists of loose chippings.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Gift Shop). Skip to the next section.

Entrance (Gift Shop)

• This entrance is located at the front of the Gift Shop building.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 120cm.
• There is a small lip on the threshold of the opening.
• The doors has a low visual contrast.
• There is a similar adjoining 'Pocket Money Shop' entrance to the left.

You are on Getting Around (Gift Shop). Skip to the next section.

Getting Around (Gift Shop)

• There is step-free level access throughout all areas.
• Access throughout may include narrow aisles (less than 120cm).
• The flooring is shiny.
• There is a low visual contrast between the walls and floor in the majority of walkways.
• There is background noise.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Counter (Gift Shop). Skip to the next section.

Counter (Gift Shop)

• The counter is located to the left as you enter.
• The distance from the entrance is 5m.
• There is step-free level access to the counter.
• The height of the counter is 90cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Changing Places (Blue Badge Car Park - Both Sides Transfer). Skip to the next section.

Changing Places (Blue Badge Car Park - Both Sides Transfer)

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• Location and Access View
  • The Changing Places facility surveyed is located at the rear side of the toilet block beside the Blue Badge car park.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The most accessible route to the Changing Places facility has a very easy slope.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door opens inwards and has a medium visual contrast.
  • The width of the door opening is 83cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door.
  • The dimensions of the facility are 240cm (width) x 545cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
  • The transfer space on the right as you face the toilet is 108cm.
  • The transfer space on the left as you face the toilet is 99cm.
  • There is a spatula flush on the right transfer side.
  • There is a horizontal grab rail on the transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet roll holder is located on the dropdown rail.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 98cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is free standing and height adjustable.
  • The length of the changing bench is 185cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is a flip-down shower seat.
  • The shower seat is 43cm from the floor.
  • There is a grab rail for the shower.
  • The shower grab rail has a low visual contrast.
• Other Facilities View
  • There is a fixed height wash basin.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 102cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 97cm from the floor.
  • A wide paper roll dispenser is not available.
  • There is a wall mounted hand dryer.
  • The hand dryer is 80cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The facility has a waste bin and a pedal bin.
  • There are no coat hooks.
  • A privacy screen is available.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • The shower controls are 156cm high. The hand dryer was in the process of being repaired at the time of survey in May 2024.

You are on Toilet with Adaptations (Blue Badge Car Park with Baby Changing - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Blue Badge Car Park with Baby Changing - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the rear of the Blue Badge car park toilet block, near the coach park.
  • The most accessible route to the toilet has a very easy slope.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a medium visual contrast.
  • The width of the door opening is 83cm.
  • The door has a lever twist lock.
  • Internally the door has a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 172cm (width) x 340cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 84cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 90cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 103cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is no emergency alarm.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a pedal bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 90cm.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a 63cm high wall mounted flip down toddler seat available.
    There is an additional Toilet with Adaptations in the Blue Badge car park Toilet Block, which is an inclusive toilet, without a baby change facility.

You are on Parent and Baby Room / Feeding Room (Blue Badge Car Park). Skip to the next section.

Parent and Baby Room / Feeding Room (Blue Badge Car Park)

• The room surveyed is located in both of the Blue Badge car park toilet blocks.
• The distance from Blue Badge car park is 20m.
• The most accessible route to the room has bollards and a very easy slope.
• There is step-free level access into the room.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a medium visual contrast.
• The width of the door opening is 75cm.
• Internally the door has a low visual contrast.
• The height of the baby change facility when in use is 109cm.
• There is a toilet, a wash basin and a hand dryer in the room.
• The wash basin has a lever mixer tap.
• The room has a nappy/incontinence items bin.
• The walls and floor have a high visual contrast.
• There are several baby changing facilities around both toilet blocks here.