You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is free for Blue Badge holders.

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• Venue Car Park View
  • The car park is located at the side of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
  • The nearest Blue Badge bay is 57m (62yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 70m (76yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• On Street Parking and Drop-off Details. View
  • There is a designated drop off point.
  • The drop off point is located near the car park access point.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically (away from you).
• The door(s) is / are double.
• The width of the door opening is 166cm (5ft 5in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 12 step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Counter (Ticket Office). Skip to the next section.

Counter (Ticket Office)

• The counter is 10m (10yd 2ft) from the main entrance.
• There is level access to the counter from the entrance.
• There is a touchscreen.
• The touch screen is at a suitable height for a wheelchair user.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• There is a lowered section.
• The height of the counter is medium height (77cm - 109cm).
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• Lighting levels are bright.

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• Opening Times View
  • Monday 06:00 - 20:45.
  • Tuesday 06:00 - 20:45.
  • Wednesday 06:00 - 20:45.
  • Thursday 06:00 - 20:45.
  • Friday 06:00 - 20:45.
  • Saturday 06:00 - 20:45.
  • Sunday 08:15 - 20:40.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

You are on Level Change (Platform 1). Skip to the next section.

Level Change (Platform 1)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the subway.
• There is/are to the left as you enter the subway from the ticket office step(s) to the area/service.
• The lighting levels at the step(s) are bright.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Lift (Platform 1). Skip to the next section.

Lift (Platform 1)

• There is a lift for public use.
• The lift is located to the right as you enter the subway from the ticket office.
• The lift is a standard lift.
• The floors which are accessible by this lift are subway - platform 1.
• The lift is approximately 30m (32yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Level Change (Platform 2). Skip to the next section.

Level Change (Platform 2)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the far left of the subway as you enter from the ticket office.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are bright.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Lift (Platform 2). Skip to the next section.

Lift (Platform 2)

• There is a lift for public use.
• The lift is located to the far right of the subway as you enter from the ticket office.
• The lift is a standard lift.
• The floors which are accessible by this lift are subway - platform 2.
• The lift is approximately 50m (54yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 3 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• The station is not staffed between 23.40 and 05.45.
• The office to obtain help is 17m (18yd 1ft) from the platform 1 lift.
• This office is located on platform 1, to the left as you exit the lift.
• There is a ticket office.
• The ticket office is located to the left as you enter the main entrance.
• The ticket office is 10m (10yd 2ft) from the main entrance.
• The train companies that operate within this station include:.
• Please click here for access information for Northern Rail.
• Please click here for access information for East Midlands.
• Please click here for access information for TransPennine Express.
• There is a taxi rank at the station.
• The taxi rank is located opposite the main entrance.
• The taxi rank is 25m (27yd 1ft) from the main entrance.
• Shops and services within the station include a newsagents and coffee shop.
• All key concourse shops and services have level access.
• There are 2 platform(s) in the station.
• The platform(s) accessed by lift is / are 1 and 2.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1 and 2.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are not available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1 and 2.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 1.
  • Accessible toilets are not located on the main station concourse.
  • There is a wheelchair available to borrow.
  • To borrow a wheelchair, ask a member of staff or book in advance.

You are on Accessible Toilet (Platform 1). Skip to the next section.

Accessible Toilet (Platform 1)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 24m (26yd 9in) from the platform 1 lift.
  • This accessible toilet is located on plaform 1, next to the help desk.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 300cm x 255cm (9ft 10in x 8ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 220cm (7ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are clinical waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 102cm (3ft 4in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 102cm (3ft 4in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Standard Toilet(s) (Platform 1). Skip to the next section.

Standard Toilet(s) (Platform 1)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on platform 1.
  • The female and male toilets are approximately 25m (27yd 1ft) from the platform 1 lift.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.