Access Guide
Wimbledon - Easy Access Map
Centre Court - Eateries
- There are number of eateries located around Centre Court.
- They include the Tea Lawn, Long Bar, Wingfield Restaurant and Kiosks.
Outside Access (Wingfield Restaurant)
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Entrance
View
- This information is for the entrance located at the front of the Wingfield Restaurant.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 160cm.
Lift (Wingfield Restaurant)
- There is a lift for public use.
- The lift is located between the first and second set of doors.
- The lift is clearly visible from the entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The platform lift accesses a small level change.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 99cm (3ft 3in).
- The dimensions of the lift are 104cm x 150cm (3ft 5in x 4ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Eating and Drinking (Wingfield Restaurant)
- The following information is for the restaurant.
- The restaurant is located just off the Tea Lawn, on the east side of Centre Court.
- There is step-free access, via lift, to the restaurant.
- Full table service is available.
- There is not a hearing assistance system.
- There is step-free access within the restaurant.
- There is ample room for a wheelchair user to manoeuvre.
- This area does play background music.
- The type of flooring in this area is tiles.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- The nearest table is approximately 1m from the entrance/opening.
- The standard height for tables is 71cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is available.
- Drinking straws are available.
- There are wall menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- The lighting levels are good.
-
Comments
View
- Tables at the Wingfield Restaurant must be booked in advance.
- For more information about making a reservation at the Wingfield Restaurant please click here (opens in new tab).
Accessible Toilet(s) (Wingfield Restaurant)
- There is an/are accessible toilet(s) for public use.
-
Location and Access
View
- The accessible toilet surveyed is for the sole use of disabled people.
- This accessible toilet is located at the rear of the Wingfield Restaurant.
- There is step-free access to the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the security officer on entry to the grounds.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The dimensions of the accessible toilet are 180cm x 220cm (5ft 11in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 110cm (3ft 7in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 90cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is not a hand dryer.
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Eating and Drinking - Tea Lawn and Champagne Bar
- The Tea Lawn is located on the east side of Centre Court.
- There is a row of concessions.
- The concessions include The Champagne Bar, Drinks to Go, Strawberries and Cream, The Sausage Grill, Pizza and Frozen Yogurt.
- The Champagne Bar is accessed by a short steep ramp.
- The Champagne Bar has tables and chairs.
- The chairs are not fixed.
- The tables are not fixed.
- The height of the tables is 68cm.
- The Drinks to Go, Strawberries and Cream, The Sausage Grill, Pizza and Frozen Yogurt concessions are accessed via one deep step with handrails.
- The counters are medium height.
Eating and Drinking - Long Bar
- The Long Bar is located beneath Centre Court, next to the Tea Lawn.
- There is step free access to the Long Bar.
- There is step free access throughout the Long Bar.
- Food or drinks are ordered from the counter.
- The counters are a medium height.
- There is not a lowered section at the counters.
- There is ample room for a wheelchair user to manoeuvre.
- There are tables and chairs available.
- The chairs are not fixed.
- The tables are not fixed.
- The tables are 67cm high.
- The type of food served here is light refreshments, salads, hot pasties and baguettes.
- There are plastic cups available.
- There is plastic cutlery available.
- There are drinking straws available.
Accessible Toilet(s) (The Long Bar)
- There is an/are accessible toilet(s) for public use.
-
Location and Access
View
- The accessible toilet surveyed is for the sole use of disabled people.
- This accessible toilet is located next to the Long Bar.
- There is step-free access to the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the security officer on entry to the grounds.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 169cm x 210cm (5ft 7in x 6ft 11in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 85cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
No.1 Court - Eateries
- There a number of eateries located around No.1 Court.
- They include Walled Garden Food Market, The Larder, The Food Village, Conservatory Kitchen and Kiosks.
Outside Access (Conservatory Kitchen)
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Entrance
View
- This information is for the entrance located on the Level 2 concourse of No.1 Court.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 95cm.
Eating and Drinking (Conservatory Kitchen)
- The following information is for the restaurant.
- The restaurant is located on the level 2 concourse of No.1 Court.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is medium height (77cm - 109cm).
- There is not a lowered section of the counter.
- There is not a hearing assistance system.
- There is step-free access within the restaurant.
- There is ample room for a wheelchair user to manoeuvre.
- This area does play background music.
- The type of flooring in this area is vinyl.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- The nearest table is approximately 1m from the entrance/opening.
