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Level 3

Ariel Way, Shepherds Bush, London, W12 7GF

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Access Guide

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COVID-19 Information (Westfield London Covid-19 Information)

Shopping Centre Internal Area(s) (Level 3 - Vue Cinema)

  • Circulation View
    • The type of flooring in this area is marble tiles.
    • There is flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • The lighting levels are good.
    • Background music is played in The Atrium which may be heard in this area.
  • Access View
    • There is step free access in this area.

    • The lift and escalators to level 3 open directly into the foyer of the Vue Cinema.

      All the seating and food outlets in this area are part of the cinema.

Lift (Lift Lobby 8)

  • There is a lift for public use.
  • The lift is located off The Atrium, on level 0.
  • There is 1 other lift in this location.
  • The lift surveyed was the left hand lift.
  • The other lifts have very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are level 0 for The Atrium, level 1 for the Balcony food court, level 2 for The Loft restaurant area and level 3 for Vue Cinema.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 230cm x 170cm (7ft 7in x 5ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • Photograph 6 shows the lift lobby 8 in The Loft restaurant area on level 2.
    • Photograph 7 shows the lifts in level 3 Vue Cinema.

Escalator(s) (Level 2 - The Loft to Level 3 - Vue Cinema)

  • Escalator(s) View
    • Wayfinding signage is not provided for escalators.
    • The escalators go both up and down.
    • The floors which are accessible by escalator(s) are level 2 - The Loft to level 3 - Vue Cinema.
    • The escalator(s) steps are not clearly marked.
    • The foot and head of the escalator(s) are not clearly marked.
    • The lighting levels at the escalator(s) are good.

Accessible Toilet(s) (Level 3 - Vue Cinema)

  • The Vue Cinema has its own accessible toilets for customer use which were not surveyed.
  • The nearest accessible toilets for public use are located off lift lobby 8 on level 0.

Standard Toilet(s) (Level 3 - Vue Cinema)

  • The Vue Cinema has its own standard toilets for customers use which were not surveyed.
  • The nearest standard toilets for public use are located off lift lobby 8 on level 0.
  • The nearest family room for public use is located off lift lobby 8 on level 1.