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Championships Ticket Office

All England Lawn Tennis Club, Church Lane, Wimbledon, London, SW19 5AF

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • Please see below the Easy Access Map for Wimbledon

    Easy Access Map.

Getting Here (Non Championships)

  • By Road View
    • Please use SW19 5AG and SW19 5AF to locate the venue via Sat-Nav.
    • Provisions are made for Blue Badge parking close to the venue from August to May. Please ask Security for directions.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • The 493 bus service links Wimbledon Station (South West Trains, London Underground District line, Tram Link) and Southfields Station (London Underground District line) to the Museum. The 493 service is provided by NCP Challenger (under contract to Transport for London) and runs single deck buses mostly with wheelchair access. The bus stop is announced and is called 'Wimbledon Tennis Club and Museum'. The bus stops are immediately outside the venue.
  • By Train View
    • The nearest Railway Station is Wimbledon.
    • The 493 bus service links Wimbledon Station (South West Trains, London Underground District line, Tram Link) and Southfields Station (London Underground District line) to the venue.
  • By Underground View
    • The nearest underground station is Wimbledon and Southfields.
    • The 493 bus service links Wimbledon Station (South West Trains, London Underground District line, Tram Link) and Southfields Station (London Underground District line) to the venue.

Gate 4, Parking and Getting Around

Opening Times (Non Championships)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Outside Access (Ticket Office Entrance)

  • Entrance View
    • This information is for the entrance located opposite the Order of Play boards.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The width of the door opening is 180cm.

Counter

  • Counter View
    • The counter is located ahead as you enter.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The lowered section of the counter is not at the recommended height of 76cm.
    • There is a clear knee recess beneath the lowered section of the counter.
    • The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
    • The counter is staffed.
    • There is a hearing assistance system at the counter.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the system.
    • The type of flooring in this area is carpet.
  • Waiting Area View
    • There is not a waiting area close to the counter.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located within the Museum, Shop and Wingfield Cafe.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located within the Museum, Shop and Wingfield Cafe.