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Waterloo Underground Station - Alighting and Transferring from the Northern Line

York Road, London, SE1 7ND

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Access Guide

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Introduction - Alighting/Transferring

  • Exit Points View
    • Access to all exits from the Northern line is via steps (then escalators or lift).
      The nearest exit from the Northern line is the York Road exit.
      This is the only exit which leads directly outside without having to pass through any part of the mainline station.
      There are 2 exits from the underground station up to the mainline concourse, the nearest to the Northern line being the one which brings you out next to platform 19.
      From the mainline concourse you can use exit 3 (Cab Road) to get level access out to Cab Road or use the stepped exits 5 or 6 towards Waterloo Bridge and the South Bank respectively.
      Alternatively you can exit the mainline station via exit 2 (Waterloo Road) on the level below.
      There is lift access between the mainline station concourse and exit 2 (Waterloo Road).
      Exit 2 (Waterloo Road) can also be accessed from the underground via the Jubilee line interchange passage travelator and then lift or escalator from the Northern line.
  • Exit Route Summary View
    • There are many ways to exit the station from the Northern line.
      This access guide describes 3 suggested routes.
      Route 1 is the route to the nearest exit in York Road and is described in detail below.
      The approximate distance of this route is 65 metres (not including steps).
      Route 2 is the route via the main underground ticket hall up to the mainline station concourse.
      The approximate distance of this route is 75 metres (not including steps or escalators).
      Route 3 is a longer route which gives access to the Waterloo Road exit via the Jubilee line interchange passage.
      The approximate distance of this route is 235 metres (not including steps or travelator).
  • Line Transfer Summary View
    • Access to the Bakerloo line northbound platform from the northern line is via steps only (Route 4).
      The approximate distance of this route is 60 metres (not including steps).
      Access to the Bakerloo line southbound platform from the Northern line is via steps, then slopes or steps (Route 5).
      The approximate distance of this route is 70 metres (not including steps).
      Access to the Jubilee line from the Northern line is via steps, then travelator and then lift or escalator (Route 6).
      The approximate distance of this route is 170 metres (not including steps or travelator).
      Access to the Waterloo & City line from the northern line is via steps, then escalator and then slopes or steps (Route 7).
      The approximate distance of this route is 165 metres (not including steps or escalator).

Platform(s) (Route 1 - To York Road Exit - Alight Train onto Platform)

  • Platform Information View
    • This is a straight platform.
    • The platform is flat throughout its length.
    • There are tactile markings along the platform edge, throughout its length.
    • The edge of the platform is clearly marked.
    • The maximum gap between the platform and train when boarding/alighting is 22cm.
    • There are tube maps, Northern line maps, digital display(s) for train times and Night Tube and London Overground maps on this platform.
    • Signage on this platform includes; directional to other lines, directional to way out, TFL/tourist directional and directional to mainline station.
    • Announcements on this platform are audio and visual.
    • There are 3 help points on this platform.
    • The help points are fitted with hearing loop systems.
    • The height of the buttons at the help point(s) are; 100cm (emergency) and 110cm (information).
    • There is fixed bench seating with armrests on this platform.
    • The height of the seating is 48cm.
    • The width of the majority of seats is 50cm.
    • The colour contrast for the seating is good.
    • The colour contrast between the wall and platform is good.
    • There are patterns on the platform which might look like steps or holes to some people.
    • Lighting levels are moderate to good.
  • Access from the Platform View
    • There is/are 4 exit point(s) from this platform.

Platform Exit (Route 1 - To York Road Exit - Leave Platform and Follow Passage to Concourse)

  • Exit View
    • The information in this section is for the northbound platform.
      If alighting on the southbound platform use the exit on the far right as you alight the train as it joins with this one at the foot of the steps.
      At the top of the steps turn right and follow the passage until you reach the Bakerloo line concourse area.
    • This information is for the exit located to the far left of the platform as you alight the train.
    • This exit is signed with 'Jubilee line'.
    • There is ramped/sloped and stepped access at this exit.
    • There is an open gap to exit.
  • Ramp/Slope View
    • The ramp/slope is located leading to the steps from the platform.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located immediately to the right as you exit the platform.
    • There is/are 20 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.

