Access Guide
Introduction
- Services / facilities within the building include a café, accessible and standard toilets.
- Services / facilities within the grounds include garden walks and Grappenhall Heys Wood.
- Related link Grappenhall Heys Wood.
- Https://www.accessable.co.uk/warrington-borough-council/access-guides/grappenhall-heys-wood
Opening Times
- Monday Closed.
- Tuesday 13:00 - 16:00.
- Wednesday 13:00 - 16:00.
- Thursday 13:00 - 16:00.
- Friday 09:00 - 16:00.
- Saturday 10:00 - 17:00.
- Sunday 10:00 - 17:00.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Warrington Bank Quay.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the rear of the venue.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are loose chippings.
- The car park surface is loose chippings.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Witherwin Avenue Entrance)
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Entrance
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- This information is for the entrance located in Witherwin Avenue.
- There is step-free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 140cm.
Outside Access (Car Park Entrance)
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Entrance
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- This information is for the entrance located in the car park.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 100cm.
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Ramp/Slope
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- The ramp/slope is located on the pathway leading to the entrance.
- The gradient of the ramp/slope is slight.
Outside Access (Fountain Room Café)
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Entrance
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- This information is for the entrance located at the front of the café.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 75cm.
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Ramp/Slope
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- The ramp/slope is located on the pathway leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope does not bypass the step(s).
Reception (Office)
- The desk/counter is 3m (3yd 10in) from the office entrance door.
- There is not level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
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Comments
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- The reception office is the right before you enter the car park entrance to the walled garden.
- The door opens away from you and measures 110cm wide.
- There is an 8cm step in the doorway.
- The step is not clearly marked.
- The office is manned whilst the venue is open.
Inside Access (Fountain Room Café)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Eating and Drinking (Fountain Room Café)
- The following information is for the café.
- The café is located in the kitchen garden.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the café entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 108cm (3ft 7in).
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Parks and Gardens
- The park or garden does have footpaths.
- The path(s) has a / have concrete and gravel surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are slight slopes on the paths.
- There are bench seats situated along the paths for people to rest.
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Comments
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- There are 2 entrances into the Kitchen Garden.
- There is a easy sloped entrance which has a set of gates that are held open and are 170cm wide as shown in photograph 9.
- The second entrance gates are held open and has a width of 230cm.
- This entrance has 3 medium steps without handrails as shown in photograph 10.
Toilet with Adaptations (Car Park)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 1m (3ft 3in) from the car park entrance.
- This accessible toilet is located to the left of the entrance before you enter the walled garden.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 165cm x 240cm (5ft 5in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 65cm.
- The lateral transfer space on the right is 65cm.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Level Change (Car Park Accessible Toilet)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the accessible toilet entrance.
- The ramp/slope gradient is slight.
Standard Toilet(s) (Car Park)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the left of the car park entrance to the walled garden.
- The shared toilet(s) is/are approximately 2m (2yd 7in) from the car park entrance.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels are bright.
Level Change (Car Park Standard Toilet)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the pathway leading to the facility.
- The ramp/slope gradient is slight.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the toilet entrance.
- There is/are 1 step(s) to the area/service.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- The ramp/slope does not bypass the step(s).
Toilet with Adaptations (Fountain Room Café)
- Accessible toilet facilities are available.
- The accessible toilet cubicle was being used for storage at the time of the survey.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the café entrance.
- The accessible toilet is located at the rear of the venue.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 155cm x 238cm (5ft 1in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 73cm (2ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin, general domestic waste and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There is a wheelchair for public use stored within the accessible toilet.
Standard Toilet(s) (Fountain Room Café)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of the café.
- The female and male toilets are approximately 9m (9yd 2ft) from the café entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the standard female toilets.
- The height of the baby change table once extended is 100cm (3ft 3in).
Additional Info
- A bowl of water can be provided for an assistance dog.