Access Guide

Search Access Guide

Introduction

Services / facilities within the grounds include Starbucks.

Location

There is not a bus stop within 150m (164yds) of the venue.
The nearest National Rail station is Birchwood.

COVID-19 Information

The information in this section was taken in February 2021.
There is a member of staff available at the entrance.
There is hand sanitiser available at the entrance.
The hand sanitisers are hand held.
Hand sanitisers are available inside the venue.
There is a limited number of people allowed inside.
There is a one-way system throughout.
The one-way system is clearly marked/signed.
There is clear signage inside to help with social distancing.
There are protective clear screens located at desks/counters.
Toilets are available.
The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
For more information on the 'We're Good to Go' Industry Standard please click here.
For more information about the measures in place for Covid-19 please click here (new tab) .

Opening Times

The venue is open 24hrs.

Parking

The venue does have its own car park.
Parking is free for all users.

Venue Car Park View
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 350cm x 600cm (11ft 6in x 19ft 8in).
- The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
On Street Parking and Drop-off Details. View
- There is not a designated drop off point.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the building.
There is not level access into the venue.
The main door(s) open(s) automatically.
The door(s) is / are single.
The width of the door opening is 90cm (2ft 11in).

Level Change (Main Entrance)

There is a ramp/slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp/slope is easy.
The ramp/slope is permanent.
There is not a level landing at the top of the ramp/slope.
The ramp does not have handrails.

Counter

The counter is 10m (10yd 2ft) from the main entrance.
There is level access to the counter from the entrance.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
There is not a lowered section.
The height of the counter is high (110cm+).
There is not a hearing assistance system.
Lighting levels are bright.

Inside Access

Photos

There is level access to the service(s).
This venue does not play background music.
Motorised scooters are allowed in public parts of the venue.
The lighting levels are bright.

Eating and Drinking

The following information is for the cafe.
The cafe is located to the right as you enter.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the counter.
All tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is approximately 2m (2yd 7in) from the entrance.
The standard height for tables is 116cm.
There is ample room for a wheelchair user to manoeuvre.
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is available.
Drinking straws are available.
Menus are wall only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.

Accessible Toilet

There are accessible toilet facilities within this venue.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- This accessible toilet is approximately 13m (14yd 8in) from the main entrance.
- The accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 78cm (2ft 7in).
- The door is heavy.
- The dimensions of the accessible toilet are 153cm x 210cm (5ft x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 88cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.