Concourse (Route 1 - To York Road Exit - Reach Concourse and Turn Immediately Right Towards Escalators)

  • Access View
    • There is level access throughout this concourse area.
  • Maps and Signage View
    • There are tube maps, tube and rail maps, TFL maps, Bakerloo line maps, Northern line maps and Jubilee line maps in this concourse area.
    • Signage in this concourse area includes; directional to lines, directional to exits and TFL/tourist directional.
  • Other Features and Facilities View
    • There is 1 help point in this concourse area.
    • The help point is fitted with a hearing loop system.
    • The height of the buttons at the help point(s) are; 110cm (emergency) and 102cm (information).
    • Announcements in this concourse area are audio.
    • The colour contrast between the walls and floor in this concourse area is fair.
    • Seating is not available in this concourse area.
    • The lighting levels are moderate to good.

Escalator(s) (Route 1 - To York Road Exit - Take the Escalator Up)

  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located between the Bakerloo line concourse and the York Road exit.
    • The escalators go both up and down.
    • The escalator(s) steps are not clearly marked.
    • The foot and head of the escalator(s) are clearly marked.
    • The lighting levels at the escalator(s) are good.

Concourse (Route 1 - To York Road Exit - Pass Through the Barriers)

  • Access View
    • There is level access throughout this concourse area.
  • Barriers View
    • The width of the standard barriers is 60cm.
    • The ticket slot heights for the standard barriers are 91cm (insert ticket) and 103cm (remove ticket).
    • The Oyster card reader height is 100cm for the standard barriers.
    • The width of the wider access barriers is 87cm.
    • The ticket slot heights for the wider access barriers are 91cm (insert ticket) and 103cm (remove ticket).
    • The Oyster card reader height is 100cm for the wider access barriers.
    • Staff are available to provide assistance at the barriers.
  • Maps and Signage View
    • There are tube maps, tube and rail maps, service update screens, digital display(s) for train times, Night Tube and London Overground maps and bus route maps in this concourse area.
    • Signage in this concourse area includes; directional to lines, directional to exits and TFL/tourist directional.
  • Other Features and Facilities View
    • There is 1 help point in this concourse area.
    • The help point is fitted with a hearing loop system.
    • The Oyster machine controls/screen heights vary between 75cm and 120cm.
    • Announcements in this concourse area are visual.
    • The colour contrast between the walls and floor in this concourse area is good.
    • Seating is not available in this concourse area.
    • The lighting levels are low to moderate.
    • The help point was not in service at the time of the survey.

Station Exit (Route 1 - To York Road Exit - Exit into York Road)

  • Exit Point View
    • This information is for the exit located just beyond the barriers.
    • This exit is signed with 'Way out, South Bank, York Road'.
    • There is step-free access at this exit.
    • There are bollards at this exit.
    • The bollards do not contrast visually with the paving but have an identification band.
    • The minimum width between the bollards is 100cm.

Route 2 - To Mainline Station Concourse via Main Underground Ticket Hall

  • The approximate distance of this route is 75 metres (not including steps and escalators).
  • This route includes; 20 steps and 2 escalators.
  • The steps are clearly marked and have handrails on both sides.
  • Step 1 - alight the train. If you are on the northbound platform leave via the exit on the far right, if on the southbound platform leave via the exit on the far left.
  • Step 2 – Go up the steps and turn left and follow the passage to the Bakerloo line concourse area.
  • Step 3 - Turn diagonally left and take the escalator up to the main underground ticket hall.
  • Step 4 - bear diagonally left down the slope and pass through the ticket barriers.
  • Step 5 - proceed straight ahead down the slope until you reach the escalators on the left hand side.
  • Step 6 - take the escalator (or steps) up to the mainline station concourse.
  • From the mainline concourse you can use exit 3 (Cab Road) to get level access out to Cab Road or use the stepped exits 5 or 6 towards Waterloo Bridge and the South Bank respectively.
  • Alternatively, you can take escalators or lift down to exit 2 (Waterloo Road).

