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The Clydeside Distillery

100 Stobcross Road, Kelvinhaugh, Glasgow, G3 8QQ

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Access Guide

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Introduction

Opening Times

  • Monday 10:00 - 17:00.
  • Tuesday 10:00 - 17:00.
  • Wednesday 10:00 - 17:00.
  • Thursday 10:00 - 17:00.
  • Friday 10:00 - 17:00.
  • Saturday 10:00 - 17:00.
  • Sunday 10:00 - 17:00.
  • Comments View
    • From September-June the last tour is at 16:00.
    • During July and August the last tour is at 16:30.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Exhibition Centre.
  • The nearest underground station is Kelvinhall.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the front right of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 370cm x 590cm (12ft 2in x 19ft 4in).
    • The nearest Blue Badge bay is 32m (34yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 36m (39yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is block paving.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (by revolving).
    • The width of the door opening is 140cm.

Outside Access (Accessible Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building, to the left of the main entrance.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 105cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 104cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • The desk/counter is 20m (21yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are not trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • Comments View
    • There is a further counter to the left of the tour entrance, shown in photograph 4.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are not trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 23/07/2021.
  • The hearing assistance system was not working at the time of testing.
  • This venue does play background music.
  • Music is played in the shop, café and tasting bar.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking (Café)

  • The following information is for the café.
  • The café is located to the left as you enter.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 15m (16yd 1ft) from the accessible entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 111cm (3ft 8in).
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is self service cold meals and various drinks.

Museum (Distillery Tour)

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are available.
  • The availability of touch tours depends on exhibition.
  • Video tours are available.
  • There is a hearing assistance system.
  • The hearing assistance system is a fixed loop.
  • Staff are not trained to use the hearing assistance system.
  • A deposit is not required for the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 23/07/2021.
  • The hearing assistance system was not working at the time of testing.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, contact a member of staff.
  • Comments View
    • There are guided and self guides areas of the tour.
    • Private tours are also available.

Lift (Tour Start)

  • There is a lift for public use.
  • The lift is located to the left beyond the tour starting point.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G, 1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 35m (38yd 10in) from the accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 94cm x 147cm (3ft 1in x 4ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Eating and Drinking (Tasting Bar and Blending Room)

  • The following information is for the bar.
  • The bar is located on the first floor, at the end of the distillery tour.
  • The bar does not serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 111cm (3ft 8in).
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Comments View
    • In the blending room the bar is 111cm high and the sideboard is 90cm high, shown in photographs 7 and 8.
    • The blending room is used in the Chocolate & Whisky tasting tour.

Lift (Tour End)

  • There is a lift for public use.
  • The lift is located on the first floor, opposite the tasting room.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1, G.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 10m (10yd 2ft) from the accessible entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 94cm x 131cm (3ft 1in x 4ft 4in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the accessible entrance.
    • This accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 91cm (2ft 12in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 190cm x 216cm (6ft 3in x 7ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 158cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 103cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 94cm (3ft 1in).
  • Comments View
    • There is a similar accessible toilet on the first floor, opposite the tasting bar, shown in photographs 7 to 10.
    • The first floor accessible toilet has dimensions of 174cm wide and 235cm deep and offers 150x150cm turning space in front of the toilet.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the right as you enter.
    • The male toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are good.
  • Comments View
    • There are further female and male toilets on the first floor opposite the tasting bar, as shown in photographs 5 to 12.

Additional Info

  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located to the rear of the building.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Comments View
    • There is a descriptive Deaf Script available which describes the tour, exhibits and video captions.

User Reviews