Access Guide

Search Access Guide

Opening Times (Ticket Office)

Monday 06:10 - 22:00.
Tuesday 06:10 - 22:00.
Wednesday 06:10 - 22:00.
Thursday 06:10 - 22:00.
Friday 06:10 - 22:00.
Saturday 06:10 - 22:00.
Sunday 08:10 - 22:00.

Location

There is a bus stop within 150m (164yds) of the venue.

Parking

Photos

The venue does have its own car park.

Venue Car Park View
- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
- The nearest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
Drop-off Point View
- There is not a designated drop off point.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the building.
There is not level access into the venue.
The main door(s) open(s) automatically (away from you).
The door(s) is / are double.
The width of the door opening is 170cm (5ft 7in).

Comments View
- There is a night entrance to the left of the main entrance that gives direct access to platform 1.

Level Change (Main Entrance)

There is a ramp/slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp/slope is permanent.
There is not a level landing at the top of the ramp/slope.
The ramp does not have handrails.

Counter (Ticket Desk)

The counter is 5m (5yd 1ft) from the main entrance.
There is level access to the counter from the entrance.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
There is a hearing assistance system.
The type of system is a fixed loop.
The height of the counter is low (76cm or below).
Staff are trained to use the system.
Lighting levels are medium.

Inside Access

There is level access to the service(s).
This venue does not play background music.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are medium.

Comments View
- Fixed seating with armrests on both sides is available in the ticket office.

Train Station

There are generally 2 member(s) of staff on duty.
The station is staffed.
There is not an office to obtain help.
The station is not staffed between 22:00 - 6:10.
There is a ticket office.
The ticket office is located ahead as you enter the main entrance.
The ticket office is 5m (5yd 1ft) from the main entrance.
The train companies that operate within this station include:.
There is a taxi rank at the station.
The taxi rank is located to the right as you face the building.
The taxi rank is 10m (10yd 2ft) from the main entrance.
There are 2 platform(s) in the station.
The platform(s) which has/have level access is / are 1.
The platform(s) accessed by lift is / are 2.

Additional Station Information View
- Announcements on platforms are audio and visual.
- Wider ticket barriers are not available to access platforms.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are located on the main station concourse.
- There is not a wheelchair available to borrow.

Level Change (Footbridge)

There is a/are step(s) to access this area/service.
The step(s) is/are located on platform 1 and 2.
There is/are 15+ step(s) to the area/service.
There is tactile paving at the top and bottom of the steps.
The step(s) is/are clearly marked.
The step(s) is/are medium height (11cm - 17cm).
There is a/are handrail(s) at the step(s).
The handrail(s) is/are on both sides.
There is a lift to access this area/service.
The lift does bypass the step(s).

Lift (Footbridge)

There is a lift for public use.
The lift is located to the right as you exit the ticket office on platform 1.
The lift is a standard lift.
The floors which are accessible by this lift are platform and footbridge.
The lift is approximately 14m (15yd 11in) from the main entrance.
Staff do not need to be notified for use of the lift.
The clear door width is 109cm (3ft 7in).
The dimensions of the lift are 155cm x 180cm (5ft 1in x 5ft 11in).
There are separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within 90cm - 120cm from the floor.
The lift does not have Braille markings.
The lift does have tactile markings.
The lighting level in the lift is medium.

Accessible Toilet

There are accessible toilet facilities within this venue.

Location and Access View
- The toilet is for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
- The accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the ticket office.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The door is light.
- The dimensions of the accessible toilet are 170cm x 200cm (5ft 7in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 120cm (3ft 11in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilet facilities are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilet facilities that were surveyed are located to the right as you enter.
- The female and male toilets are approximately 18m (19yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.