Access Guide
Introduction
- Services / facilities within the building include tearooms, a gallery, gift shop, workshop, audio visual room, rooftop terrace and function rooms for hire.
Opening Times
- Monday 10:00 - 17:00.
- Tuesday 10:00 - 17:00.
- Wednesday 10:00 - 17:00.
- Thursday 10:00 - 17:00.
- Friday 10:00 - 17:00.
- Saturday 10:00 - 17:00.
- Sunday 10:00 - 17:00.
- Please click here for information on opening times.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Queen Street.
- The nearest underground station is Cowcaddens.
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Q Park Sauchiehall Street.
- The car park is located off Bath Street.
- There is a/are Blue Badge parking bay(s) available within the car park.
-
On Street Blue Badge Parking
View
- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 260cm x 700cm (8ft 6in x 22ft 12in).
- On street Blue Badge parking is located on Cambridge Street.
-
On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 260cm x 700cm (8ft 6in x 22ft 12in).
- Standard marked parking bays are located on West Campbell Street.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 116cm (3ft 10in).
- There is an intercom.
- The height of the intercom is 130cm (4ft 3in).
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 100cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 135cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
-
Ramp/Slope
View
- The ramp/slope is located leading up to and beyond the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The lighting levels at the ramp/slope are good.
Outside Access (Historic Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building, to the right.
- There is stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 118cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are easy to open.
- The width of the door opening is 86cm.
-
Ramp/Slope
View
- The ramp/slope is located to the right as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp/slope does not bypass the step(s).
-
Step(s)
View
- The step(s) is/are located in the doorway.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is not a/are not handrail(s) at the step(s).
Reception
- The desk/counter is 9m (9yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played in the tearooms and Salon De Luxe.
- The lighting levels are varied.
Eating and Drinking
- The following information is for the restaurant.
- The restaurant is located to the right as you enter.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 15m (16yd 1ft) from the main entrance.
- The standard height for tables is 70cm.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Level Change (Rear Tearooms)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the rear of the shop area.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 84cm (2ft 9in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located towards the rear of the tearooms.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
- The ramp/slope does bypass the step(s).
Level Change (Tearooms)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the right of the lift leading to the front tearooms.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Museum (Exhibition Gallery)
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are available.
- The availability of touch tours depends on exhibition.
- Video tours are available.
- Concessions are available.
-
Comments
View
- The ground floor touchscreen television display is 115cm to 180cm high.
- The first floor touchscreens are 131cm to 150cm high and offer optional detachable handheld listening equipment (120cm).
- The touchscreen table screens are 80-100cm high.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G, 1, 2, 3.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are good.
-
Other
View
- The area(s)/service(s) on the floors which are not accessible is/are the tearooms gallery level.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter, opposite reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are B, G, 1, 2, 3.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 9m (9yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 101cm x 140cm (3ft 4in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Lift (Gallery)
- There is a lift for public use.
- The lift is located to the rear left of the gallery.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 2.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 29m (31yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 95cm x 140cm (3ft 1in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Toilet with Adaptations (Basement)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the lift.
- This accessible toilet is located on the basement level, to the right from the lift.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 71cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, non-infectious waste and waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 91cm (2ft 12in).
Standard Toilet(s) (Basement)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located on the basement level.
- The female and male toilets are approximately 5m (5yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
-
Comments
View
- There is a further female toilet on the first floor, to the left from the lift opposite the Salon de Luxe, shown in photographs 7 and 8.
- There are unisex toilets on the second floor, to the right from the lift, shown in photographs 9 and 10.
Toilet with Adaptations (Second Floor)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the lift.
- This accessible toilet is located round to the right from the lift on the second floor, adjacent to the A.V. Theatre.
- There is not level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The width of the accessible toilet door is 78cm (2ft 7in).
- The door is easy to open.
- The dimensions of the accessible toilet are 168cm x 256cm (5ft 6in x 8ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 89cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm did not sound when tested.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, non-infectious waste and waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 88cm (2ft 11in).
Level Change (Second Floor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the doorway to the second floor audio visual room and accessible toilet.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 90cm (2ft 11in).
Entrance (Rooftop Terrace)
- This information is for the entrance located on the third floor, to the right from the lift.
-
Entrance
View
- There is step-free access at this entrance, via lift.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 92cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water cannot be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the rear lane.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.