Access Guide
Summary
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Getting Help and Assistance
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- This motorway services is open 24 hours.
- There is a member of staff available for help and assistance.
- Assistance is available from WHSmith.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available.
- The following mobility aids are available; wheelchairs.
- To obtain mobility aids please contact any member of staff.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Services Available
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- The following services are available here; a hotel, a petrol station, electric car charging points, cash machines, free WiFi and a defibrillator.
- Ask a member of staff for first aid assistance.
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Toilets and Changing Facilities Available
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- The following facilities are available here; standard toilets, baby changing facilities, shower facilities and an accessible toilet.
- For detailed information on the toilets available please click here (new tab).
- The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
- For a Virtual Route Guide to the toilet facilities please click here (new tab).
- There is an assistance dog toilet or toileting area at the venue/nearby.
- The assistance dog toilet or toileting area is located on the grass surrounding the building.
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Shops
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- The following shops are available here; Waitrose, WHSmith and TopGift.
- For the Waitrose - M1 - Woodall Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the WHSmith - M1 - Woodall Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the TopGift - M1 - Woodall Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Catering Facilities
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- The following catering facilities are available here; Burger King, KFC, two Starbucks', Subway, and The Good Breakfast.
- For the Burger King - M1 - Woodall Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the KFC - M1 - Woodall Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the Starbucks - M1 - Woodall Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the Starbucks 2 - M1 - Woodall Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the Subway - M1 - Woodall Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the Good Breakfast - M1 - Woodall Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Hotels
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- The following hotels are available here; Days Inn.
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Adjoining Motorway Services
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- There is an adjoining motorway services building which can be accessed via an internal bridge.
- The following services are available at the adjoining motorway services; a petrol station, electric car charging points, cash machines and free WiFi.
- The following facilities are available at the adjoining motorway services; an accessible toilet, standard toilets, baby changing facilities and shower facilities.
- For the M1 - Woodall Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
Getting Here
- The southbound services are located directly off the M1 between junctions 30 and 31.
- There is signage along the motorway indicating the distance to the services.
- The main car park has 6 Blue Badge parking bays, 5 Ecotricity electric charging points, 8 Tesla Supercharger electric charging points, and a number of standard parking bays.
- There are additional standard parking bays located at the front right of the petrol station forecourt.
- Coach parking is available at the left hand side of the building.
Petrol Station
- The following services/facilities are available at the petrol station; standard parking bays, accessible and standard toilet facilities and a cash machine.
- For detailed information on the petrol station please click here (new tab).
Parking
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Parking
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- The car park is located in front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- There is lighting in the car park.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
- Additional parking is available outside the petrol station.
- Additional standard parking is available at the front right of the petrol station forecourt.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- There is not signage available to direct users to the Blue Badge parking bays.
- There is/are 6 designated Blue Badge parking bay(s) within the car park.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 228cm x 440cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
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Paying
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- Parking charges apply after a limited time.
- Free parking for all users is limited to 2 hours.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Payment for parking charges is made over the phone and via an app/online.
- To see the parking charges please click here (opens new tab).
- Payment can also be made in WHSmith.
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Access from the Car Park
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- Pedestrian walkways are not available in the car park.
- The nearest designated Blue Badge parking bay is approximately 13m from the main entrance.
- There are slopes/ramps from the Blue Badge bay(s) to the building.
- The entrance is clearly visible from the Blue Badge parking bay(s).
Electric Vehicle Charging Points (Gridserve)
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Standard Electric Vehicle Charging Point(s)
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- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Gridserve.
- Fast charging is available.
- The electric vehicle charging point(s) is/are located to the right hand side of the car park.
- Staff are able to provide assistance with the electric vehicle charging points.
- Customers can get assistance by either phoning the services or going in and asking for help at WHSmith.
- There is/are 4 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked and signposted.
- The dimensions of the electric vehicle charging bay(s) surveyed are 225cm x 482cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height of the electric vehicle charging point controls/screen is 135cm.
- The height of the electric vehicle charging point nozzle slot is 112cm.
- The charging point(s) require tap and pay (contactless payment).
- Parking charges apply for all users (including Blue Badge holders).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment for charging is made at the charging point(s).
- For more information and a guide to electric vehicle charging please click here.
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Blue Badge Electric Vehicle Charging Point(s)
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- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Electric Vehicle Charging Points (Tesla)
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Standard Electric Vehicle Charging Point(s)
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- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Tesla.
- Supercharged (Tesla) charging is available.
- The electric vehicle charging point(s) is/are located at the rear left of the services, to the left hand side of the petrol station.
- Staff are able to provide assistance with the electric vehicle charging points.
- Customers can get assistance by either phoning the services or going in and asking for help at WHSmith.
- There is/are 8 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked and signposted.
- The dimensions of the electric vehicle charging bay(s) surveyed are 268cm x 385cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height range of the electric vehicle charging point nozzle slot is 138cm to 145cm.
- An online account is required to use the charging point(s).
- Parking charges apply for all users (including Blue Badge holders).
- Charging for all users is limited to 45 minutes.
- Payment signs are not provided.
- Payment for charging is made via your Tesla account.
- For more information and a guide to electric vehicle charging please click here.
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Blue Badge Electric Vehicle Charging Point(s)
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- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Seating Area (Outdoor)
- The seating area is located outside of the building, to the left hand side as you face the building.
- There is ramped/sloped access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are picnic tables with fixed seating available.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 70cm.
- The surface of the seating area is grass and loose chippings. There is a slight ramp (3-4 degrees) on the pavement through the seating area.