- The nearest table is approximately 2m from the till/counter.
- The standard height for tables is 75cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is available.
- Drinking straws are available.
- There are hand held menus and wall menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- The lighting levels are good.
Accessible Toilet(s) (Conservatory Kitchen)
- There is an/are accessible toilet(s) for public use.
-
Location and Access
View
- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located at the rear of the restaurant.
- There is step-free access to the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 152cm x 200cm (4ft 12in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 120cm from the floor.
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a lid.
- The height of the toilet seat above floor level is 41cm (1ft 4in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 90cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is not a hand dryer.
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Eating and Drinking - Food Village
- The Food Village is located beneath No.1 Court, just off the Canyon Path.
- There is step free access to the Food Village.
- There is step free access throughout the Food Village.
- Food or drinks are ordered from the counter.
- The counters are medium height.
- There is not a lowered section at the counters.
- The food counters are Mexican, Fish & Chips, Hok Wok, The Grill and The Village Bar.
- There is ample room for a wheelchair user to manoeuvre.
- There are plastic cups available.
- There is plastic cutlery available.
- There are drinking straws available.
Eating and Drinking - Walled Garden Food Market
- The Walled Garden Food Market is located beneath No.1 Court, just off St Mary's Walk and Arbour Walk.
- There is step free access to the Walled Garden Food Market via Arbour Walk.
- There are two sets of steps leading down to the Walled Garden Food Market from St Mary’s Walk.
- One set of steps has 8 steps and the other set of steps has 15+ steps.
- The steps have handrails on both sides, some of the handrails extend horizontally at the top and bottom of the steps.
- There is step free access throughout the Walled Garden Food Market.
- The surface of the flooring is tiled.
- Within the Walled Garden Food Market there is a Bar, World Food Counter, British Food Counter, Grill and Hot/Cold Food Counter.
- The bar counter is 108cm high and the other counters are 85cm high.
- There are lowered sections available at the Bar, World Food, British and Grill Counters.
- The lowered sections have clear knee recesses.
- There is ample room for a wheelchair user to manoeuvre.
- There are plastic cups available.
- There is plastic cutlery available.
- There are drinking straws available.
- There is a seating area with tables and chairs located next to the Walled Garden Food Market.
- The surface of the flooring around the seating area is tiled and artificial grass.
- The tables are not fixed to the floor.
- There are chairs with armrests available.
- The tables are 69cm high.
Accessible Toilet(s) (Walled Garden)
- There is an/are accessible toilet(s) for public use.
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Location and Access
View
- This accessible toilet is located to the right of the Walled Garden.
- There is step-free access to the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door does not have a horizontal grab rail.
- The dimensions of the accessible toilet are 130cm x 220cm (4ft 3in x 7ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 60cm (1ft 12in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 120cm and 150cm from the floor.
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 80cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Eating and Drinking - No.1 Court - The Larder
- The Larder is located next No.1 Court, just off St Mary's Walk and Aorangi Terrace.
- There is step free access to the Larder via St Mary’s Walk.
- There is step free access throughout the Larder.
- The surface of the flooring is tiled.
- Within the Larder there is a Lavazza Coffee Counter, Bar and Food & Drink payment counters.
- The Lavazza Coffee Counter is 85cm high with a lowered recess
- The bar counter is 105cm high with a lowered recess.
- The lowered sections have a clear knee recess.
- The payment counters are 85cm high with a lowered recess.
- The lowered sections have a clear knee recess.
- The payment counters are the accessible Picnic pick up point.
- There is ample room for a wheelchair user to manoeuvre.
- There are plastic cups available.
- There is plastic cutlery available.
- There are drinking straws available.
- There is a seating area with tables and picnic located next to the Larder.
- The surface of the flooring around the seating area is tiled and artificial grass.
- The tables are not fixed to the floor.
- The tables are 100cm high.
Accessible Toilet(s) (No.1 Court - Larder)
- There is an/are accessible toilet(s) for public use.
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Location and Access
View
- This accessible toilet is located to the left of the Larder next to No.1 Court and opposite Aorangi Terrace (Henman Hill).
- There is step-free access to the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 130cm x 245cm (4ft 3in x 8ft).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 120cm and 150cm from the floor.
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 80cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is not a hand dryer.
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Southern Grounds and Southern Village
- There are a number of eateries in the Southern Grounds and Southern Grounds.
- They include the Bakery, Southern Village Bar, Southern Village Bar, Southern Village Larder , Cafe Pergola and The Baseline Cafe & Grill.
