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AH Mertons Opticians

Birchwood Shopping Centre, Birchwood, Warrington, WA3 7PG

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Access Guide

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Introduction

  • Comments View
    • The venue is located within Birchwood Shopping Centre.
    • For access details for the shopping centre, please refer to the separate guide.

Location

  • The venue is located within Birchwood Shopping Centre.
  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Birchwood.

COVID-19 Information

  • The information in this section was taken in February 2021.
  • There are external queuing points.
  • The external queuing points are clearly marked/signed.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • Toilets are not available.
  • The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:30.
  • Saturday 09:00 - 17:30.
  • Sunday Closed.

Parking

  • For parking details please refer to the separate shopping centre guide.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located within Birchwood Shopping Centre.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
  • Comments View
    • The width of the entrance is 200cm.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Consulting Room 1

  • This room is 6m from the main entrance.
  • There is not enough room for a wheelchair user to manoeuvre in this room.
  • This room is used for instructing patients how to insert contact lenses.

Consulting Room 2

  • This room is 12m from the main entrance.
  • There is not enough space for a wheelchair to manoeuvre in this room.
  • All eye examinations are done in this room.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • There are accessible toilet facilities within Birchwood Shopping Centre.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.