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Grappenhall Heys Walled Gardens

Witherwin Avenue, Grappenhall Heys, Warrington, WA4 3DS

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Access Guide

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Introduction

Opening Times

  • Monday Closed.
  • Tuesday 13:00 - 16:00.
  • Wednesday 13:00 - 16:00.
  • Thursday 13:00 - 16:00.
  • Friday 09:00 - 16:00.
  • Saturday 10:00 - 17:00.
  • Sunday 10:00 - 17:00.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Warrington Bank Quay.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the rear of the venue.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are loose chippings.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Witherwin Avenue Entrance)

  • Entrance View
    • This information is for the entrance located in Witherwin Avenue.
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 140cm.

Outside Access (Car Park Entrance)

  • Entrance View
    • This information is for the entrance located in the car park.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 100cm.
  • Ramp/Slope View
    • The ramp/slope is located on the pathway leading to the entrance.
    • The gradient of the ramp/slope is slight.

Outside Access (Fountain Room Café)

  • Entrance View
    • This information is for the entrance located at the front of the café.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 75cm.
  • Ramp/Slope View
    • The ramp/slope is located on the pathway leading to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope does not bypass the step(s).

Reception (Office)

  • The desk/counter is 3m (3yd 10in) from the office entrance door.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • Comments View
    • The reception office is the right before you enter the car park entrance to the walled garden.
    • The door opens away from you and measures 110cm wide.
    • There is an 8cm step in the doorway.
    • The step is not clearly marked.
    • The office is manned whilst the venue is open.

Inside Access (Fountain Room Café)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking (Fountain Room Café)

  • The following information is for the café.
  • The café is located in the kitchen garden.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the café entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 108cm (3ft 7in).
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Parks and Gardens

  • The park or garden does have footpaths.
  • The path(s) has a / have concrete and gravel surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are slight slopes on the paths.
  • There are bench seats situated along the paths for people to rest.
  • Comments View
    • There are 2 entrances into the Kitchen Garden.
    • There is a easy sloped entrance which has a set of gates that are held open and are 170cm wide as shown in photograph 9.
    • The second entrance gates are held open and has a width of 230cm.
    • This entrance has 3 medium steps without handrails as shown in photograph 10.

Accessible Toilet (Car Park)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 1m (3ft 3in) from the car park entrance.
    • This accessible toilet is located to the left of the entrance before you enter the walled garden.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 165cm x 240cm (5ft 5in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 65cm.
    • The lateral transfer space on the right is 65cm.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Level Change (Car Park Accessible Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the accessible toilet entrance.
  • The ramp/slope gradient is slight.

Standard Toilet(s) (Car Park)

Level Change (Car Park Standard Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the pathway leading to the facility.
  • The ramp/slope gradient is slight.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the toilet entrance.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • The ramp/slope does not bypass the step(s).

Accessible Toilet (Fountain Room Café)

  • Accessible toilet facilities are available.
  • The accessible toilet cubicle was being used for storage at the time of the survey.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 9m (9yd 2ft) from the café entrance.
    • The accessible toilet is located at the rear of the venue.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 155cm x 238cm (5ft 1in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 73cm (2ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, general domestic waste and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There is a wheelchair for public use stored within the accessible toilet.

Standard Toilet(s) (Fountain Room Café)

Additional Info

  • A bowl of water can be provided for an assistance dog.