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Wimbledon Shops

All England Lawn Tennis Club, Church Road, Wimbledon, London, SW19 5AF

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Access Guide

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Outside Access (Museum and Shop Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the museum, opposite Centre Court.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.

Exit (Museum and Shop Exit)

  • Exit View
    • This information is for the exit located to the left of the payment counter.
    • The exit area/door is not clearly signed internally.
    • The exit step free.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 180cm.

Shop (Museum)

  • Inside Access View
    • There is step free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is carpet and wooden.
    • There is some flooring in aisles which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is good colour contrast between the walls and floor in all areas.
    • Background music is not played.
    • The lighting levels are good.
  • Till(s)/Counter(s) View
    • There is/are 1 till(s)/counter(s) available.
    • There is a/are checkout(s) available.
    • To the left after you enter.
    • The till(s)/counter(s) is/are clearly signed.
    • There is step free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • The nearest till(s)/counter(s) is/are approximately 3m from the Museum and Shop Entrance.
    • There are windows, TVs, glazed screens or mirrors behind the some of the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • Some of the tills/counters are placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is not a low section at the till(s)/counter(s) with a height of 76cm or below.
    • There is a hearing assistance system at some of the tills/counters.
    • The hearing assistance system(s) is/are fixed.
    • The hearing assistance system(s) is/are not signed.
    • Staff are trained to use the system.

Outside Access (Centre Court Shop)

  • Entrance View
    • This information is for the entrance located just off the South Concourse, on the south east corner of Centre Court.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.

Shop (Centre Court)

  • Inside Access View
    • There is step-free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is vinyl.
    • There is some flooring in aisles which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is good colour contrast between the walls and floor in the majority of areas.
    • Background music is not played.
    • The lighting levels are good.
    • There is a/are payment counter(s) available.
    • At the rear of the shop.
    • The till(s)/counter(s) is/are clearly signed.
    • There is step-free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • There are not windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • The till(s)/counter(s) is/are not placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is a low section at the till(s)/counter(s) with a height of 76cm or below.
    • There is a clear knee recess beneath some of the low/lowered sections of the tills/counters.
  • Till(s)/Counter(s) View
    • There is a hearing assistance system at the till(s)/counter(s).
    • The hearing assistance system(s) is/are fixed.
    • The hearing assistance system(s) is/are not signed.
    • Staff are trained to use the system.
  • Accessible Fitting Room(s) View
    • There is/are 1 accessible fitting room(s).
    • There is step-free access to the accessible fitting room(s).
    • There is a clear accessible route to the accessible fitting room(s).
    • The accessible fitting rooms are all similar.
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 100cm.
    • The dimensions of the accessible fitting room(s) are 155cm x 210cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a drop down rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 47cm from the floor.
    • There are coat hooks in the accessible fitting room(s) at 130cm and 175cm from the floor.
    • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
    • There is a dropdown chair available in the accessible fitting room(s).
    • The height of the chair from the floor is 51cm.
    • There is not an assistance bell in the accessible fitting room(s).
  • Standard Fitting Room(s) View
    • There is/are 2 standard fitting room(s).
    • There is step-free access to the standard fitting room(s) .
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).
    • There is a separate exit from the shop, the exit is located just beyond the payment counters.

Outside Access (No.1 Court Shop)

  • Entrance View
    • This information is for the entrance located just off East Canyon Path, beneath No.1 Court.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are no doors at this entrance.

Shop (No.1 Court)

  • Inside Access View
    • There is step free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is vinyl and carpet.
    • There is some flooring in aisles which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is good colour contrast between the walls and floor in all areas.
    • Background music is not played.
    • The lighting levels are good.
    • There is a/are payment counter(s) available.
    • At the rear of the store.
    • The till(s)/counter(s) is/are clearly signed.
    • There is step free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • There are windows, TVs, glazed screens or mirrors behind the some of the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • The till(s)/counter(s) is/are not placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is a low section at some of the tills/counters with a height of 76cm or below.
    • There is not a clear knee recess beneath the lowered section(s) of the till(s)/counter(s).
  • Till(s)/Counter(s) View
    • There is not a hearing assistance system at the till(s)/counter(s).
  • Standard Fitting Room(s) View
    • There is/are 2 standard fitting room(s).
    • There is step free access to the standard fitting room(s) .
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Outside Access (Southern Village Shop)

  • Entrance View
    • This information is for the entrance located at the rear of the Southern Village.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 190cm.
    • There is a member of staff available for assistance at this entrance.

Shop (Southern Village)

  • Inside Access View
    • There is step-free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is carpet.
    • There is good colour contrast between the walls and floor in all areas.
    • Background music is not played.
    • The lighting levels are good.
    • There is a/are payment counter(s) available.
    • To the right after you enter the shop.
    • The till(s)/counter(s) is/are clearly signed.
    • There is step-free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • The nearest till(s)/counter(s) is/are approximately 2m from the entrance.
    • There are windows, TVs, glazed screens or mirrors behind the some of the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • The till(s)/counter(s) is/are not placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is not a low section at the till(s)/counter(s) with a height of 76cm or below.
  • Till(s)/Counter(s) View
    • There is a hearing assistance system at the till(s)/counter(s).
    • The hearing assistance system(s) is/are fixed.
    • The hearing assistance system(s) is/are signed.
    • Staff are trained to use the system.
  • Standard Fitting Room(s) View
    • There is/are 1 standard fitting room(s).
    • There is step-free access to the standard fitting room(s) .
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).