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Main Grandstand First Floor - Westgate Bar and Food Market

Warwick Racecourse, Hampton Street, Warwick, CV34 6HN

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Access Guide

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Getting Help and Assistance

  • For the racecourse map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • Staff do not receive deaf awareness training.
  • The alternative formats documents can be provided in include; large print on request.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Getting Here

  • By Road View
    • Warwick Racecourse is ideally situated in the heart of England, with easy access from a number of main routes: M40 (Junction 15), M42, M5 and M6. It is located on Hampton Street which is just off the A429 as you enter Warwick town from Junction 15.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • The following Stagecoach Bus Services run on a regular daily basis: X17: Coventry – Leamington Spa – Warwick Hospital – Warwick - Chase Meadow - (alternately) Hampton Magna & Warwick Parkway Station 16: Stratford Upon Avon - Warwick - Warwick Hospital - Kenilworth - Coventry X18: Stratford Upon Avon - Wellesbourne - Barford - Warwick - Leamington - Coventry (via A46) G1: Warwick – Woodloes – Percy Estate - Leamington Spa - Whitnash - South Farm 68: Cubbington – Lillington – Stud Farm – Leamington Spa – Railway Station – Warwick Gates – Warwick – Hatton Park.
    • For more information on Stagecoach Buses please click here (opens new tab).
  • By Train View
    • The nearest Railway Station is Warwick Station and Warwick Parkway.
    • Warwick Racecourse is served by two train stations, both operate on the Chiltern line which runs between London Marylebone and Birmingham Snow Hill. Warwick station is a short 20-minute walk from the racecourse, situated in the town just one mile away. Warwick Parkway can be found on the town’s outskirts, a short taxi ride from the racecourse.
    • For more information on National Rail please click here (opens new tab).
  • Comments View
    • With prior permission, helicopters can land on the course on racedays only. Please contact the office on 01926 405 560 for further information.

Raceday Parking

Outside Access (Main Grandstand Ground Floor - Ramped Entrance)

  • Entrance View
    • This information is for the entrance located to the right of the Grandstand.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 130cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.

Other Floors (Main Grandstand)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located after the entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Lift (Main Grandstand)

  • There is a lift for public use.
  • The lift is located after the entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the Main Grandstand ground floor ramped entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • Lighting levels are not at least 100 lux at floor level in the lift lobby.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Outside Access (Main Grandstand First Floor - Stepped Entrance, Food Market and Scudamore Bar)

  • Entrance View
    • This information is for the entrance located is located off the trackside.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 10 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.

Entrance (Internal Entrance - Opposite Scudamore Bar)

  • Entrance View
    • This information is for the entrance located to the left on exiting the lift.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 95cm.

Eating and Drinking (Food Market)

  • The following information is for the bar.
  • The bar is located to the left of the room.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Eating and Drinking (Westgate Bar)

  • The following information is for the bar.
  • The bar is located to the left of the room.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The distance between the floor and the lowest table is 70cm.
  • The distance between the floor and the highest table is 110cm.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • The lighting levels are good.

Accessible Toilet(s) (Main Grandstand First Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located along the Main Grandstand first floor between the Scudamore Bar and Dukes Room.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 182cm x 220cm (5ft 12in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 170cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 110cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s) (Food Market and Westgate Bar)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located at the rear of the bar.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • The wash basin tap type is twist/turn.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

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