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Royal Spa Centre

Newbold Terrace, Leamington Spa, Warwickshire, CV32 4HN

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About this venue

The Royal Spa Centre, Royal Pump Rooms and the Town Hall are managed and operated by the Arts Service (Warwick District Council). These venues host a range of community events and entertainment. Our aim is to provide inspiration and opportunity for all. We are working to benefit the residents of and visitors to the district by delivering a diverse programme of events, a fantastic customer experience and value for money. We want to develop and support the thriving local creative landscape that we’re proud to be a part of. The Royal Spa Centre is a receiving house theatre with 667 seats, and a Studio Cinema with 188 seats. The Studio Cinema functions as a smaller performance space and an independent cinema that runs in house.

Access Guide

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Introduction

  • Services / facilities within the building include a cinema and theatre.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Leamington Spa.

Opening Times

  • Opening times do vary depending on performances and Opening times vary according to screening times.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 200cm x 570cm (6ft 7in x 18ft 8in).
    • The nearest Blue Badge bay is 8m (8yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 26m (28yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park area is for permit holders only.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 144cm.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played occasionally prior to events in the foyer and bars.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking

  • The following information is for the bar.
  • The bar is located on the ground and first floors.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 11m (12yd 1in) from the main entrance.
  • The distance between the floor and the lowest table is 65cm (2ft 2in).
  • The distance between the floor and the highest table is 112cm (3ft 8in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is snacks.
  • Comments View
    • Photographs 1, 2 and 3 show the bar on the ground floor.
    • Photographs 4, 5 and 6 show the bar on the first floor.

Cinema

  • The cinema has 1 screens.
  • All screens have level access.
  • Seating and additional access information View
    • Films are mainly art.
    • There are designated spaces for wheelchair users.
    • Designated spaces are situated at the back of the cinema.
    • Wheelchairs may be left with the patron.
    • A companion may sit near you.
    • Companions sit next to the patron.
    • It is 15m (16yd 1ft) from the foyer to the accessible toilet.
    • It is 3m (3yd 10in) from the accessible toilet to the furthest screen.
    • This venue does not have audio description.
    • There is a hearing assistance system.
    • The hearing system is a fixed loop.
    • Staff are trained to use the system.
    • A deposit is not required for the sound enhancement system.
    • The rows suitable for hearing loops are all rows.
    • Subtitles are not available.
    • Concessions are available.
    • Assistance dogs are allowed in the cinema.
    • There is a wheelchair to borrow.
    • To borrow the wheelchair, please contact the box office.
  • Comments View
    • Photographs 2, 3 and 4 show the designated seating areas on each side at the rear of the screen.
    • Wheelchair positions can be booked in advance through the box office or by filling in the accessible seating request form when booking online.

Level Change (Cinema Screen)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on either side of seating area.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are low.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located in front of the theatre.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit next to the patron.
  • It is 38m (41yd 1ft) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the sound enhancement system.
  • The rows suitable for hearing loops are all rows.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,please ask at the box office.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • To view the Royal Spa Theatre website for more information on accessible seating please click here (new tab).
  • Comments View
    • There are signed and relaxed performances available for some shows.
    • Wheelchair positions can be booked in advance through our Box Office or by filling in the Accessible Seating Request form when booking online.

Level Change (Theatre)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on each side of the seating.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are adjustable.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre.
  • Comments View
    • The initial stairs have handrails on the left only, shown in photograph 1.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG, G, 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter in the box office and bar area.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG, G, 1.
  • The lift is approximately 12m (13yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 112cm x 141cm (3ft 8in x 4ft 8in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
    • This accessible toilet is located next to cinema sceen.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 278cm x 310cm (9ft 1in x 10ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 235cm (7ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, general domestic waste and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 51cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 105cm (3ft 5in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 115cm (3ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 98cm (3ft 3in).
  • Comments View
    • There is an additional similar facility located on the basement floor to the left as you exit the lift as shown in photograph 4.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the left as you enter.
    • The female toilet(s) is/are approximately 18m (19yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the lower ground floor to the left as you exit the lift.
    • The male toilet(s) is/are approximately 18m (19yd 2ft) from the lift.
    • Inside the venue, there is level access to the male toilet(s).
    • This is by lift.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the lower ground floor male toilet.
    • The height of the baby change table once extended is 89cm (2ft 11in).
  • Comments View
    • Additional female standard toilets are located on the lower ground floor.
    • Photographs 5 and 6 show the cubicle and baby change facility on the lower ground floor in the male standard toilet.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.