You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Irlam.

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a covered garden centre (Blue Skies), a food hall, a children's play area, Jurassic Golf, pet shop and grooming parlour, various eateries, Hotter, Joules, Edinburgh Woollen Mill and Radley.
• Services / facilities within the grounds include a lake and lakeside walk.
• Related link Pets Place.
• Https://www.accessable.co.uk/warrington-borough-council/access-guides/pets-place

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• Comments View
  • Bents have 40 community allotments close to the venue.
  • Some of these allotments have been donated to local schools and to Shoulder to Soldier, a local charity.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front and to the right of the venue.
  • The car park type is open air/surface.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
  • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 100m (109yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac and block paving.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 216cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 182cm.
• Comments View
  • There is a third entrance with no doors.
  • The width of this opening is 162cm.

You are on Outside Access (Side Entrances). Skip to the next section.

Outside Access (Side Entrances)

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• Entrance View
  • This information is for the entrance located at the side of the venue.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 129cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • There are six similar entrances at the right side of the venue.
  • These entrances lead into various departments within the main venue.

You are on Reception (Customer Services). Skip to the next section.

Reception (Customer Services)

• The desk/counter is 11m (12yd 1in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • There are a limited number of wheelchairs available for use whilst visiting the venue.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Eating and Drinking (The Fresh Approach Restaurant). Skip to the next section.

Eating and Drinking (The Fresh Approach Restaurant)

• The following information is for the restaurant.
• The restaurant is located opposite the main entrance.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 15m (16yd 1ft) from the main entrance.
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There is a slight ramp leading to further seating.
  • The ramp is 86cm wide.
  • There are medium and deep height steps throughout this area leading to further seating.
  • Some of the steps have handrails and some do not.
  • Some of the steps are clearly marked and some are not.
  • There is further seating outside in the lakeside eating area.
  • There are chairs with armrests in this area.
  • There is free access between the Fresh Approach Restaurant and Caffe nel Verde.
  • Last orders is 30 minutes before the store closing.

You are on Eating and Drinking (Caffé nel Verde). Skip to the next section.

Eating and Drinking (Caffé nel Verde)

• The following information is for the café.
• The café is located in the centre of the venue.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• All tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 45m (49yd 8in) from the main entrance.
• The distance between the floor and the lowest table is 71cm (2ft 4in).
• The distance between the floor and the highest table is 102cm (3ft 4in).
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There are two counters in this area.
  • There are shallow steps with no handrails leading to further seating.
  • These steps are not clearly marked.
  • There are two similar exit doors leading to the outdoor lakeside eating area.
  • These doors are double and heavy.
  • The doors are 193cm wide.
  • The doors open away from you (push).
  • There is a shallow step without handrails immediately beyond the entrance.
  • The step is clearly marked.

You are on Eating and Drinking (Tapas at Bents). Skip to the next section.

Eating and Drinking (Tapas at Bents)

• The following information is for the restaurant.
• The restaurant is located within the food hall to the right of the venue.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 75m (82yd 1in) from the main entrance.
• The distance between the floor and the lowest table is 68cm (2ft 3in).
• The distance between the floor and the highest table is 104cm (3ft 5in).
• The standard height for tables is 68cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is Tapas.

You are on Entrance (Jurassic Cove Café and Adventure Golf). Skip to the next section.

Entrance (Jurassic Cove Café and Adventure Golf)

• This information is for the entrance located at the rear of the venue.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm.
• Comments View
  • The second door is within the Jurassic Cove Café and leads to Jurassic Cove Golf.

You are on Eating and Drinking (Jurassic Cove Café and Gift Shop). Skip to the next section.

Eating and Drinking (Jurassic Cove Café and Gift Shop)

• The café is located at the rear of the venue.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 1m (3ft 3in) from the Jurassic Cove Café and Gift Shop entrance.
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is cold snacks.

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• Comments View
  • The highest function on the self serve slush machine is 140cm.
  • The lowest function is 87cm.
  • There is further seating outside the venue.
  • Payment for Jurassic Golf is made at the café counter.

You are on Jurassic Cove Adventure Golf. Skip to the next section.

Jurassic Cove Adventure Golf

• This area is located at the rear of the venue.
• The area is approximately 150m from the main entrance.
• There are paths within the area that are wide enough for wheelchair users, however the golf area itself is not conducive to wheelchair users.

You are on Adventure Play Area. Skip to the next section.

Adventure Play Area

• This area is located at the rear of the venue and is approximately 60m from the main entrance.
• The gate to this area is single and heavy.
• The gate opens towards you (pull).
• The gate is 112cm wide.
• The surface in this area is soft rubber and wood chips.
• There are various climbing frames and swings available.

You are on Level Change (Children's Play Area). Skip to the next section.

Level Change (Children's Play Area)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading from the children's play area to Caffé nel Verde.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 106cm (3ft 6in).

You are on Level Change (Lakeside). Skip to the next section.

Level Change (Lakeside)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading from the lakeside walk to Caffé nel Verde.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 104cm (3ft 5in).

You are on Outdoor Garden Centre. Skip to the next section.

Outdoor Garden Centre

• This area is approximately 80m from the main entrance.
• The paths in this area are block paving.
• All of the paths are wide enough for wheelchair users.

You are on Covered Garden Centre (Open Skies). Skip to the next section.

Covered Garden Centre (Open Skies)

• The information desk in this area is approximately 60m from the main entrance.
• There is a step in front of the desk.
• The step is 10cm high.
• The step is clearly marked.

You are on Toilet with Adaptations (Checkouts). Skip to the next section.

Toilet with Adaptations (Checkouts)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 45m (49yd 8in) from the main entrance.
  • This accessible toilet is located at the rear of the checkouts, to the far left of the venue.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste, sanitary and open waste paper bin disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 125cm (4ft 1in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 150cm (4ft 11in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 119cm (3ft 11in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Toilet with Adaptations (Children's Boutique). Skip to the next section.

Toilet with Adaptations (Children's Boutique)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 100m (109yd 1ft) from the main entrance.
  • This accessible toilet is located in the children's boutique to the far right of the venue.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 93cm (3ft 1in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 154cm x 213cm (5ft 1in x 6ft 12in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste, sanitary and clinical waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft).
• Comments View
  • The accessible toilet is 10m from the children's boutique entrance.

You are on Toilet with Adaptations (Restaurant Area). Skip to the next section.

Toilet with Adaptations (Restaurant Area)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 60m (65yd 1ft) from the main entrance.
  • This accessible toilet is located to the rear of the Fresh Approach Restaurant and Caffé nel Verde.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 147cm x 296cm (4ft 10in x 9ft 9in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 92cm (3ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste and sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 113cm (3ft 8in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s) (Restaurant Area). Skip to the next section.

Standard Toilet(s) (Restaurant Area)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the rear of the Fresh Approach Restaurant and Caffé nel Verde.
  • The female and male toilets are approximately 60m (65yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Comments View
  • There is also standard female and male toilets in the checkout area, and a standard shared toilet in the children's boutique.

You are on Parent and Baby Room (Restaurant Area). Skip to the next section.

Parent and Baby Room (Restaurant Area)

• There is a parent and baby room for public use.
• The parent and baby room is located to the rear of the Fresh Approach Restaurant and Caffé nel Verde.
• The parent and baby room is approximately 60m from the main entrance.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 103cm (3ft 5in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 86cm.
• The wash basin tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grassed areas outside the venue.