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Heathcote Veterinary Centre

123-125 Heathcote Road, Whitnash, Warwickshire, CV31 2LX

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Access Guide

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COVID-19 Information

  • Access to the venue is by appointment only.
  • The external queuing points are not clearly marked/signed.
  • The car park is used as a meet and greet area for customers with appointments.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at desks/counters.
  • The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Key Access Review

  • Parking View
    • The venue has its own car park.
  • Outside Access View
    • There is stepped access to the venue.
    • There is/are 1 shallow (2cm - 10cm) step(s), with no handrails to access the entrance.
    • The entrance door(s) is/are single, manual (away from you), with a clear opening width of over 75cm.
  • Inside Access View
    • There is step free access to the majority of the venue/service.
    • There is room to manoeuvre within the majority of the venue/service.
    • There is a seat/chair available.
    • There is not a hearing assistance system available.
  • Staff Information View
    • There is not a member of staff (generally on duty) trained in British/Irish Sign Language.