You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include hotel accommodation, bar/restaurant, ten-pin bowling alleys, meeting facilities and a fitness suite.

You are on Opening Times. Skip to the next section.

Opening Times

• Reception is staffed 24 hours per day.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Glasgow Central.
• The nearest underground station is St Enoch.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is NCP Glasgow Central Station Car Park.
  • The car park is located off Midland Street.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 250cm x 700cm (8ft 2in x 22ft 12in).
  • On street Blue Badge parking is located on Robertson Street.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 250cm x 700cm (8ft 2in x 22ft 12in).
  • Standard marked parking bays are located on Robertson Street and Holm Street.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped or stepped access at this entrance.
  • The main door(s) open(s) by revolving.
  • The width of the door opening is 105cm.
• Ramp/Slope View
  • The ramp/slope is located to the right as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located leading up to the entrance.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • There is level access if coming from the left of the entrance.
  • The automatic revolving doors have a 'Slow' button to the right as you face the entrance.
  • The 'Slow' button is 100cm high.

You are on Outside Access (Accessible Main Entrance). Skip to the next section.

Outside Access (Accessible Main Entrance)

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• Entrance View
  • This information is for the entrance located to the left of the main entrance.
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The width of the door opening is 101cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • There is level access if approaching from the left.
  • There is ramped or stepped access if approaching from the right, as detailed in the Main Entrance section.

You are on Outside Access (Lower Ground Floor Entrance). Skip to the next section.

Outside Access (Lower Ground Floor Entrance)

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• Entrance View
  • This information is for the entrance located at the side of the building on Hope Street.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically (by revolving).
  • The width of the door opening is 115cm.
• Comments View
  • There is a button to the right of the door to make it revolve at a slower speed.
  • The 'slow' button is 90cm high.

You are on Outside Access (Lower Ground Floor Accessible Entrance). Skip to the next section.

Outside Access (Lower Ground Floor Accessible Entrance)

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• Entrance View
  • This information is for the entrance located at the side of the building on Hope Street.
  • There is step-free access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 111cm (3ft 8in).
  • There is an intercom.
  • The height of the intercom is 104cm (3ft 5in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The width of the door opening is 96cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • There is a card reader at a height of 86cm here.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 5m (5yd 1ft) from the accessible main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.

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• Comments View
  • There is a medium height self check-in desk available, shown in photograph 5.

You are on Level Change (Ground to Lower Ground Floor). Skip to the next section.

Level Change (Ground to Lower Ground Floor)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading between the ground and lower ground floor.
• There is/are 4 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are in the centre of the step(s).
• There is a lift to access this area/service.
• The lift does bypass the step(s).

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• Comments View
  • The separate entrances can also be used to bypass the steps.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played in public areas.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • The lower ground floor entrance can be used to access Vega bar directly via the rear lift to level 7, shown in photographs 11 and 12.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG, G, 1, 2, 3, 4, 5, 6, 7.
• Wall mounted information boards are not provided at lift landings.
• There are manual, single doors which may be difficult to open to access the lift lobby on the lower ground floor, on the first floor, on the second floor, on the third floor, on the fourth floor, on the fifth floor and on the sixth floor.
• The lift is approximately 10m (10yd 2ft) from the accessible main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 102cm x 147cm (3ft 4in x 4ft 10in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, 6, 7.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.

You are on Fitness Suite (Level 1). Skip to the next section.

Fitness Suite (Level 1)

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor, to the left from the lift.
  • The fitness suite is 20m (21yd 2ft) from the lift.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are single.
  • The door(s) may be difficult to open.
  • The opening is 87cm wide.
• Fitness Suite (General) View
  • A portable hearing assistance system is available for induction.
  • Staff are trained to use the portable hearing assistance system.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Comments View
  • The fitness suite is unstaffed.

You are on Level Change (Level 1). Skip to the next section.