Route 3 - To Waterloo Road Exit

  • The approximate distance of this route is 215 metres (not including steps and travelator).
  • This route includes; 20 steps, a travelator and a lift.
  • The steps are clearly marked and have handrails on both sides.
  • Step 1 - alight the train. If you are on the northbound platform leave via the exit on the far left, if on the southbound platform leave via the exit on the far right.
  • Step 2 – go up the steps and turn left and follow the passage until you reach the northern line concourse area.
  • Step 3 - cross the northern line concourse area into the opposite passage towards the Jubilee line.
  • Step 4 - follow the interchange passage until you reach the travelator.
  • Step 5 - take the travelator to the opposite end of the passage.
  • Step 6 – take the 2nd passage on the right signed for the Jubilee line.
  • Step 7 – reach the Jubilee line concourse area and cross it diagonally to the right to the 2nd passage from the left on the opposite side.
  • Step 8 – turn right and take the lift up to level 0.
  • Step 9 – exit the lift and turn right, following the walkway towards the barriers.
  • Step 10 - pass through the barriers on the left hand side and continue until you reach exit 2 (Waterloo Road) on the left.
  • Step 11 - exit onto Waterloo Road.

Route 4 - Transfer to Bakerloo Line Northbound

  • The approximate distance of this route is 60 metres (not including steps).
  • This route includes; 20 steps and then 11 more steps.
  • The steps are clearly marked and have handrails on both sides.
  • Step 1 - alight the train. If you are on the northbound platform leave via the exit 2nd from the right, if on the southbound platform leave via the exit 2nd from the left.
  • Step 2 – go up the steps, turn right and follow the passage until you reach the Bakerloo line concourse area.
  • Step 3 – cross the concourse to the opposite passage signed for the Bakerloo line.
  • Step 4 – take the 2nd passage on the right and turn immediately left down the steps.
  • Step 5 - follow the sloped passage straight ahead to the platform.

Route 5 - Transfer to Bakerloo Line Southbound

  • The approximate distance of this route is 70 metres (not including steps).
  • This route includes; 20 steps and a long upwards slope with a slight gradient.
  • The steps are clearly marked and have handrails on both sides.
  • Step 1 - alight the train. If you are on the northbound platform leave via the exit on the far right, if on the southbound platform leave via the exit on the far left.
  • Step 2 – go up the steps, turn left and follow the passage until you reach the Bakerloo line concourse area.
  • Step 3 – cross the concourse diagonally to the left to the 1st passage.
  • Step 4 – take the 1st passage on the left and then the 2nd passage on the right signed for the Bakerloo line southbound platform.
  • Step 5 – follow the sloped passage until you reach the platform.

Route 6 - Transfer to Jubilee Line

  • The approximate distance of this route is 170 metres (not including steps and travelator).
  • This route includes; 20 steps, a travelator and a lift.
  • The steps are clearly marked and have handrails on both sides.
  • Step 1 - alight the train. If you are on the northbound platform leave via the exit on the far left, if on the southbound platform leave via the exit on the far right.
  • Step 2 – go up the steps and turn left and follow the passage until you reach the Northern line concourse area, following signage towards the Jubilee line.
  • Step 3 - cross the Northern Line concourse area into the opposite passage towards the Jubilee line.
  • Step 4 - follow the interchange passage until you reach the travelator.
  • Step 5 - take the travelator to the opposite end of the passage.
  • Step 6 – take the 2nd passage on the right signed for the Jubilee line.
  • Step 7 – reach the Jubilee line concourse area and cross it diagonally to the right to the 2nd passage from the left on the opposite side.
  • Step 8 – turn right and take the lift down to level -2.
  • Step 9 - exit the lift, go straight ahead and then either turn right to the westbound platform 5 or left to the eastbound platform 6.

Route 7 - Transfer to Waterloo & City Line

  • The approximate distance of this route is 165 metres (not including steps and escalators).
  • This route includes; 20 steps, an escalator, some short slopes and then either a long downwards ramp (with a steep gradient and no resting areas) or 28 steps.
  • The steps are clearly marked and have handrails on both sides.
  • Step 1 - alight the train. If you are on the northbound platform leave via the exit on the far right, if on the southbound platform leave via the exit on the far left.
  • Step 2 – go up the steps, turn left and follow the passage to the Bakerloo line concourse area.
  • Step 3 - turn diagonally left and take the escalator up to the main underground ticket hall.
  • Step 4 - bear diagonally left down the slope and pass through the ticket barriers
  • Step 5 – take the passage to the right of the pillar, past the ticket machines, down the slope and turn right.
  • Step 6 – pass through the doorway onto the Waterloo & City line concourse area.
  • Step 7 – either take the steps or the steep slope down to the Waterloo & City line - departures platform.