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Waterloo Underground Station - Alighting and Transferring from the Bakerloo Line (Northbound)

York Road, London, SE1 7ND

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Access Guide

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Introduction - Alighting/Transferring

  • Exit Points View
    • Access to all exits from the Bakerloo line northbound is via steps (then escalators or lift).
      The nearest station exit from the Bakerloo line is the York Road exit.
      This is the only exit which leads directly outside without having to pass through any part of the mainline station.
      There are 2 exits from the underground station up to the mainline concourse, the nearest to the Bakerloo line being the one which brings you out next to platform 19.
      From the mainline concourse you can use exit 3 (Cab Road) for level access out to Cab Road or you can use the stepped exits 5 or 6 towards Waterloo Bridge and the South Bank respectively.
      Alternatively, you can exit the mainline station via exit 2 (Waterloo Road) on the level below.
      There is lift access between the mainline station concourse and exit 2 (Waterloo Road).
      Exit 2 (Waterloo Road) can also be accessed from the underground via the Jubilee line interchange passage travelator and then lift or escalator from the Bakerloo line.
  • Exit Route Summary View
    • There are many ways to exit the station from the Bakerloo line (Northbound).
      This access guide describes 3 suggested routes.
      Route 1 is the route to the nearest exit on York Road and is described in detail below.
      The approximate distance of this route is 100 metres (not including steps and escalators).
      Route 2 is the route via the main underground ticket hall up to the mainline station concourse.
      The approximate distance of this route is 80 metres (not including steps and escalators)
      Route 3 is a longer route to the Waterloo Road Exit via the Jubilee line interchange passage.
      The approximate distance of this route is 275 metres (not including steps and travelator).
  • Line Transfer Summary View
    • Access to the Northern line from the Bakerloo line northbound platform is via steps only (Route 4).
      The approximate distance of this route is 50 metres (not including steps).
      Access to the Jubilee line from the Bakerloo line northbound platform is via steps, travelator and then lift or escalator (Route 5).
      The approximate distance of this route is 215 metres (not including steps and travelator).
      Access to the Waterloo & City line from the Bakerloo line northbound platform is via steps, escalator and then slopes or steps (Route 6).
      The approximate distance of this route is 170 metres (not including steps and escalators).

Platform(s) (Route 1 - To York Road Exit - Alight Train onto Platform)

  • Platform Information View
    • This is a curved platform.
    • The platform is flat throughout its length.
    • There are tactile markings along the platform edge, throughout its length.
    • The edge of the platform is clearly marked.
    • The maximum gap between the platform and train when boarding/alighting is 28cm.
    • There are tube maps, Bakerloo line maps and digital display(s) for train times on this platform.
    • Signage on this platform includes; directional to other lines, directional to way out, TFL/tourist directional and directional to mainline station.
    • Announcements on this platform are audio and visual.
    • There are 4 help points on this platform.
    • The help points are fitted with hearing loop systems.
    • The height of the buttons at the help point(s) are; 102cm (emergency) and 110cm (information).
    • There is fixed bench seating with armrests on this platform.
    • The height of the seating is 46cm.
    • The width of the majority of seats is 48cm.
    • The colour contrast for the seating is good.
    • The colour contrast between the wall and platform is fair.
    • There are patterns on the platform which might look like steps or holes to some people.
    • Lighting levels are moderate to good.
  • Access from the Platform View
    • There is/are 3 exit point(s) from this platform.

Platform Exit (Route 1 - To York Road Exit - Leave Platform and Follow Passage to Concourse)

  • Exit View
    • There are 3 exits from the platform.
      All exits have stepped access.
      The exit on the far left as you alight the train is detailed in this section as it is the nearest to the York Road exit.
    • This information is for the exit located to the far left of the platform as you alight the train.
    • This exit is signed with 'Way out'.
    • There is ramped/sloped and stepped access at this exit.
    • There is an open gap to exit past a barrier.
    • There are barriers at this access point.
    • The barriers contrast visually with the paving.
    • The minimum width between the fixed barriers is 98cm.
  • Ramp/Slope View
    • The ramp/slope is located immediately beyond the exit, leading to the steps.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located approximately 10 metres beyond the exit.
    • There is/are 11 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.

