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Fashion Lounge

Ariel Way, Shepherds Bush, London, W12 7GF

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Access Guide

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COVID-19 Information (Westfield London Covid-19 Information)

Room(s) (The Fashion Lounge)

  • Access View
    • The Fashion Lounge is located on level 2 of The Village, next to lift lobby 1.
    • There is not wayfinding signage for the room(s).
    • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
    • The corridor outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is fair.
    • The colour contrast between the internal door and wall is fair.
    • There is step free access into the room(s).
  • Room Details View
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door has a closer and maybe difficult for some to open.
    • There is not a hearing assistance system for the room(s).
    • There is not a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are some chairs with armrests on both side within the room(s).
    • Floor coverings in the room(s) are not even.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are adjustable.
    • The room has a tiled floor, partly covered by a central rug and by carpet in the fitting room area.
  • Comments View
    • The Fashion Lounge is the consultation area for the personal styling service.
    • This is a chargeable service which must be pre-booked by email.
    • In addition to the lounge area, there is a standard fitting room area which can be screened off by curtain in one corner.
    • The room is also available to hire for meetings, training and events.
    • There are folding screens to subdivide the room into smaller areas.
    • There is a waiting area with sofas immediately outside The Fashion Lounge.

Lift (Lift Lobby 1)

  • There is a lift for public use.
  • The lift is located to the left as you enter The Village on level -1 next to Waitrose or on level 0 near House of Fraser.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 20m (21yd 2ft) from the Southern Terrace entrances into The Village or lift lobby 1.
  • There are 3 other lifts in this location.
  • The lift surveyed was the furthest lift on the right hand side.
  • The other lifts have very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are levels -3, -2 and -1 for Car Park A and guest facilities, levels 0, 1 and 2 of the shopping centre.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 230cm x 170cm (7ft 7in x 5ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • Lift lobby 1 is used to access:
    • Quiet Room/ Prayer Room - level -3
    • Concierge, Valet Parking and Westfield Business Lounge - level -2
    • Waitrose - level -1
    • The Village shops - levels 0 and 1
    • The Fashion Lounge and Gymbox - level 2
    • On level 2 there is an easy slope up after the lift area to access the Fashion Lounge and other facilities.

Escalator(s) (Lift Lobby 1)

  • Escalator(s) View
    • Wayfinding signage is not provided for escalators.
    • The escalators go both up and down.
    • The floors which are accessible by escalator(s) are levels -3, -2 and -1 for Car Park A and guest facilities, levels 0, 1 and 2 of the shopping centre.
    • The escalator(s) steps are not clearly marked.
    • The foot and head of the escalator(s) are not clearly marked.
    • The lighting levels at the escalator(s) are good.

Accessible Toilet(s)

  • The nearest accessible toilet(s) is/are located within the standard toilets on level 1 of The Village, near to lift lobby 1.

Standard Toilet(s)

  • The nearest standard toilet(s) is/are located on level 1 of The Village, near to lift lobby 1.