Skip to main content
The new name for DisabledGo

Search for accessible places to go

Family Support Practice

The Bridge, 55 Clifton Road, Rugby, Warwickshire, CV21 3QE

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Rugby.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Rugby.

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located off Murray Road which is to the side of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
    • The nearest Blue Badge bay is 25m (27yd 1ft) from the rear entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the building.
  • There is not level access into the venue.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 90cm (2ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 85cm (2ft 9in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 2 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Outside Access (Rear Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 70cm (2ft 4in).

Level Change (Rear Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The handrails are on both sides.

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are moderate to good.
  • Comments View
    • In the Sunflower Room there is a baby changing table with a height of 92cm.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are additional meeting rooms.

The Flat

  • There is a flat which is accessed by stairs to the first floor and is used for family support.
  • The door is single, with a width of 85cm which opens away (push); it may be difficult to open.
  • The flat consists of a lounge/dining area with a settee, chairs, and a dining table, plus toys and books for children. The kitchen has a cooker, washing machine, kettle, toaster, and baby bottle warmer.

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the rear entrance.
    • This accessible toilet is located ahead as you enter and on the right.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 190cm x 280cm (6ft 3in x 9ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the Sunflower Family Room.
    • The height of the baby change table once extended is 92cm (3ft).

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.