Access Guide
COVID-19 Information
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
-
Venue Car Park
View
- The car park is located at the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
- The nearest Blue Badge bay is 57m (62yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 70m (76yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
On Street Parking and Drop-off Details.
View
- There is a designated drop off point.
- The drop off point is located near the car park access point.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically (away from you).
- The door(s) is / are double.
- The width of the door opening is 166cm (5ft 5in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 12 step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Counter (Ticket Office)
- The counter is 10m (10yd 2ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is a touchscreen.
- The touch screen is at a suitable height for a wheelchair user.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section.
- The height of the counter is medium height (77cm - 109cm).
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- Lighting levels are bright.
-
Opening Times
View
- Monday 06:00 - 20:45.
- Tuesday 06:00 - 20:45.
- Wednesday 06:00 - 20:45.
- Thursday 06:00 - 20:45.
- Friday 06:00 - 20:45.
- Saturday 06:00 - 20:45.
- Sunday 08:15 - 20:40.
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Level Change (Platform 1)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on the subway.
- There is/are to the left as you enter the subway from the ticket office step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Lift (Platform 1)
- There is a lift for public use.
- The lift is located to the right as you enter the subway from the ticket office.
- The lift is a standard lift.
- The floors which are accessible by this lift are subway - platform 1.
- The lift is approximately 30m (32yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Level Change (Platform 2)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the far left of the subway as you enter from the ticket office.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Lift (Platform 2)
- There is a lift for public use.
- The lift is located to the far right of the subway as you enter from the ticket office.
- The lift is a standard lift.
- The floors which are accessible by this lift are subway - platform 2.
- The lift is approximately 50m (54yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Train Station
- There are generally 3 member(s) of staff on duty.
- The station is staffed.
- There is an office to obtain help.
- The station is not staffed between 23.40 and 05.45.
- The office to obtain help is 17m (18yd 1ft) from the platform 1 lift.
- This office is located on platform 1, to the left as you exit the lift.
- There is a ticket office.
- The ticket office is located to the left as you enter the main entrance.
- The ticket office is 10m (10yd 2ft) from the main entrance.
- The train companies that operate within this station include:.
- Please click here for access information for Northern Rail.
- Please click here for access information for East Midlands.
- Please click here for access information for TransPennine Express.
- There is a taxi rank at the station.
- The taxi rank is located opposite the main entrance.
- The taxi rank is 25m (27yd 1ft) from the main entrance.
- Shops and services within the station include a newsagents and coffee shop.
- All key concourse shops and services have level access.
- There are 2 platform(s) in the station.
- The platform(s) accessed by lift is / are 1 and 2.
- The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1 and 2.
-
Additional Station Information
View
- Announcements on platforms are audio and visual.
- Wider ticket barriers are not available to access platforms.
- Platforms which have tactile markings at the platform edge are 1 and 2.
- Accessible toilets are located on the platform(s).
- Accessible toilets are located on platform(s) 1.
- Accessible toilets are not located on the main station concourse.
- There is a wheelchair available to borrow.
- To borrow a wheelchair, ask a member of staff or book in advance.
Accessible Toilet (Platform 1)
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 24m (26yd 9in) from the platform 1 lift.
- This accessible toilet is located on plaform 1, next to the help desk.
- There is level access to this accessible toilet.
- This is by lift.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 300cm x 255cm (9ft 10in x 8ft 4in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 220cm (7ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 102cm (3ft 4in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 92cm (3ft).
Standard Toilet(s) (Platform 1)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located on platform 1.
- The female and male toilets are approximately 25m (27yd 1ft) from the platform 1 lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.