Access Guide
Opening Times
- The venue is open 24hrs.
- There is a night porter.
- Prior arrangement for late entry may be required as the intercom is not within easy reach.
- Breakfast is served between 07:00 and 09:00 and evening meals from 18:30 until 20:30.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Inverness.
- The nearest mainline station is Inverness.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Cathedral Park.
- The car park is located along to the left of the building.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 250cm x 500cm (8ft 2in x 16ft 5in).
- On street Blue Badge parking is located along to the left of the building.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are permanently held open.
- The door opening is 134cm (4ft 5in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 140cm (4ft 7in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading down into the building beneath the doors.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 140cm (4ft 7in).
- There are steps to access this area / service.
- The steps are located ahead as you enter.
- There is / are 1 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
Reception
- The reception desk is 6m (19ft 8in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- Lighting levels are bright.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are varied.
Room
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General Information
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- There are 82 rooms in total.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 3 room(s) which has / have accessible ensuite facilities.
- There is / are 0 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 3m (3yd 10in) from the lift.
- There is level access from an accessible entrance.
- This is by lift.
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Accessible Room
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- The room number or room name viewed was 210.
- The width of the door is 87cm.
- The height of the bed is 64cm.
- The measurement between the bed base and floor is 38cm (1ft 3in).
- Light switches are within 120cm from floor level.
- There is not a functional emergency alarm in the room.
- No emergency alarm is fitted in the room.
- An adjoining room is not available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 87cm (2ft 10in).
- The door opens outwards.
- The door weight is heavy.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 148cm x 190cm (4ft 10in x 6ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 95cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 42cm (1ft 5in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm in height.
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 71cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is a functional emergency alarm available in the ensuite.
- Disposal facilities are available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is twist/turn.
- The shower seat is flip-down.
- The flip down or fixed seat height is 47cm (1ft 7in).
- There are handrails available for the shower.
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Signage, colour contrast and lighting in accessible rooms
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- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is high.
- The colour contrast between the walls and floor is high.
- The colour contrast between the internal hotel room door and wall is low.
- The colour contrast between the external ensuite door and wall is low.
- Lighting levels are adjustable.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is low.
- The colour contrast between the walls and floor in the ensuite is high.
- The colour contrast between the dropdown rails and wall is low.
- The colour contrast between the grab rails and wall is low.
- Lighting levels are bright.
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Auxiliary Aids - General
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- Some rooms have no auxiliary aids for people with sensory impairments.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
- The number of accessible rooms with baths is 0.
- The number of accessible rooms with wheel in showers is 3.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are available.
Eating and Drinking
- The following information is for the bar.
- The bar does serve food.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is 5m (16ft 5in) from the main entrance.
- The distance between the floor and the lowest table is 51cm (1ft 8in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks and meals.
Level Change (Restaurant)
- There is a ramp or slope to access this service.
- The ramp or slope is located beneath the restaurant doors.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 140cm (4ft 7in).
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2-3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located round to the right then left before the restaurant.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3.
- The lift is 24m (26yd) from main entrance.
- The clear door width is 79cm (2ft 7in).
- The dimensions of the lift are 107cm x 210cm (3ft 6in x 6ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is Pictorial signage on or near the toilet door.
- The accessible toilet is 45m (49yd 8in) from the main entrance.
- The accessible toilet is located to the rear right of the building.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 80cm (2ft).
- The dimensions of the accessible toilet are 130cm x 170cm (4ft x 5ft).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm (2ft).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- It is not a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 48cm (18in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 127cm (4ft) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3").
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5").
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- Lighting levels are medium.
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Comments
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- The door has push to open automatic buttons.
- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 89cm (2ft 11in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the rear right of the building.
- The female toilets are 47m (51yd 15in) from the main entrance.
- Inside the venue, there is level access to the female toilet.
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Access to Standard Male Toilet(s)
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- The male toilets are located to the rear right of the building.
- The male toilets are 42m (45yd 3ft) from the main entrance.
- Inside the venue, there is level access to the male toilet.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.