Level Change (Level 1)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the first floor, leading to rooms and the fitness suite.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 84cm (2ft 9in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left of the ramp.
• There is/are 3 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 257 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 245 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 12 room(s) which has / have accessible ensuite facilities.
  • There is / are 10 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 60m (65yd 1ft) from the lift.
  • There is level access from an accessible entrance.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 533.
  • The width of the door is 87cm.
  • The height of the bed is 70cm.
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • An adjoining room is available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 87cm (2ft 10in).
  • The door opens by sliding.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The dimensions of the accessible ensuite are 185cm x 360cm (6ft 1in x 11ft 10in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 96cm (3ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 73cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm available in the ensuite.
  • Disposal facilities are not available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is fixed.
  • The shower control type is lever.
  • The shower seat is flip-down.
  • The flip-down or fixed seat height is 51cm (1ft 8in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is tactile signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is high.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is low.
  • The colour contrast between the external ensuite door and wall is low.
  • Lighting levels in the room are good.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is low.
  • The colour contrast between the walls and floor in the ensuite is high.
  • The colour contrast between the dropdown rails and wall is high.
  • The colour contrast between the grab rails and wall is high.
  • Lighting levels in the ensuite are good.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarm(s), vibrating pillow(s) and Teletext/subtitles.
  • Flashing fire alarms are available from reception.
  • Vibrating fire alarms are available from reception.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 12.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are available.
• Comments View
  • The beds are electronically height adjustable.
  • There is also a handheld shower head in the ensuite bathroom.
  • A standard room is shown in photographs 7 to 10.

You are on Level Change (Level 5). Skip to the next section.

Level Change (Level 5)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading up to the rooms corridor from the lift foyer.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.

You are on Eating and Drinking (Level 7). Skip to the next section.

Eating and Drinking (Level 7)

• The following information is for the restaurant/bar.
• The café/bar is located on level 7.
• The bar does serve food.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 10m (10yd 2ft) from the lift.
• The distance between the floor and the lowest table is 40cm (1ft 4in).
• The distance between the floor and the highest table is 110cm (3ft 7in).
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are available in Braille.
• Menus are available in large print.
• Picture menus are available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Level Change (Bowling Alleys - Level 7). Skip to the next section.

Level Change (Bowling Alleys - Level 7)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading up to the bowling alley on level 7.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 84cm (2ft 9in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading up to the bowling alley.
• There is/are 3 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Bowling Alleys - Level 7. Skip to the next section.

Bowling Alleys - Level 7

• The bowling alleys are located on level 7, to the right from the lift beyond the bar.
• There is ramped or stepped access from the bar area.
• Once inside there is level access to the lanes.
• There is ample room for a wheelchair user to manoeuvre.
• There are ball guide ramps available.
• There are lane bumpers available upon request.
• There is also a classic arcade table gaming area at the seating before the ramp.

You are on Accessible Toilet (Level 7). Skip to the next section.

Accessible Toilet (Level 7)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 60m (65yd 1ft) from the lift.
  • This accessible toilet is located on level 7 beyond the bar, to the right from the lift.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 180cm x 224cm (5ft 11in x 7ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 112cm (3ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are low to moderate.

You are on Standard Toilet(s) (Level 7). Skip to the next section.

Standard Toilet(s) (Level 7)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on level 7, to the right from the lift.
  • The shared toilet(s) is/are approximately 60m (65yd 1ft) from the lift.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels in the shared toilets are moderate to good.

You are on Parent and Baby Room (Level 7). Skip to the next section.

Parent and Baby Room (Level 7)

• There is a parent and baby room for public use.
• The parent and baby room is located on level 7, to the right from the lift.
• The parent and baby room is approximately 60m from the lift.
• There is step-free access to the parent and baby room, via lift.
• Staff do not need to be notified for use of the room.
• There is Braille and pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 90cm (2ft 11in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 84cm.
• The wash basin tap type is sensor.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are low to moderate.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.