Access Guide
Summary
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Getting Help and Assistance
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- The Good Breakfast is open from 06:30 - 13:30, Tuesday to Thursday, seven days per week.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
View
- The Good Breakfast is located in the service area, to the right from the main entrance.
- There is step-free access to The Good Breakfast.
- The entrance area is clearly signed.
- For the M5 - Michaelwood Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located to the rear in the services building.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Orders are placed at the service counter, and a member of staff will advise you when your order is ready.
- Menu types include; menu boards and picture wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is breakfast baps, sausage rolls and baked slices.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- There is not a hearing assistance system .
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Self-Service Touchscreens
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- Self-service touchscreens are not available for ordering.
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Service Counter
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- The height of the counter is 110cm.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 85cm.
- There is not a clear knee recess beneath the lowered section of the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
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Seating Area
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- There is step-free access throughout.
- There is sufficient space for a wheelchair user to use the seating area.
- The majority of tables are accessible to wheelchair users.
- In this area there are tables and chairs without armrests available.
- Chairs are not permanently fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 72cm.
- The lighting levels are good.