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Warwick Arts Centre - Benugo

University of Warwick, Coventry, West Midlands, CV4 7AL

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include: audio on request, Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include ceiling track hoists and wheelchairs.
  • To obtain mobility aids please contact the ticketing and information counter.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.
  • Comments View
    • WAC offer up to 2 essential companion tickets free of charge to anyone with accessibility requirements.

Summary

On Street Parking

  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Health Centre Road.
  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 490cm x 600cm (16ft 1in x 19ft 8in).
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Free parking for Blue Badge holders is for 12 hours only.

Approach (Main Entrance)

  • Approach View
    • The surface of the approach is block paving.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient and has no handrails.
    • There is a level landing at the top of the ramp/slope.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • There is a/are step(s) on the approach.
    • There is/are 9 clearly marked step(s), with handrails on both sides.
    • The step(s) has/have tactile paving at the top and bottom.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The depth of the steps are 30cm.
  • Comments View
    • The steps lead down from the bus stops.
    • There is level access to the main entrance unless you are approaching the entrance from the bus stops.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'WARWICK ARTS CENTRE'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the opening is 204cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the opening is 204cm.
  • Comments View
    • There are manual doors to the left of the automatic doors.
    • The manual doors open towards you (pull), are heavy and have an opening width of 204cm (photograph 4).

Approach (Senate House Entrance)

  • Approach View
    • The surface of the approach is block paving.
    • There is step-free access on the approach.

Outside Access (Senate House Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building, behind Senate House.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Welcome to Warwick Arts Centre'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 105cm from floor level.
    • The door(s) is/are double width.
    • The width of the opening is 227cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 110cm from floor level.
    • The door(s) is/are double width.
    • The width of the opening is 213cm.

Outside Access (Side Entrance)

  • Entrance View
    • This information is for the entrance located to the far right side of the venue.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Warwick Arts Centre'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The width of the opening is 102cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the opening is 160cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right as you face the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 121cm (3ft 12in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 7 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • There are also two sets of manual double doors that open towards you (pull), are heavy and have an opening width of 165cm (photographs 4 and 5).

Opening Times (Benugo)

  • Monday 09:00 - 23:00.
  • Tuesday 09:00 - 23:00.
  • Wednesday 09:00 - 23:00.
  • Thursday 09:00 - 23:00.
  • Friday 09:00 - 23:00.
  • Saturday 09:00 - 23:00.
  • Sunday 09:00 - 23:00.

Outdoor Seating (Benugo)

  • The outdoor seating is located to the left of the main entrance.
  • There is step-free access to the outdoor seating.
  • The standard height for the underside of dining tables is 71cm.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is block paving.

Eating and Drinking (Benugo)

  • Location and Access View
    • The following information is for the restaurant/bar.
    • The restaurant/bar is located to the left as you enter via the main entrance.
    • There is step-free access to the restaurant/bar.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is full table service and a bar where drinks can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: online menus and handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is a modern bar menu.
    • Takeaway cups are not available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 109cm.
    • The height of the lowered section at the counter is 94cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is tiles.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 73cm.
    • The surface height of the lowest table is 36cm.
    • The surface height of the highest table is 104cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • In this area there are coffee tables, high tables and long tables.
    • The type of flooring in this area is tiles and wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are good.
    • Lighting levels may be lower in the evening.
  • Comments View
    • You can access the bar from the far right of the restaurant.
    • There are 3 steps with handrails on both sides.
    • The deepest step is 17cm high.

Changing Places (Ground Floor Foyer - Left and Right Transfer)

  • Location and Access View
    • The facility is located on the ground floor, in the foyer opposite the tickets and information counter.
    • The facility is approximately 24m (26yd 9in) from the tickets and information counter.
    • The facility is in addition to standard and accessible toilets.
    • The facility is located close to other managed facilities (e.g. reception or service counter).
    • There is level access into the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from the Tickets and Information Counter.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door is 109cm (3ft 7in).
    • The dimensions of the facility are 300cm x 400cm.
    • The ceiling height is not at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The colour contrast between the walls and floor is high.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 178cm.
    • The transfer space on the left as you face the toilet is 82cm.
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • The colour contrast between the dropdown rail(s) and wall is high.
    • As you face the toilet there are vertical grab rails on both sides.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The toilet has a cistern.
    • The toilet seat colour contrast is high.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 120cm and 140cm when mounted.
    • There is no seat for the shower.
    • There is a vertical grab rail for the shower.
    • The colour contrast between the vertical grab rail(s) for the shower and wall is high.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The colour contrast between the wash basin grab rail(s) and wall is high.
    • There is a soap dispenser.
    • The soap dispenser is not at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 108cm.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 92cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 97cm.
    • There is a towel dispenser.
    • The towel dispenser is at the recommended height of 80cm-100cm.
    • The height of the towel dispenser is 100cm.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are non-infectious waste disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is a coat hook.
    • There are coat hooks in the toilet at 108cm and 143cm from the floor.
    • There is a flashing fire alarm beacon within the toilet.
    • The lighting levels are moderate to good.
  • Comments View
    • The toilet roll holder is on the underneath of the dropdown rail.
    • The height of the toilet roll holder when the dropdown rail is in the down position is 40cm.

Toilet with Adaptations (Ground Floor Foyer - Right Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the ground floor, in the foyer opposite the tickets and information counter.
    • This accessible toilet is approximately 30m (32yd 2ft) from the tickets and information counter.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 149cm x 217cm (4ft 11in x 7ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 79cm (2ft 7in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 108cm and 142cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • The contrast between the towel dispenser and the wall is high.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 80cm (2ft 7in).
    • The contrast between the hand dryer and the wall is high.

Standard Toilet(s) (Ground Floor Foyer)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located on the ground floor, in the foyer opposite the tickets and information counter.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 27m from the tickets and information counter.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • There are additional ambulant cubicles with differing rail configurations.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.
  • Baby Changing Facilities View
    • Baby change facilities are available in the toilet that was surveyed.
    • There is a flip down baby change table available.
    • The height of the baby change table is 89cm.
  • Toilet Facilities 2 View
    • The male toilet is located on the ground floor, in the foyer, opposite the tickets and information counter.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 25m from the tickets and information counter.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.
  • Baby Changing Facilities 2 View
    • Baby change facilities are available in the toilet that was surveyed.
    • There is a flip down baby change table available.
    • The height of the baby change table is 90cm.