Access Guide
Summary
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Getting Help and Assistance
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- This motorway services is open 24 hours.
- There is a member of staff available for help and assistance.
- Assistance is available from WHSmith.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available.
- The following mobility aids are available; wheelchairs.
- To obtain mobility aids please contact any member of staff.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Services Available
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- The following services are available here; a petrol station, electric car charging points, cash machines, free WiFi and a defibrillator.
- For first aid assistance please contact a member of staff.
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Toilets and Changing Facilities Available
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- The following facilities are available here; shower facilities, baby changing facilities, an accessible toilet and standard toilets.
- For detailed information on the toilets available please click here (new tab).
- The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
- For a Virtual Route Guide to the toilet facilities please click here (new tab).
- There is an assistance dog toilet or toileting area at the venue/nearby.
- The assistance dog toilet or toileting area is located on the grass surrounding the building.
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Shops
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- The following shops are available here; WHSmith.
- For the WHSmith - M1 - Woodall Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Catering Facilities
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- The following catering facilities are available here; KFC, Starbucks, Subway, Burger King and Chopstix Noodle Bar.
- The Good Breakfast until 12:00.
- For the KFC - M1 - Woodall Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the Starbucks - M1 - Woodall Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the Subway - M1 - Woodall Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the Burger King - M1 - Woodall Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the Chopstix Noodle Bar - M1 - Woodall Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Hotels
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- A Days Inn is available at the southbound services, accessed by the link bridge.
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Adjoining Motorway Services
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- The following services are available at the adjoining motorway services; accommodation, a petrol station, electric car charging points, cash machines and free WiFi.
- The following facilities are available at the adjoining motorway services; an accessible toilet, standard toilets, baby changing facilities and shower facilities.
- For the M1 - Woodall Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
Getting Here
- The northbound services are located directly off the M1 between junctions 30 and 31.
There is signage along the motorway indicating the distance to the services. - The main car park has 8 Blue Badge parking bays, 3 electric charging points and a number of standard parking bays.
- There are additional standard parking bays located at the front right of the petrol station forecourt.
- Coach parking is available at the front left of the building.
Petrol Station
- The following services/facilities are available at the petrol station; accessible and standard toilet facilities, standard parking bays and a cash machine.
- For detailed information on the petrol station please click here (new tab).
Parking
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Parking
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- The car park is located in front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- There is lighting in the car park.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
- Additional parking is available outside the petrol station.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- There is not signage available to direct users to the Blue Badge parking bays.
- There is/are 8 designated Blue Badge parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 232cm x 470cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
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Paying
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- Parking charges apply after a limited time.
- Free parking for all users is limited to 2 hours.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Payment for parking charges is made over the phone and via an app/online.
- To see the parking charges please click here (opens new tab).
- Payment can also be made at WHSmith.
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Access from the Car Park
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- Pedestrian walkways are not available in the car park.
- The nearest designated Blue Badge parking bay is approximately 26m from the services building main entrance.
- There are dropped kerbs from the Blue Badge bay(s) to the building.
- The entrance is clearly visible from the Blue Badge parking bay(s).
Electric Vehicle Charging Points (Gridserve)
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Standard Electric Vehicle Charging Point(s)
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- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Gridserve.
- Rapid and fast charging is available.
- The electric vehicle charging point(s) is/are located to the right hand side of the building.
- Staff are able to provide assistance with the electric vehicle charging points.
- Customers can get assistance by either phoning the services or going in and asking for help.
- There is/are 4 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are signposted but have no markings.
- The dimensions of the electric vehicle charging bay(s) surveyed are 232cm x 475cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height of the electric vehicle charging point controls/screen is 134cm.
- The height of the electric vehicle charging point nozzle slot is 110cm.
- The charging point(s) require tap and pay (contactless payment).
- Parking charges apply for all users (including Blue Badge holders).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment for charging is made at the charging point(s).
- For more information and a guide to electric vehicle charging please click here.
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Blue Badge Electric Vehicle Charging Point(s)
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- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Electric Vehicle Charging Points (Applegreen)
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Standard Electric Vehicle Charging Point(s)
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- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Applegreen Electric.
- Fast charging is available.
- The electric vehicle charging point(s) is/are located in front of the services building.
- Staff are able to provide assistance with the electric vehicle charging points.
- Customers can get assistance by either phoning the services or going in and asking for help.
- There is/are 4 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked.
- The dimensions of the electric vehicle charging bay(s) surveyed are 300cm x 390cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height of the electric vehicle charging point controls/screen is 145cm.
- The height of the electric vehicle charging point nozzle slot is 110cm.
- The charging point(s) require tap and pay (contactless payment).
- Parking charges apply for all users (including Blue Badge holders).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment for charging is made at the charging point(s).
- For more information and a guide to electric vehicle charging please click here.
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Blue Badge Electric Vehicle Charging Point(s)
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- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Seating Area (Outdoor Seating)
- The seating area is located at the front left and right of the building.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are picnic tables with fixed seating available.
