You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For the racecourse map please click here (new tab).
• There is a member of staff available for help and assistance.
• Staff receive disability awareness/equality training.
• Staff do not receive deaf awareness training.
• The alternative formats documents can be provided in include: large print on request.
• There is an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Warwick Racecourse is ideally situated in the heart of England, with easy access from a number of main routes: M40 (Junction 15), M42, M5 and M6. It is located on Hampton Street which is just off the A429 as you enter Warwick town from Junction 15.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • The following Stagecoach Bus Services run on a regular daily basis: X17: Coventry – Leamington Spa – Warwick Hospital – Warwick - Chase Meadow - (alternately) Hampton Magna & Warwick Parkway Station 16: Stratford Upon Avon - Warwick - Warwick Hospital - Kenilworth - Coventry X18: Stratford Upon Avon - Wellesbourne - Barford - Warwick - Leamington - Coventry (via A46) G1: Warwick – Woodloes – Percy Estate - Leamington Spa - Whitnash - South Farm 68: Cubbington – Lillington – Stud Farm – Leamington Spa – Railway Station – Warwick Gates – Warwick – Hatton Park.
  • For more information on Stagecoach Buses please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Warwick Station and Warwick Parkway.
  • Warwick Racecourse is served by two train stations, both operate on the Chiltern line which runs between London Marylebone and Birmingham Snow Hill. Warwick station is a short 20-minute walk from the racecourse, situated in the town just one mile away. Warwick Parkway can be found on the town’s outskirts, a short taxi ride from the racecourse.
  • For more information on National Rail please click here (opens new tab).
• Comments View
  • With prior permission, helicopters can land on the course on racedays only. Please contact the office on 01926 405 560 for further information.

You are on Raceday Parking. Skip to the next section.

Raceday Parking

• For information about the Raceday Parking please click here (opens in new tab).

You are on Outside Access (Owners & Trainers - Chandler Bar Entrance). Skip to the next section.

Outside Access (Owners & Trainers - Chandler Bar Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 80cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides of the ramp.

You are on Outside Access (Owners & Trainers - Chandler Bar Food Entrance). Skip to the next section.

Outside Access (Owners & Trainers - Chandler Bar Food Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the opening is 130cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

• The following information is for the bar.
• The bar is located after the Chandler Bar entrance.
• There is step-free access to the bar.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is medium height (77cm - 109cm) .
• There is not a lowered section of the counter.
• There is not a hearing assistance system .
• There is ample room for a wheelchair user to manoeuvre.
• Background music varies according to the function/event.
• The type of flooring in this area is carpet.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests on both sides.
• The nearest table is approximately 1m from the entrance/opening.
• The nearest table is approximately 1m from the till/counter.
• The distance between the floor and the lowest table is 70cm.
• The distance between the floor and the highest table is 104cm.
• Takeaway cups are available.
• Takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• There are wall menus available.
• The lighting levels are good.

You are on Counter (Betting Counter- Bar). Skip to the next section.

Counter (Betting Counter- Bar)

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• Counter View
  • The counter is located to the right, after the Chandler Bar entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is carpet.

You are on Eating and Drinking (Food). Skip to the next section.

Eating and Drinking (Food)

• The following information is for the restaurant.
• The restaurant is located after the Chandler Bar Food entrance.
• There is step-free access to the restaurant.
• There is a/are single, heavy manual door(s) to access this area.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is medium height (77cm - 109cm) .
• There is not a lowered section of the counter.
• There is not a hearing assistance system .
• There is step-free access within the restaurant.
• There is ample room for a wheelchair user to manoeuvre.
• Background music varies according to the function/event.
• The type of flooring in this area is carpet.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests on both sides.
• The nearest table is approximately 1m from the entrance/opening.
• The nearest table is approximately 1m from the till/counter.
• The standard height for tables is 71cm.
• Takeaway cups are available.
• Takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• There are wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are good.

You are on Counter (Betting Counter - Food). Skip to the next section.

Counter (Betting Counter - Food)

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• Counter View
  • The counter is located to the left of the restaurant.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is carpet.

You are on Toilet with Adaptations (Owners & Trainers). Skip to the next section.

Toilet with Adaptations (Owners & Trainers)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located to the left on entering Chandlers Bar.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is not a lateral transfer space.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is not a mirror.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is low.
  • The contrast between the internal door and wall is low.
  • The contrast between the dropdown rail(s) and wall is low.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The toilet seat colour contrast is low.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.
• Comments View
  • There is a spatula type lever flush on the right hand side of the toilet.
  • There is a dropdown rail on the right hand side of the toilet.
  • There is a vertical wall mounted rail on the right hand side of the toilet.
  • There is a horizontal grab rail on the left hand side of the toilet.

You are on Standard Toilet(s) (Owners & Trainers). Skip to the next section.

Standard Toilet(s) (Owners & Trainers)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left of the bar.
  • There is stepped access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin tap type is push.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

You are on Step(s) (Owners and Trainers - Standard Toilets). Skip to the next section.

Step(s) (Owners and Trainers - Standard Toilets)

• There is a/are step(s) located leading to the toilets.
• There is/are 1 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are not between 15cm and 18cm.
• The height of the step(s) is/are 10cm.
• There is not a/are not handrail(s) at the step(s).
• The lighting levels at the step(s) are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Getting around Warwick Racecourse link (new tab) - click here
• Betting Counters around the Racecourse link (new tab) - click here