Access Guide
Food and Drink (West Stand - Lower Tier)
- The food and drink counter(s) is/are located along the concourse.
- The food and drink counter(s) is/are clearly signed.
- There is step-free access to the food and drink counter(s).
- The height of the food and drink counter(s) is/are medium height (77cm - 109cm).
- There is a lowered section at the food and drink counter(s).
- There is a hearing assistance system at some of the food and drink counters.
- The hearing assistance system(s) is/are fixed.
- The hearing assistance system(s) is/are not signed.
- Staff are trained to use the system.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- There is not a steward available to provide assistance with ordering food and drink.
- Stewards cannot assist in taking food and drink to the designated seating area(s).
Food and Drink (Bobby Moore Stand)
- The food and drink counter(s) is/are located along the concourse.
- The food and drink counter(s) is/are clearly signed.
- There is step-free access to the food and drink counter(s).
- The height of the food and drink counter(s) is/are medium height (77cm - 109cm).
- There is a lowered section at the food and drink counter(s).
- There is a hearing assistance system at some of the food and drink counters.
- The hearing assistance system(s) is/are fixed.
- The hearing assistance system(s) is/are not signed.
- Staff are trained to use the system.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- There is not a steward available to provide assistance with ordering food and drink.
- Stewards cannot assist in taking food and drink to the designated seating area(s).
Food and Drink (East Stand)
- The food and drink counter(s) is/are located along the concourse.
- The food and drink counter(s) is/are clearly signed.
- There is step-free access to the food and drink counter(s).
- The height of the food and drink counter(s) is/are medium height (77cm - 109cm).
- There is a lowered section at the food and drink counter(s).
- There is a hearing assistance system at some of the food and drink counters.
- The hearing assistance system(s) is/are fixed.
- The hearing assistance system(s) is/are not signed.
- Staff are trained to use the system.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- There is not a steward available to provide assistance with ordering food and drink.
- Stewards cannot assist in taking food and drink to the designated seating area(s).
Food and Drink (Sir Trevor Brooking Stand)
- The food and drink counter(s) is/are located along the concourse.
- The food and drink counter(s) is/are clearly signed.
- There is step-free access to the food and drink counter(s).
- The height of the food and drink counter(s) is/are medium height (77cm - 109cm).
- There is a lowered section at the food and drink counter(s).
- There is a hearing assistance system at some of the food and drink counters.
- The hearing assistance system(s) is/are fixed.
- The hearing assistance system(s) is/are not signed.
- Staff are trained to use the system.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- There is not a steward available to provide assistance with ordering food and drink.
- Stewards cannot assist in taking food and drink to the designated seating area(s).
Food and Drink (Sir Trevor Brooking Stand - Away Supporters)
- The food and drink counter(s) is/are located along the concourse.
- The food and drink counter(s) is/are clearly signed.
- There is step-free access to the food and drink counter(s).
- The height of the food and drink counter(s) is/are medium height (77cm - 109cm).
- There is a lowered section at the food and drink counter(s).
- There is a hearing assistance system at some of the food and drink counters.
- The hearing assistance system(s) is/are fixed.
- The hearing assistance system(s) is/are not signed.
- Staff are trained to use the system.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- There is not a steward available to provide assistance with ordering food and drink.
- Stewards cannot assist in taking food and drink to the designated seating area(s).
Eating and Drinking (Stadium Store Café)
- The following information is for the café.
- The café is located on the Lower Level, opposite the lift.
- There is step-free access, via lift, to the café.
- Full table service is not available.
- Food and/or drinks can be ordered from the service counter.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is medium height (77cm - 109cm).
- There is a lowered section of the counter.
- The lowered section of the counter is at the recommended height of 76cm.
- There is a clear knee recess beneath the lowered section of the counter.
- The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
- There is not a hearing assistance system.
- There is step-free access within the café.
- There is ample room for a wheelchair user to manoeuvre.
- This area does play background music.
- The type of flooring in this area is tiles and stone.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests on both sides.
- The nearest table is approximately 3m from the entrance/opening.
- The nearest table is approximately 3m from the till/counter.
- The distance between the floor and the lowest table is 65cm.
- The distance between the floor and the highest table is 73cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is available.
- Drinking straws are available.
- There are wall menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is sandwiches and hot and cold snacks.
- The lighting levels are good.