Outside Access (Link Bridge External Entrance Southbound)
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Entrance
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- This information is for the entrance located at the right hand side of the building.
- The entrance area/door is not clearly signed.
- There is stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The width of the door opening is 90cm.
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Step(s)
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- The step(s) is/are located beyond the entrance to the left.
- There is/are 30 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are low to moderate.
- The handrails extend horizontally at the top only.
Link Bridge
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Access and Circulation
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- The link bridge is internal.
- There is stepped access to the bridge.
- There is step-free access along the bridge.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is good colour contrast between the walls and floor in all walkways.
- The lighting levels are varied.
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Signage
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- Wayfinding signage is not provided.
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Comments
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- The link bridge has a very easy slope at the top of the steps running from the southbound to northbound services and vice versa.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Welcome Break'.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 250cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 150cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 87cm.
- There are two similar second sets of doors at this entrance.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance, on the left as you face the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up the ramp.
- The width of the ramp/slope is 90cm.
- The ramp/slope does bypass the step(s).
- There is also a steep (5-6 degree) ramp at the top of the steps and ramp, just before the first set of doors at the entrance.
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 11 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The handrails extend horizontally at the top only.
Getting Around
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Access and Circulation
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- There is step-free access throughout the building.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is good colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are varied.
- Music is played everywhere.
- The cash machine(s) is/are located in front of the entrance, and to the left as you enter the building.
- The controls/screen heights of the cash machine(s) vary between 78cm and 127cm.
- There are hand sanitisers in the building.
- The height of the hand sanitiser(s) is/are 87cm.
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Signage
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- There is signage for the shop(s)/restaurant(s) available.
- The colour, design and typeface of signs is not consistent throughout the building.
Seating Area
- The seating area is located at the centre and the left of the building, ahead as you enter.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are chairs without armrests, bench seats, booths and tables available.
- Some chairs are fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 73cm.
- Background music is played throughout this area.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- Lighting levels are good.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is located at the front right of the building as you enter.
- This accessible toilet is approximately 3m from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is tactile and pictorial signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is fair.
- The door(s) open(s) outwards.
- The door(s) may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 87cm.
- The contrast between the internal door(s) and wall(s) is fair.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is good.
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Toilet Features
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- The dimensions of the accessible toilet are 181cm x 223cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- The lighting is activated by a sensor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 115cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 110cm and 164cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 90cm.
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser cannot be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 96cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 85cm.
- The contrast between the hand dryer and the wall is poor.
- There is not a hand sanitiser.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby changing table available.
- The height of the baby changing table is 82cm.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- This accessible toilet is located to the right as you enter.
- This accessible toilet is approximately 7m from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is tactile, pictorial and written text signage on or near the toilet door.
- The signage says 'For customers with children'.
- The contrast between the external door(s) and wall(s) is good.
- The door(s) open(s) outwards.
- The door(s) may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 87cm.
- The contrast between the internal door(s) and wall(s) is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is good.
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Toilet Features
View
- The dimensions of the accessible toilet are 151cm x 220cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- The lighting is activated by a sensor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 162cm and 172cm from the floor.
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Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser cannot be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 93cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is poor.
- There is not a hand sanitiser.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby changing table available.
- The height of the baby changing table is 79cm.
Parent and Baby Room
- The parent and baby room is located to the right as you enter.
- The parent and baby room is approximately 6m from the main entrance.
- There is step-free access into the parent and baby room.
- There is tactile, pictorial and written text signage on or near the parent and baby room door.
- The signage says 'For customers with children'.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm.
- The contrast between the external door(s) and wall(s) is good.
- The contrast between the internal door(s) and wall(s) is good.
- The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby changing table is not height adjustable.
- The height of the baby changing table once extended is 102cm.
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 91cm.
- The wash basin tap type is sensor.
- There is a/are chair(s) in the parent and baby room.
- There is not a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is a red flashing fire alarm beacon within the room.
- The lighting levels are good.
- The lighting is activated by a sensor.
- There is not a hand sanitiser.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female toilet is located to the right as you enter.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 8m from the main entrance.
- There is pictorial signage on or near the toilet entrance.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
- There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
- There are additional ambulant cubicles with differing rail configurations.
- The height of the wash basin(s) is 80cm.
- The height of the lowered wash basin is 64cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
- The lighting is permanent.
- There is not a hand sanitiser.
- Photographs 1 - 6 show the female toilets.
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Toilet Facilities 2
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- The male toilet is located to the right as you enter the building.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 4m from the main entrance.
- There is pictorial signage on or near the toilet entrance.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The height of the lowered wash basin is 64cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
- The lighting is permanent.
- There is not a hand sanitiser.
- Photos 7 - 11 show the male toilets.
Standard Shower
- The shower facilities are located in the standard female and male toilets.
- There is step-free access to the shower facilities.
- There is pictorial signage on or near the shower door.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 87cm.
- The contrast between the external door(s) and wall(s) is good.
- The contrast between the internal door(s) and wall(s) is good.
- The lighting levels are good.
- There is level access into the showers.
There are 3 showers in the male standard toilets area and 1 in the female standard toilets area. The female shower is approximately 15m from the entrance. The male showers are approximately 10m from the entrance.
Emergency Evacuation Procedure
- There are audio and visual alarms for emergencies.
- Fire wardens/marshals are available on site.
- There is not a/are not internal refuge point(s).
- There is not an Evac Chair available at the refuge point(s).
- People exit the building using the main entrance.
- There is an external emergency meeting point.
- The external emergency meeting point is located on the grassed seating area to the left of the building.