Eating and Drinking (Cafe Pegola)
- The following information is for the café.
- The café/bar is located just off the South Concourse.
- There is step-free access to the café/bar.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is medium height (77cm - 109cm).
- There is not a lowered section of the counter.
- There is a counter/tray rail at a height of 85cm to allow a disabled person to manoeuvre a tray.
- There is not a hearing assistance system.
- There is step-free access within the café/bar.
- There is ample room for a wheelchair user to manoeuvre.
- This area does not play background music.
- The type of flooring in this area is tiles and grass.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- The nearest table is approximately 2m from the entrance/opening.
- The nearest table is approximately 2m from the till/counter.
- The standard height for tables is 68cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is available.
- Drinking straws are available.
- There are wall menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- The lighting levels are good.
Accessible Toilet(s) (Café Pergola)
- There is an/are accessible toilet(s) for public use.
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Location and Access
View
- The accessible toilet surveyed is for the sole use of disabled people.
- This accessible toilet is located next to Café Pergola.
- There is step-free access to the accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the security officer on entry to the grounds.
- There is pictorial and written text signage on or near the toilet door.
- The door opens outwards.
- The door is heavy.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The dimensions of the accessible toilet are 155cm x 200cm (5ft 1in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm did not sound when tested.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are not available in the toilet.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a lid.
- The height of the toilet seat above floor level is 39cm (1ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 120cm (3ft 11in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The wash basin tap type is twist/turn.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 85cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is not a hand dryer.
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Eating and Drinking (The Baseline)
- The following information is for the café/bar.
- The café/bar is located opposite courts 7-11.
- There is ramped/sloped access to the café/bar.
- There is a/are double, heavy manual door(s) to access this area.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is medium height (77cm - 109cm).
- There is not a lowered section of the counter.
- There is not a hearing assistance system.
- There is step-free access within the café/bar.
- There is ample room for a wheelchair user to manoeuvre.
- This area does not play background music.
- The type of flooring in this area is carpet.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The nearest table is approximately 1m from the entrance/opening.
- The nearest table is approximately 2m from the till/counter.
- The distance between the floor and the highest table is 67cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is available.
- Drinking straws are available.
- There are wall menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The lighting levels are good.
Eating and Drinking (Southern Village - Robinson Summer Serve)
- The following information is for the bar.
- The bar is located in the Southern Village, at the rear of No.12 Court.
- There is ramped/sloped or stepped access to the bar.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is high (110cm+).
- There is not a lowered section of the counter.
- There is not a hearing assistance system.
- There is step-free access within the bar.
- There is ample room for a wheelchair user to manoeuvre.
- This area does not play background music.
- The type of flooring in this area is wood.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The nearest table is approximately 1m from the till/counter.
- The distance between the floor and the lowest table is 66cm.
- The distance between the floor and the highest table is 76cm.
- Plastic/takeaway cups are available.
- Drinking straws are available.
- There are wall menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
Eating and Drinking (Southern Village Bar)
- The following information is for the bar.
- The bar is located in the southern village at the rear of Court 12.
- There is ramped/sloped or stepped access to the bar.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is medium height (77cm - 109cm).
- There is not a lowered section of the counter.
- There is not a hearing assistance system.
- There is step-free access within the bar.
- There is ample room for a wheelchair user to manoeuvre.
- This area does not play background music.
- The type of flooring in this area is wood.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The nearest table is approximately 1m from the entrance/opening.
- The nearest table is approximately 1m from the till/counter.
- The distance between the floor and the lowest table is 66cm.
- The distance between the floor and the highest table is 76cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is available.
- Drinking straws are available.
- There are wall menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Access to the additional seating area is via a slight slope or two clearly marked steps.
Eating and Drinking (Southern Village - Larder)
- The following information is for the restaurant.
- The restaurant is located in the Southern Village.
- There is step-free access to the bar.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is medium height (77cm - 109cm).
- There is not a lowered section of the counter.
- There is a hearing assistance system.
- The system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing system.
- There is step-free access within the restaurant.
- There is ample room for a wheelchair user to manoeuvre.
- This area does not play background music.
- The type of flooring in this area is wood.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- The nearest table is approximately 1m from the entrance/opening.
- The nearest table is approximately 4m from the till/counter.
- The standard height for tables is 73cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is available.
- Drinking straws are available.
- There are wall menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- The lighting levels are good.