- Services / facilities within the building include a children's service centre, children's learning disabilities service and adult support.
- Services / facilities within the grounds include a neighbouring Peace Centre group, accommodation and youth club.
- Related link Tim Parry Jonathon Ball Peace Foundation.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Warrington Bank Quay.
- The information in this section was taken in January 2021.
- There are separate doors for entering and exiting.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- Hand sanitisers are available inside the venue.
- There is a mixture of free-standing, hand hell and wall mounted hand sanitisers throughout the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- There is a protective screen at the reception.
- Toilets are available.
- The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
- For more information about the measures in place for Covid-19 please click here (new tab) .
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
- The venue does have its own car park.
Venue Car Park
- Parking is free for all users.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 420cm x 485cm (13ft 9in x 15ft 11in).
- The nearest Blue Badge bay is 7m (7yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 12m (13yd 4in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
- The NSPCC Service Centre car park is located through the neighbouring Peace Centre car park.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- The height of the bell/buzzer is 120cm (3ft 11in).
- The main door(s) open(s) automatically (away from you).
- The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The door(s) is/are single width.
- The width of the door opening is 98cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 116cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The second door requires entry via intercom.
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
- Accessible toilet facilities are available.
Location and Access
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 11m (12yd 1in) from the main entrance.
- This accessible toilet is located to the left as you enter.
- There is level access to this accessible toilet.
Features and Dimensions
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 146cm x 204cm (4ft 9in x 6ft 8in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
Position of Fixtures
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 128cm (4ft 2in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 82cm (2ft 8in).
Colour Contrast and Lighting
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
- There is 54cm wide space to the left as you face the toilet.
- The facility also serves as the standard toilet.
Availability and Location of Standard Toilets
- Standard toilet facilities are not available.
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located at the side of the car park.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are available.