You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include 10 consultation rooms.
• Services / facilities within the grounds include Tims and Parker Pharmacy.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Birchwood.
• There is not a tram stop within 150m (164yds) of the venue.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front and side of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 290cm x 480cm (9ft 6in x 15ft 9in).
  • The nearest Blue Badge bay is 14m (15yd 11in) from the main entrance.
  • The furthest Blue Badge bay is 28m (30yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 110cm (3ft 7in).
  • There is not an intercom.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are single width.
  • The width of the door opening is 105cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are single width.
  • The width of the door opening is 66cm.
• Ramp/Slope View
  • The ramp/slope is located on the footpath leading to the entrance.
  • The gradient of the ramp/slope is slight.
• Comments View
  • The second door is 5m beyond the main entrance.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 9m (9yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• There is a touch screen.
• The touch screen is not at a suitable height for a wheelchair user.

Collapse all Expand all

• Comments View
  • There is a portable hearing loop available for patients to take into the consultation rooms if required.
  • The height of the touch screen is 140cm (4ft 5in) to the top of the screen.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in the waiting area.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are bright.

Collapse all Expand all

• Comments View
  • The consultation rooms surveyed were rooms 8 and 10.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right hand corner of the venue.
• The lift is a platform lift.
• The floors which are accessible by this lift are G-1.
• The platform lift accesses a small level change.
• The lift is approximately 18m (19yd 2ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 120cm x 150cm (3ft 11in x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

Collapse all Expand all

• Comments View
  • There is a single to door to access the lift area.
  • The door width is 85cm (2ft 8in).
  • The door opens away from you (push).
  • The door is 16m from the main entrance.
  • The lift is 2m beyond the single door.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 17m (18yd 1ft) from the main entrance.
  • The accessible toilet is located in the reception area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 97cm (3ft 2in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 149cm x 213cm (4ft 11in x 6ft 12in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet cubicle.
  • The height of the baby change table once extended is 97cm (3ft 2in).

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the ground floor.
  • The shared toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels are bright.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located off the first floor corridor.
  • The shared toilet(s) is/are approximately 9m (9yd 2ft) from the lift.
  • Inside the venue, there is level access to the shared toilet(s).
  • This is by lift.
  • Lighting levels are bright.
• Comments View
  • When exiting the lift on the first floor there are 2 doors to access the toilets.
  • The first door is 2m from lift.
  • The door is single.
  • The door width is 88cm (2ft 9in).
  • The second door is 5m from the lift.
  • The door width is 88cm (2ft 9in).
  • Both doors are heavy and open towards you (pull).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Home visits / services are not available.