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Shire Hall

Market Place, Warwick, Warwickshire, CV34 4RL

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Access Guide

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Introduction

Opening Times (One Stop Shop)

  • Monday 08:00 - 17:30.
  • Tuesday 08:00 - 17:30.
  • Wednesday 08:00 - 17:30.
  • Thursday 08:00 - 17:30.
  • Friday 08:00 - 17:00.
  • Saturday 09:00 - 13:00.
  • Sunday Closed.

Opening Times (Post Office)

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:00.
  • Saturday 09:00 - 13:00.
  • Sunday Closed.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Warwick.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is New Street Car Park.
    • The car park is located on New Street.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 260cm x 600cm (8ft 6in x 19ft 8in).
    • On street Blue Badge parking is located on Market Square.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 260cm x 600cm (8ft 6in x 19ft 8in).
    • Standard marked parking bays are located on Market Square.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 185cm (6ft 1in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 205cm (6ft 9in).
  • Comments View
    • There are security barriers in front of the second set of doors.
    • The width between the security barriers is 181cm.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 110cm (3ft 7in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 7 step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Reception

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are medium.

One Stop Shop

  • The One Stop Shop is located to the right as you enter.
  • The height of the One Stop Shop interview desks is 74cm.
  • There are chairs with armrests available.
  • There are private interview rooms available that could not be surveyed on the day of the survey (March 2018).
  • There are chairs with armrests throughout all of the waiting area.
  • The height of the lowest tables in this waiting area is 38cm.
  • There are computers available for public use.
  • The height of the lowest computer desk is 75cm.
  • The height of the highest computer desk is 98cm.
  • There are chairs with armrests throughout all of this area.
  • There is a vending machine for drinks.
  • The height to the highest function on this machine is 177cm.

Post Office

  • The entrance into the post office is 160cm wide and permanently held open.
  • The height of the post office counter is 81cm.
  • There is not a lowered section on the counter.
  • There are two desks with chairs.
  • The chairs do not have armrests.
  • The height of the lowest desk is 76cm.
  • The height of the highest desk is 98cm.
  • Within the post office there is a bureau de change, digital applications booth and a photo booth.

Accompanied Areas

  • Any member of the public attending a citizen ceremony or a meeting in the council chambers has to be escorted to the area.
  • The door to this area is double with one leaf locked and automatic.
  • The width of the door opening is 90cm.
  • The public gallery in the council chambers has three clearly marked deep steps without handrails to access the seating.
  • There is an area to the right of these steps for wheelchair users.
  • There are a further four clearly marked medium height steps, without handrails to access the different levels of fixed bench seating.

Changing Places

  • Location and Access View
    • The facility is additional to standard and accessible toilets, and is located close to other managed facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • There is step-free level access to the facility.
    • There is Braille, pictorial and written text signage on or near the door.
    • There is a manual door which opens outwards and has a good colour contrast.
    • The width of the door is 88cm (2ft 11in).
    • The door has a locking handle (with a RADAR key to access).
    • The door has a horizontal grab rail.
    • The dimensions of the facility are 340cm x 246cm.
    • The ceiling height is at a minimum height of 2.4m and there is not a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
  • Toilet Details View
    • There are lateral transfer spaces on both sides of the toilet seat but the left side is obstructed.
    • The transfer space on the right as you face the toilet is 120cm (3ft 11in).
    • The transfer space on the left as you face the toilet is 147cm (4ft 10in).
    • The following grab rails are available: a horizontal grab rail on the door and vertical grab rails on both sides of the wash basin.
    • There is a dropdown rail on both sides of the seat.
    • The following have a good colour contrast with their surroundings: the internal door, all grab rails and both dropdown rails.
    • The following have a less clear colour contrast with their surroundings: the floor and the toilet seat.
    • The toilet seat is 43cm from the floor.
    • There is a push button flush in the centre of the cistern.
    • There is a pull cord emergency alarm at a recommended height for a seated user (within 10cm from the floor).
    • The height of the toilet roll holder is 97cm.
    • The toilet has a cistern.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted and height-adjustable.
    • The length of the facility changing bench is 175cm (5ft 9in).
    • The changing places hoist is powered overhead and covers all areas in the cubicle.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin tap type is lever mixer.
    • The soap dispenser is 128cm from the floor.
    • The towel dispenser is 110cm from the floor.
    • The hand dryer is 115cm from the floor.
    • The cubicle also has: a full length mirror, a waste bin with lid, a sanitary bin and a privacy screen.
    • There is not a shelf.
    • The coat hooks for standing users are at the recommended height.
    • Wide tear off paper roll is available.
    • There is a flashing fire alarm beacon within the toilet.
    • The lighting levels are good.
    • There is a second soap dispenser at 86cm high.
      The adjustable sink 65cm to 94cm high.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial, written text and Braille signage on or near the toilet door.
    • This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
    • This accessible toilet is located to the right of reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 166cm x 214cm (5ft 5in x 7ft).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 123cm (4ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste and sanitary disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 112cm (3ft 8in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 101cm (3ft 4in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are not available.