You are on Outdoor Spaces (Adventure Playground). Skip to the next section.

Outdoor Spaces (Adventure Playground)

• The following is available in this area: a playground with play equipment.
• The following is available in this area: a giant play fort, a wooden pirate ship, climbing tower, swings and inclusion swing, spiders web climbing frame, snake swing and undercover sand pit and play area.
• Outdoor areas consist of rubber tarmac, loose chippings, rubber mulch or rubber bark, block paving and sand.
• There are footpaths in some areas.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access throughout the majority of areas.
• There are some seats situated along the paths for people to rest.

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• Playground View
  • There is a route around the play equipment which is not firm and even, but is over 150cm wide.
  • The play equipment is within easy reach for seated and standing users and users of different heights.
  • The following play experiences are available: swinging, sliding, rotating, climbing, balancing, crawling, viewing and social play.

You are on Counter (Ride Tickets). Skip to the next section.

Counter (Ride Tickets)

• The counter is located to the right hand side of the Gift Shop building, near the dodgems.
• The most accessible route to the counter has uneven surfaces.
• There is step-free level access to the counter.
• The height of the counter is 100cm.
• There is not a lowered section at the counter.
• The counter has glazed screens which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the time of day.

You are on Outdoor Spaces (Rides). Skip to the next section.

Outdoor Spaces (Rides)

• The following is available in this area: a playground.
• The following is available in this area: Astroglide Slide, Safari Planes, Cups and Saucers, Cups and Saucers, Pedal Go Karts, Carousel, Pedal Go Karts, Happy Caterpillar, Dragon Coaster, Stalls, Kiddie Rides and Photo Booths.
• Outdoor areas consist of concrete or tarmac.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: the astroglide slide, some stalls, the kiddie rides and some photo booths/areas.
• There are seats situated along the paths for people to rest.
• The paths have narrow gaps.

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• Playground View
  • The following play experiences are available: sliding, rocking, rotating, viewing, sensory (visual, audible and or tactile).

You are on Counter (Taco Bar). Skip to the next section.

Counter (Taco Bar)

• The counter is located to the front right of the Taco bar, between the sealion enclosure and the Blue Badge parking bays.
• The most accessible route to the counter has uneven surfaces.
• There is step-free access via a very easy slope to the counter.
• The slope has a slight gradient.
• The height of the counter is 95cm.
• There is not a lowered section at the counter.
• The counter has glazed screens which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• There may be background noise in this area.
• There is a 75cm high table available for self-serving condiments along to the left of the counter.

You are on Counter (Victoria's Ice Cream Parlour). Skip to the next section.

Counter (Victoria's Ice Cream Parlour)

• The counter is located on the right hand side of the Taco bar, between the sealion enclosure and the Blue Badge parking bays.
• The most accessible route to the counter has uneven surfaces.
• There is step-free level access to the counter.
• The height of the counter is 100cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• There may be background noise in this area.

You are on Seating Area (Tented Seating - opposite Taco Bar). Skip to the next section.

Seating Area (Tented Seating - opposite Taco Bar)

• The seating area is located opposite the Taco Bar, to the left from the Blue Badge car park.
• The seating area is covered.
• The most accessible route to the seating area has step-free level access.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Furniture available in this area includes: picnic tables and adapted picnic tables.
• The tables are fixed.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• There is no (or very little) background noise in this area.
• There is a surface of loose chippings. There are guy rope lines and planters just outside, with tent poles inside to be aware of.

You are on Seating Area (Tented Seating - Adventure Play). Skip to the next section.

Seating Area (Tented Seating - Adventure Play)

• The seating area is located between the Sand Pit, Swings and Giant Play Fort.
• The seating area is covered.
• The most accessible route to the seating area has a very easy slope.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in this area includes: benches.
• Furniture available in this area includes: picnic tables.
• The seating is fixed.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• There is background noise in this area.
• There is a compacted gravel surface with loose rubber chippings from the play areas scattered throughout. There are some guy rope lines and tent poles to be aware of.

You are on Seating Area (Undercover Picnic Area - Blue Badge Car Park). Skip to the next section.

Seating Area (Undercover Picnic Area - Blue Badge Car Park)

• The seating area is located directly beside the Blue Badge Car Park, towards the Carousel and Happy Caterpillar rides.
• The seating area is covered.
• The most accessible route to the seating area has step-free level access.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Furniture available in this area includes: picnic tables.
• The seating is fixed.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• There may be background noise in this area.