- All chairs are fixed to tables and the floor.
- All tables are fixed to the floor.
- The surface of the outdoor seating area is block paving and grass.
Similar seating is available towards the entrance of the building and is accessed by ramp/slope or steps.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Welcome Break'.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 95cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 106cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 87cm.
- The automatic second door is to the right hand side of the entrance.
There is a manual second door to the left hand side of the entrance.
The manual door opens towards you (pull) and may be difficult to open.
The manual door is 106cm wide.
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Ramp/Slope
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- The ramp/slope is located to the left as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The ramp has resting areas.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 8 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There are two columns acting as obstructions at the top of the stairs.
Getting Around
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Access and Circulation
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- There is step-free access throughout the building.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is good colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are varied.
- Music is played everywhere.
- The cash machine(s) is/are located outside the building to the right of the entrance, and to the rear right of the building as you enter.
- The controls/screen heights of the cash machine(s) vary between 93cm and 122cm.
- There are hand sanitisers in the building.
- The height of the hand sanitisers range between 87cm and 104cm.
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Signage
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- There is signage for the shop(s)/restaurant(s) and overhead pictorial signage available.
- The colour, design and typeface of signs is not consistent throughout the building.
Seating Area
- The seating area is located to the rear of the services building as you enter.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are high tables, tables, bench seats, chairs without armrests and high stools available.
- Some chairs are fixed to tables and the floor.
- Some tables are fixed to the floor.
- The distance between the floor and the underside of the lowest table is 72cm.
- The distance between the floor and the underside of the highest table is 98cm.
- The standard height for the underside of tables is 72cm.
- The surface height of the lowest table is 75cm.
- The surface height of the highest table is 103cm.
- The surface height of the tables is 75cm.
- Background music is played throughout this area.
- Lighting levels are good.
Entrance (Link Bridge)
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Entrance
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- This information is for the entrance located at the rear right of the services building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'BRIDGE'.
- There is stepped access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the opening is 84cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is not a member of staff available for assistance at this entrance.
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Step(s)
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- The step(s) is/are located immediately beyond the entrance door.
- There is/are 10 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are moderate to good.
- The handrails extend horizontally at the top only.
Link Bridge
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Access and Circulation
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- The link bridge is internal.
- There is stepped access to the bridge.
- There is step-free access along the bridge.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is good colour contrast between the walls and floor in all walkways.
- The lighting levels are varied.
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Signage
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- Wayfinding signage is not provided.
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Comments
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- The link bridge has a very easy slope at the top of the steps running from the southbound to northbound services and vice versa.
Accessible Toilet (Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is located to the rear right of the services building.
- This accessible toilet is approximately 15m from the services building main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is good.
- The door(s) open(s) outwards.
- The door(s) may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 87cm.
- The contrast between the internal door(s) and wall(s) is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is good.
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Toilet Features
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- The dimensions of the accessible toilet are 168cm x 195cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- The lighting is activated by a sensor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 95cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 119cm and 188cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 45cm.
- The toilet seat contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 97cm.
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm.
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser cannot be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 84cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 80cm.
- The contrast between the hand dryer and the wall is poor.
- There is not a hand sanitiser.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby changing table available.
- The height of the baby changing table is 80cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female toilet is located to the rear right of the services building.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 16m from the services building main entrance.
- There is pictorial signage on or near the toilet entrance.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 83cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.
- The lighting is permanent.
- There is not a hand sanitiser.
- Photographs 1 - 5 show the female standard toilets.
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Toilet Facilities 2
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- The male toilet is located to the rear right of the services building.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 9m from the services building main entrance.
- There is pictorial signage on or near the toilet entrance.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 83cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.
- The lighting is permanent.
- There is not a hand sanitiser.
- Photographs 6 - 10 show the male standard toilets.
Standard Shower
- The shower facilities are located to the rear right of the services building.
- The shower facilities are approximately 14m from the services building main entrance.
- There is step-free access to the shower facilities.
- There is tactile and pictorial signage on or near the shower door.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm.
- The contrast between the external door(s) and wall(s) is good.
- The contrast between the internal door(s) and wall(s) is good.
- The lighting levels are good.
- The lighting is permanent.
- There is a deep (28cm) step to access the shower created by the shower tray.
- This shower is shown in photographs 1 - 6.
There is a shower cubicle in the female and male standard toilets.
The cubicle door is 58cm wide.
There is a deep (21cm) step into the shower created by the shower tray.
The female shower is shown in photographs 7 - 10.
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Emergency Evacuation Procedure
- There are audio and visual alarms for emergencies.
- Fire wardens/marshals are available on site.
- There is not a/are not internal refuge point(s).
- There is not an Evac Chair available at the refuge point(s).
- People exit the building using the main entrance.
- There is an external emergency meeting point.
- The external emergency meeting point is located in the car park opposite the main entrance.