Concourse (Route 1 - To York Road Exit - Reach Concourse and Turn Left Towards Escalators)

  • Access View
    • There is level access throughout this concourse area.
  • Maps and Signage View
    • There are tube maps, tube and rail maps, TFL maps, Bakerloo line maps, Northern line maps and Jubilee line maps in this concourse area.
    • Signage in this concourse area includes; directional to lines, TFL/tourist directional and directional to exits .
  • Other Features and Facilities View
    • There is 1 help point in this concourse area.
    • The help point is fitted with a hearing loop system.
    • The height of the buttons at the help point(s) are; 110cm (emergency) and 102cm (information).
    • Announcements in this concourse area are audio.
    • The colour contrast between the walls and floor in this concourse area is fair.
    • Seating is not available in this concourse area.
    • The lighting levels are moderate to good.

Escalator(s) (Route 1 - To York Road Exit - Take the Escalator Up)

  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located between the Bakerloo line concourse and the York Road exit.
    • The escalators go both up and down.
    • The escalator(s) steps are not clearly marked.
    • The foot and head of the escalator(s) are clearly marked.
    • The lighting levels at the escalator(s) are good.

Concourse (Route 1 - To York Road Exit - Pass Through the Barriers)

  • Barriers View
    • The width of the standard barriers is 60cm.
    • The ticket slot heights for the standard barriers are 91cm (insert ticket) and 103cm (remove ticket).
    • The Oyster card reader height is 100cm for the standard barriers.
    • The width of the wider access barriers is 87cm.
    • The ticket slot heights for the wider access barriers are 91cm (insert ticket) and 103cm (remove ticket).
    • The Oyster card reader height is 100cm for the wider access barriers.
    • Staff are available to provide assistance at the barriers.
  • Maps and Signage View
    • There are tube maps, tube and rail maps, service update screens, digital display(s) for train times, Night Tube and London Overground maps and bus route maps in this concourse area.
    • Signage in this concourse area includes; directional to lines, directional to exits and TFL/tourist directional .
  • Other Features and Facilities View
    • There is 1 help point in this concourse area.
    • The help point is fitted with a hearing loop system.
    • The Oyster machine controls/screen heights vary between 75cm and 120cm.
    • Announcements in this concourse area are visual.
    • The colour contrast between the walls and floor in this concourse area is good.
    • Seating is not available in this concourse area.
    • The lighting levels are low to moderate.
    • The help point was not in service at the time of the survey.

Station Exit (Route 1 - To York Road Exit - Exit onto York Road)

  • Exit Point View
    • This information is for the exit located just beyond the barriers.
    • This exit is signed with 'Way out, South Bank, York Road'.
    • There is step-free access at this exit.
    • There are bollards at this exit.
    • The bollards do not contrast visually with the paving but have an identification band.
    • The minimum width between the bollards is 100cm.

Route 2 - To Mainline Station Concourse via Main Underground Ticket Hall

  • The approximate distance of this route is 80 metres (not including steps and escalators).
  • This route includes; some short slopes, 11 steps and 2 escalators.
  • The steps are clearly marked and have handrails on both sides.
  • Step 1 - alight the train and leave the platform via the 2nd exit from the left.
  • Step 2 - follow the sloped passage and go up the steps.
  • Step 3 - follow the passage straight ahead until you reach the Bakerloo line concourse area.
  • Step 4 - turn right and take the escalator up to the main underground ticket hall.
  • Step 5 - bear diagonally left down the slope and pass through the ticket barriers
  • Step 6 - proceed straight ahead down the slope until you reach the escalators on the left hand side.
  • Step 7 - take the escalator or steps up to the mainline station concourse
  • from the mainline concourse you can use exit 3 (Cab Road) to get level access out to Cab Road or use the stepped exits 5 or 6 towards Waterloo Bridge and the South Bank respectively.
  • Alternatively, you can take escalators or lift down to exit 2 (Waterloo Road).