You are on Counter (Safari Shack - Grill and BBQ - Burgers and Fries). Skip to the next section.

Counter (Safari Shack - Grill and BBQ - Burgers and Fries)

• The counter is located in front of the Food Court Restaurant.
• The distance from Blue Badge Car Park is 60m.
• There is step-free level access to the counter.
• The height of the counter is 103cm.
• There is not a lowered section at the counter.
• There is not a hearing assistance system.
• There is a 75cm high table available for self-serving condiments in front of the counter on the right.
• There may be background noise in this area.

You are on Entrance (Food Court Restaurant). Skip to the next section.

Entrance (Food Court Restaurant)

• This entrance is located at the front left corner of the restaurant.
• The approach to the entrance has uneven surfaces and bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 140cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double manual doors.
• The second set of doors open towards you.
• The width of the opening is 130cm.
• The second set of doors have a medium visual contrast.
• There is a pram parking area available to the left beyond the first set of doors.

You are on Eating and Drinking (Food Court Restaurant). Skip to the next section.

Eating and Drinking (Food Court Restaurant)

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• Location and Service View
  • This area has a counter where food and drink can be ordered, a touchscreen ordering service, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available.
  • Menus are handheld, online, available on a touchscreen, displayed on the counter and pictorial.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups, two handled cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located at the rear of the restaurant.
  • There is step-free level access to the counter.
  • The height of the counter is 95cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens which may affect the ability of someone to lip read.
  • The height of the tray rail is 91cm.
  • The height of the touchscreen display ranges from 89cm to 135cm from the floor.
  • The touchscreen has the following accessibility aids: screen shrink.
  • When made accessible the height of the touchscreen display ranges from 89cm to 115cm from the floor.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a microwave available along to the left of the service counter.

You are on Exit (to Outdoor Seating). Skip to the next section.

Exit (to Outdoor Seating)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There are double manual doors at this exit.
• The doors open away from you.
• The width of the opening is 140cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.

You are on Seating Area (Food Court Outdoor Seating). Skip to the next section.

Seating Area (Food Court Outdoor Seating)

• The seating area is located between the food court restaurant and the adventure playground.
• The seating area is covered.
• The most accessible route to the seating area has manual doors.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in this area includes: chairs with armrests.
• Furniture available in this area includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• There is background noise in this area which varies depending on the time of day.

You are on Toilet with Adaptations (Food Court Restaurant - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Food Court Restaurant - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right as you enter the restaurant, within the standard male and female toilets.
  • The distance from Food Court Restaurant entrance is 10m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 90cm.
  • The door has a locking handle.
  • Internally the door has a medium visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 192cm (width) x 140cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 122cm (from the side of the toilet pan to the wall).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 93cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the right as you face the wash basin.
  • The wash basin grab rail has a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 94cm from the floor.
  • There is no emergency alarm.
  • There is a mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a pedal bin.
  • There is one coat hook.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.
  • There is a similar toilet with adaptations cubicle in the female toilet which offers a transfer space on the left.

You are on Standard Toilet Facilities (Food Court Restaurant). Skip to the next section.

Standard Toilet Facilities (Food Court Restaurant)

• The male and female standard toilet facilities were surveyed.
• The toilets are located to the right as you enter the restaurant.
• The distance from Food Court Restaurant entrance is 10m.
• The most accessible route has step-free level access.
• There is step-free level access into the toilets.
• There is pictorial signage on or near the door.
• Internally the door has a medium visual contrast.
• There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
• The wash basin has a sensor tap.
• Lighting levels were even at the time of the survey.
• There is a clearly marked step without handrails to access the urinals in the male toilet.

You are on Parent and Baby Room / Feeding Room (Food Court Restaurant). Skip to the next section.

Parent and Baby Room / Feeding Room (Food Court Restaurant)

• The room surveyed is located on the right beyond the first set of doors to the restaurant.
• The distance from Food Court Restaurant entrance is 5m.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 78cm.
• Internally the door has a medium visual contrast.
• The height of the baby change facility when in use is 84cm.
• There is a wash basin, a hand dryer and a paper towel dispenser in the room.
• The wash basin has a lever mixer tap.
• The room has a pedal bin.
• Seating available in the room includes: chairs with armrests.
• The walls and floor have a medium visual contrast.
• Lighting levels were even at the time of the survey.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

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