Route 3 - To Waterloo Road Exit

  • The approximate distance of this route is 275 metres (not including steps and travelator).
  • This route includes; some short slopes, 11 steps, a travelator and a lift.
  • The steps are clearly marked and have handrails on both sides.
  • Step 1 - alight the train and leave the platform via the exit on the far left.
  • Step 2 - follow the sloped passage and go up the steps.
  • Step 3 – turn right then immediately left and follow the passage until you reach the Bakerloo line concourse area.
  • Step 4 – cross the concourse diagonally left and take the passage signposted towards the Jubilee line.
  • Step 5 - follow the passage until you reach the Northern line concourse area
  • Step 6 - cross the Northern line concourse area into the opposite passage towards the Jubilee line.
  • Step 7 - follow the interchange passage until you reach the travelator.
  • Step 8 - take the travelator to the opposite end of the passage.
  • Step 9 – take the 2nd passage on the right signed for the Jubilee line.
  • Step 10 – reach the Jubilee line concourse area and cross it diagonally to the right towards the 2nd passage from the left on the opposite side.
  • Step 11 – turn right and take the lift up to Level 0.
  • Step 12 – exit the lift and turn right, following the walkway towards the barriers.
  • Step 13 - pass through the barriers on the left hand side and continue until you reach exit 2 (Waterloo Road) on the left.
  • Step 14 - Exit onto Waterloo Road.

Route 4 - Transfer to Northern Line

  • The approximate distance of this route is 50 metres (not including steps).
  • This route includes; some short slopes and 31 steps (11 exiting the Bakerloo line then 20 accessing Northern line).
  • The steps are clearly marked and have handrails on both sides.
  • Step 1 - alight the train and leave the platform via the 2nd exit from the left.
  • Step 2 - follow the sloped passage and go up the steps.
  • Step 3 - follow the passage straight ahead until you reach the Bakerloo line concourse area.
  • Step 4 – cross the concourse diagonally to the left and take the first passage signed for the Northern line.
  • Step 5 – at the end of the passage turn right and take the steps down to the Northern line platforms.
  • At the foot of the steps the northbound platform 1 is on the right and the southbound platform 2 is on the left.

Route 5 - Transfer to Jubilee Line

  • The approximate distance of this route is 215 metres (not including steps and travelator).
  • This route includes; some short slopes, 11 steps, a travelator and a lift.
  • The steps are clearly marked and have handrails on both sides.
  • Step 1 - alight the train and leave the platform via the exit on the far left.
  • Step 2 - follow the sloped passage and go up the steps.
  • Step 3 – turn right then immediately left and follow the passage until you reach the Bakerloo line concourse area.
  • Step 4 – cross the concourse diagonally left and take the passage signposted towards the Jubilee line.
  • Step 5 - Follow the passage until you reach the Northern Line concourse area
  • Step 6 - Cross the northern line concourse area into the opposite passage towards the Jubilee line.
  • Step 7 - follow the interchange passage until you reach the travelator.
  • Step 8 - take the travelator to the opposite end of the passage.
  • Step 9 – take the 2nd passage on the right signed for the Jubilee line.
  • Step 10 – reach the Jubilee line concourse area and cross it diagonally to the right towards the 2nd passage from the left on the opposite side.
  • Step 11 – turn right and take the lift down to level -2.
  • Step 12 - exit the lift, go straight ahead and then either turn right to the westbound platform 5 or left to the eastbound platform 6.

Route 6 - Transfer to Waterloo & City Line

  • The approximate distance of this route is 170 metres (not including steps and escalators).
  • This route includes; some short slopes, 11 steps, an escalator, some more short slopes and then a long downwards ramp (with a steep gradient and no resting areas) or 28 steps.
  • The steps are clearly marked and have handrails on both sides.
  • There are no level resting areas on the long steep ramp.
  • Step 1 - alight the train and leave the platform via the 2nd exit from the left.
  • Step 2 - follow the sloped passage and go up the steps.
  • Step 3 - follow the passage straight ahead until you reach the Bakerloo line concourse area.
  • Step 4 - turn right and take the escalator up to the main underground ticket hall.
  • Step 5 - bear diagonally left down the slope and pass through the ticket barriers
  • Step 6 – take the passage to the right of the pillar, past the ticket machines, down the slope and turn right.
  • Step 7 – pass through the doorway onto the Waterloo & City line concourse area
  • Step 8 – either take the steps or the steep slope down to the Waterloo & City line departures platform.